LG Electronics MF2800, MF3800 Scanner Troubleshooting

Scanning (TWAIN Driver Option)

6 - 17 PC Printing & Scanning

Scanner Troubleshooting

When your unit encounters trouble while scanning, an error message appears on

the LCD display. Consult the following table to correct the problem.

Message Cause Solution

Place Original There are no documents in the

ADF, or the ADF is in use. Place your document in the

ADF.

Document Jam A document is jammed in the ADF. Remove the document. Place it

back in the ADF.

Communication Error, Check

Setting/Scanning Table The interface cable is not

connected or the unit is OFF. Connect the cable securely.

Make sure the power is on. You

may need to check and correct

the communication settings in

the Option menu.

Unable to scan image The unit is performing an operation

and is not in the image scanning

mode.

Wait for the unit to finish the

operation.

Scanning error code:XXXXXX An error occurred during image

scanning. Reset the computer and your

MINOLTAFAX2800 and

MINOLTAFAX3800 units.

File access error Captured images cannot be stored. The destination disk is

considered short on available

space. Secure space enough to

store the images.

Contents

Main Page Page IMPORTANT SAFETY INSTRUCTIONS LASER SAFETY INTERNAL LASER RADIATION (for all Uers) For United States Users Laser Safety CDRH Regulations For users In Other Countries For European User For Denmark Users For Finland, Sweden User For Norway Users Page CE Marking (Declaration of Conformity) USER INSTRUCTIONS (For U.S.A.Users) FCC PART15-RADIO FREQUENCY DEVICES WARNING FCC PART 15 - RADIO GREQUENCY DEVICES WARNING FCC PART 68 - TELECOMUNICATION DEVICES This equipment uses THE FOLLOWING USOC JACKS: RJ11C Page USER INSTRUCTIONS (For Canada Users) INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3) WARN ING INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3 ) WARN ING IC CS-03-TELECOMUNICATION DEVICE HEARING AID-COMPATIBILITY (For U.S.A./ Canada Users) For Australian Users For New Zealand Users OZONE RELEASE (For all Users) Page Page Page Table 1: Warning and Precaution Symbols Table 2: Meaning of Symbols Page Page Page Precautions for Routine Use Miscellaneous Table of Contents Chapter 1 - Introduction Chapter 2 - Basic Operations Chapter 3 - Advanced Facsimile Chapter 4 - Facsimile Programming Chapter 5 - Internet Fax(Option) chapter 6 - PC Printing & Scanning Chapter 7 - Maintenance & Supplies Chapter 8 - Troubleshooting Chapter 9 - specifications Appendix - Unpacking & Installation Page Page Page Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units MINOLTAFAX2800 and MINOLTAFAX3800 Model Differences* How to Use This Manual Agency Certification Page Page Multi-Tasking Multi-Tasking Machine Components Page Page Introduction 1 - 8 Control Panel Layout SPEAKER DELETE PIN CODE FUNCTION YES NO 7 8 9 10 11 12 13 14 15 16 to enter ITU-T Sub-address in setting One-Touch or Speed Dial Keys. Introduction 1 - 10 FUNCTION YES NO 17 18 19 20 22 21 23 24 25 26 27 28 Page Definition of Display Symbols @ Page Page Sending a Document Using Memory Transmit 1 2 3 4 5 6 7 Memory Overflow Transmit ENTER FAX NO. or FUNCTION 1 2 3 4 5 6 7 8 (7776665555) -PUSH START KEY- Page Dialing Methods Dialing Methods You can use the following methods to dial a remote facsimile number from your unit. Receiving a Document Auto Receive 1 Manual Receive 1 2 Memory Receive (Memory Lock) 1 2 3 4 5 6 Page Page Making Copies 6 7 8 9 10 *COPY* COPIES=01 OK=START *COPY* COPIES=02 OK=START(SORT=YES) Page Page Broadcast 1 2 3 4 Timer TX (Delay Transmission) 1 2 3 4 Page Print Mailbox RX 1 2 3 4 Page Page Page Polling RX 1 2 3 4 5 Page Page Page JOURNAL Key JOURNAL Key 1 2 3 1 (MAR.01 14:00)TX NY OFFICE -OK Page Reports Reports Transmit Message Confirmation Manual TX Report 1 2 3 SCHEDULE Key 1 2 3 4 PIN CODE Key 1 2 3 PIN=_ OK=YES _ (TX=START) SPEAKER Key 1 2 3 4 Page Page Accessing The User Program Area Menu Navigation 1 2 3 4 5 Menu Structure Page Facsimile Programming 4 - 4 Entering Numbers and Letters SPEAKER @ 1 the 10-Key Pad. 2 use the One-Touch Keys. 3 Page Page Machine Operations Setting the LCD Contrast 1 3 Setting the Correct Dialing Type (Tone/Pulse) 1 2 3 Setting the Line Monitor (Speaker) Volume 1 2 3 Selecting Remote Monitor 1 2 3 Setting Your Fax Line Type (PSTN/PBX) Setting the Power Save Mode 1 2 3 4 5 1 2 3 Setting the Drum Counter 1 2 3 4 Document Scan Settings Resolution 1 2 3 1 2 3 Print Density 1 2 3 Reduction Copy 1 2 3 Rec. Paper Size 1 2 3 4 Auto Cassette Sel. 1 2 3 4 5 6 Dial Registration One-Touch Keys 1 2 3 4 5 2 3 5 Speed Dial Keys 1 2 3 4 Page 5 6 7 2 3 Program Dial 3 4 5 6 7 Page 7 8 2 3 Batch TX 1 Page Relay box 1 2 3 4 5 TX Operation Default TX 1 2 3 1 2 3 Fax Forwarding 1 2 3 4 5 Page Header 1 2 3 RX Operation Memory RX Mode 1 2 3 4 5 6 7 8 9 1 2 3 Two Page Print 1 2 3 Reduction RX 1 2 3 Mailbox RX 1 2 3 4 5 Closed Network 1 2 3 RX Mode 1 2 3 Footer (Receive Time Print) 1 2 3 Page 12 13 14 Line 2 Setting Line 2 Fax No. 1 2 3 2 3 Line 2 Tone / Pulse 1 2 3 Reports Activity Report 1 3 Reserv. (Reservation) Report 1 2 3 RX Results Report 1 2 3 Broadcast Report 1 2 3 Toner Low Report 1 2 3 4 Reports Other Reports and Lists Page Page Page Programming Internet Fax settings components of Internet Fax Page SERVER SETTING 1 2 3 4 POP3 INTERVAL 1 2 3 4 TIME OUT SETTING 1 2 3 ERROR REPORT 1 2 3 TIME ZONE 1 2 3 Setting up the Internet Fax Page Speed Dial 1 2 3 4 5 6 7 1 2 3 4 5 Page Basic Operations of Internet Fax Manual Transmission(Single Location) 1 2 3 1 1 2 3 Advanced Operations of Internet Fax Broadcast 1 2 3 4 1 2 3 4 5 One Touch, Speed Dial, and Group Dial Page Page Page Page Page Set Printer Set Printer Number of Copies 1 2 3 Symbol Set 1 2 3 Font Number 1 2 3 Line Number 1 2 3 Print Font 1 2 3 PCL4 Enhance 1 2 3 4 GDI Enhance 1 2 3 4 Memory Allocations Memory Allocations Standard Memory Configuration Choices MINOLTAFAX2800 / 3800 Memory configuration for Fax / GDI printing Memory Allocations MINOLTAFAX3800 Fax Memory configuration for Fax / GDI printing Page Page Printer Messages Printer Messages Auto-Select Paper Tray Page GDI Printer Feature(option) Connecting to Your PC Installing The Printer Driver Windows95 1 2 3 4 5 6 Page GDI Printer Feature(option) Configuring the GDI Print Settings Printing with your GDI Print Function Getting Help Page Scanning (TWAIN Driver Option) Scanner Troubleshooting File access error Class 1 Fax/Modem Class 1 Fax/Modem Class 1 Interface PC Requirements Class 1 Fax/Modem Page Page Page Page Page Page Page Page Page Clearing Paper Jams Paper Jams 1 2 3 4 1 Page Page Page Page Page Page Page Page Page Page Troubleshooting Error Indication Types Error Messages Page Page Troubleshooting Tips Page Page Page Physical Specifications Physical Specifications Height width Depth Electrical Specifications Operational Specifications Page Facsimile Specifications Optional Accessories Specifications Class 1 Interface (RS-232) PC Interface LAN Interface (Print Server) Internet Fax Item Specification Remark Page Dual Line Page Page Unpacking Unpacking Main Carton Contents Unpacking Accessories Box Contents Page Page Installing the Paper Exit Tray 1 Installing the Document Exit Tray Page 4 1cm 5 6 Page Page Turning Power ON 1 2 3 Final Checkout Final Checkout Preparing Your Fax Unit Page Setting Up the (Optional) SPCU Setting Up the (Optional) SPCU Unpacking the SPCU Page Page Page Page Page Symbols A B C D L M O P R T U