LG Electronics MF2800, MF3800 manual Error Messages, Message Cause/Symptom Action

Troubleshooting

Error Messages

The most commonly encountered messages are listed below. Review the cause or symptom of each message and then take the necessary action. For any other messages, follow the instructions that appear on the LCD.

Message		Cause/Symptom	Action
*NO M-BOX FUNCTION*	•	The fax unit on the receiving side is not	• Cancel mailbox TX and retry transmission.
		equipped with the mailbox function.
*CAUTION*	•	The paper feeding tray or second paper	• Add Paper.
NO PAPER		feeding tray has run out of paper.
*CAUTION*	•	Toner Cartridge is not installed properly or	• Re-install Toner Cartridge properly or
NO TONER		Cartridge is missing.	install a new Toner Cartridge.
*CAUTION*	•	(Machine trouble)	• Call your Service Representative.
MACHINE TROUBLE		A fault has occurred in the machine.
	•	While the fax was receiving a document	• Press the STOP Key and print any
		during mailbox RX, memory RX or	documents stored in memory. When
		Substitute RX the memory became full	memory is available, request the other
		and facsimile machine is unable to store	party to retry the transmission.
		additional documents into memory.
	•	While your fax was scanning a document	• To transmit the portion of the document
		for Memory TX, the Memory became full	that has been scanned into memory, press
		and the fax was unable to send the entire	the START Key. To increase the memory
*CAUTION*		document using Memory TX.	capacity of the fax machine, print out any
			documents that were received into
MEMORY FULL
			memory or wait until other memory
			transmission jobs are completed. Then
			retry your Memory TX.
			• To cancel what has been scanned into
			memory, press the YES key. To increase
			the memory capacity of the fax machine,
			print out any documents that were
			received into memory or wait until any
			other memory transmission jobs are
			completed. Then retry your Memory TX.
*CAUTION*	•	A document jam has occurred.	• Clear the misfeed or jam by following the
			procedures given in “Clearing Document
ORIGINAL DOC. JAM
			Jams.”
*CAUTION*	•	The fax machine Cover is open or loose.	• Lock the fax machine Cover in position.
PRINT COVER OPEN
*CAUTION*	•	A recording paper jam has occurred.	• Clear the jam by following the procedure
RECORD PAPER JAM			given in “Clearing Paper Jams.”
*CAUTION	•	The Scanner Cover (Control Panel) is open	• Close the Scanner Cover.
SCAN COVER OPEN		or loose.

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