LG Electronics MF2800, MF3800 Error Messages

Troubleshooting

Troubleshooting 8 - 2

Error Messages

The most commonly encountered messages are listed below. Review the cause or

symptom of each message and then take the necessary action. For any other messages,

follow the instructions that appear on the LCD.

Message Cause/Symptom Action

*NO M-BOX FUNCTION* •The fax unit on the receiving side is not

equipped with the mailbox function. •Cancel mailbox TX and retry transmission.

*CAUTION*

NO PAPER •The paper feeding tray or second paper

feeding tray has run out of paper. •Add Paper.

*CAUTION*

NO TONER •Toner Cartridge is not installed properly or

Cartridge is missing. •Re-install Toner Cartridge properly or

install a new Toner Cartridge.

*CAUTION*

MACHINE TROUBLE •(Machine trouble)

A fault has occurred in the machine. •Call your Service Representative.

*CAUTION*

MEMORY FULL

•While the fax was receiving a document

during mailbox RX, memory RX or

Substitute RX the memory became full

and facsimile machine is unable to store

additional documents into memory.

•Press the STOP Key and print any

documents stored in memory. When

memory is available, request the other

party to retry the transmission.

•While your fax was scanning a document

for Memory TX, the Memory became full

and the fax was unable to send the entire

document using Memory TX.

•To transmit the portion of the document

that has been scanned into memory, press

the START Key. To increase the memory

capacity of the fax machine, print out any

documents that were received into

memory or wait until other memory

transmission jobs are completed. Then

retry your Memory TX.

•To cancel what has been scanned into

memory, press the YES key. To increase

the memory capacity of the fax machine,

print out any documents that were

received into memory or wait until any

other memory transmission jobs are

completed. Then retry your Memory TX.

*CAUTION*

ORIGINAL DOC. JAM

•A document jam has occurred. •Clear the misfeed or jam by following the

procedures given in “Clearing Document

Jams.”

*CAUTION*

PRINT COVER OPEN •The fax machine Cover is open or loose. •Lock the fax machine Cover in position.

*CAUTION*

RECORD PAPER JAM •A recording paper jam has occurred. •Clear the jam by following the procedure

given in “Clearing Paper Jams.”

*CAUTION

SCAN COVER OPEN •The Scanner Cover (Control Panel) is open

or loose. •Close the Scanner Cover.

Contents

Main Page Page IMPORTANT SAFETY INSTRUCTIONS LASER SAFETY INTERNAL LASER RADIATION (for all Uers) For United States Users Laser Safety CDRH Regulations For users In Other Countries For European User For Denmark Users For Finland, Sweden User For Norway Users Page CE Marking (Declaration of Conformity) USER INSTRUCTIONS (For U.S.A.Users) FCC PART15-RADIO FREQUENCY DEVICES WARNING FCC PART 15 - RADIO GREQUENCY DEVICES WARNING FCC PART 68 - TELECOMUNICATION DEVICES This equipment uses THE FOLLOWING USOC JACKS: RJ11C Page USER INSTRUCTIONS (For Canada Users) INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3) WARN ING INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3 ) WARN ING IC CS-03-TELECOMUNICATION DEVICE HEARING AID-COMPATIBILITY (For U.S.A./ Canada Users) For Australian Users For New Zealand Users OZONE RELEASE (For all Users) Page Page Page Table 1: Warning and Precaution Symbols Table 2: Meaning of Symbols Page Page Page Precautions for Routine Use Miscellaneous Table of Contents Chapter 1 - Introduction Chapter 2 - Basic Operations Chapter 3 - Advanced Facsimile Chapter 4 - Facsimile Programming Chapter 5 - Internet Fax(Option) chapter 6 - PC Printing & Scanning Chapter 7 - Maintenance & Supplies Chapter 8 - Troubleshooting Chapter 9 - specifications Appendix - Unpacking & Installation Page Page Page Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units MINOLTAFAX2800 and MINOLTAFAX3800 Model Differences* How to Use This Manual Agency Certification Page Page Multi-Tasking Multi-Tasking Machine Components Page Page Introduction 1 - 8 Control Panel Layout SPEAKER DELETE PIN CODE FUNCTION YES NO 7 8 9 10 11 12 13 14 15 16 to enter ITU-T Sub-address in setting One-Touch or Speed Dial Keys. Introduction 1 - 10 FUNCTION YES NO 17 18 19 20 22 21 23 24 25 26 27 28 Page Definition of Display Symbols @ Page Page Sending a Document Using Memory Transmit 1 2 3 4 5 6 7 Memory Overflow Transmit ENTER FAX NO. or FUNCTION 1 2 3 4 5 6 7 8 (7776665555) -PUSH START KEY- Page Dialing Methods Dialing Methods You can use the following methods to dial a remote facsimile number from your unit. Receiving a Document Auto Receive 1 Manual Receive 1 2 Memory Receive (Memory Lock) 1 2 3 4 5 6 Page Page Making Copies 6 7 8 9 10 *COPY* COPIES=01 OK=START *COPY* COPIES=02 OK=START(SORT=YES) Page Page Broadcast 1 2 3 4 Timer TX (Delay Transmission) 1 2 3 4 Page Print Mailbox RX 1 2 3 4 Page Page Page Polling RX 1 2 3 4 5 Page Page Page JOURNAL Key JOURNAL Key 1 2 3 1 (MAR.01 14:00)TX NY OFFICE -OK Page Reports Reports Transmit Message Confirmation Manual TX Report 1 2 3 SCHEDULE Key 1 2 3 4 PIN CODE Key 1 2 3 PIN=_ OK=YES _ (TX=START) SPEAKER Key 1 2 3 4 Page Page Accessing The User Program Area Menu Navigation 1 2 3 4 5 Menu Structure Page Facsimile Programming 4 - 4 Entering Numbers and Letters SPEAKER @ 1 the 10-Key Pad. 2 use the One-Touch Keys. 3 Page Page Machine Operations Setting the LCD Contrast 1 3 Setting the Correct Dialing Type (Tone/Pulse) 1 2 3 Setting the Line Monitor (Speaker) Volume 1 2 3 Selecting Remote Monitor 1 2 3 Setting Your Fax Line Type (PSTN/PBX) Setting the Power Save Mode 1 2 3 4 5 1 2 3 Setting the Drum Counter 1 2 3 4 Document Scan Settings Resolution 1 2 3 1 2 3 Print Density 1 2 3 Reduction Copy 1 2 3 Rec. Paper Size 1 2 3 4 Auto Cassette Sel. 1 2 3 4 5 6 Dial Registration One-Touch Keys 1 2 3 4 5 2 3 5 Speed Dial Keys 1 2 3 4 Page 5 6 7 2 3 Program Dial 3 4 5 6 7 Page 7 8 2 3 Batch TX 1 Page Relay box 1 2 3 4 5 TX Operation Default TX 1 2 3 1 2 3 Fax Forwarding 1 2 3 4 5 Page Header 1 2 3 RX Operation Memory RX Mode 1 2 3 4 5 6 7 8 9 1 2 3 Two Page Print 1 2 3 Reduction RX 1 2 3 Mailbox RX 1 2 3 4 5 Closed Network 1 2 3 RX Mode 1 2 3 Footer (Receive Time Print) 1 2 3 Page 12 13 14 Line 2 Setting Line 2 Fax No. 1 2 3 2 3 Line 2 Tone / Pulse 1 2 3 Reports Activity Report 1 3 Reserv. (Reservation) Report 1 2 3 RX Results Report 1 2 3 Broadcast Report 1 2 3 Toner Low Report 1 2 3 4 Reports Other Reports and Lists Page Page Page Programming Internet Fax settings components of Internet Fax Page SERVER SETTING 1 2 3 4 POP3 INTERVAL 1 2 3 4 TIME OUT SETTING 1 2 3 ERROR REPORT 1 2 3 TIME ZONE 1 2 3 Setting up the Internet Fax Page Speed Dial 1 2 3 4 5 6 7 1 2 3 4 5 Page Basic Operations of Internet Fax Manual Transmission(Single Location) 1 2 3 1 1 2 3 Advanced Operations of Internet Fax Broadcast 1 2 3 4 1 2 3 4 5 One Touch, Speed Dial, and Group Dial Page Page Page Page Page Set Printer Set Printer Number of Copies 1 2 3 Symbol Set 1 2 3 Font Number 1 2 3 Line Number 1 2 3 Print Font 1 2 3 PCL4 Enhance 1 2 3 4 GDI Enhance 1 2 3 4 Memory Allocations Memory Allocations Standard Memory Configuration Choices MINOLTAFAX2800 / 3800 Memory configuration for Fax / GDI printing Memory Allocations MINOLTAFAX3800 Fax Memory configuration for Fax / GDI printing Page Page Printer Messages Printer Messages Auto-Select Paper Tray Page GDI Printer Feature(option) Connecting to Your PC Installing The Printer Driver Windows95 1 2 3 4 5 6 Page GDI Printer Feature(option) Configuring the GDI Print Settings Printing with your GDI Print Function Getting Help Page Scanning (TWAIN Driver Option) Scanner Troubleshooting File access error Class 1 Fax/Modem Class 1 Fax/Modem Class 1 Interface PC Requirements Class 1 Fax/Modem Page Page Page Page Page Page Page Page Page Clearing Paper Jams Paper Jams 1 2 3 4 1 Page Page Page Page Page Page Page Page Page Page Troubleshooting Error Indication Types Error Messages Page Page Troubleshooting Tips Page Page Page Physical Specifications Physical Specifications Height width Depth Electrical Specifications Operational Specifications Page Facsimile Specifications Optional Accessories Specifications Class 1 Interface (RS-232) PC Interface LAN Interface (Print Server) Internet Fax Item Specification Remark Page Dual Line Page Page Unpacking Unpacking Main Carton Contents Unpacking Accessories Box Contents Page Page Installing the Paper Exit Tray 1 Installing the Document Exit Tray Page 4 1cm 5 6 Page Page Turning Power ON 1 2 3 Final Checkout Final Checkout Preparing Your Fax Unit Page Setting Up the (Optional) SPCU Setting Up the (Optional) SPCU Unpacking the SPCU Page Page Page Page Page Symbols A B C D L M O P R T U