Troubleshooting
Message |
| Cause/Symptom |
| Action |
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*CAUTION* | • | The fax is almost out of Toner. | • | Replace the Toner Cartridge with a new |
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| one. If you leave it without replacing, | |
TONER NEAR EMPTY |
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| printed image might be light. | |
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*CAUTION* | • | The fax unit has run out of toner. | • | Change the Toner Cartridge. |
TONER EMPTY |
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| • | An error has occurred and communication | • | At transmission: |
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| was unsuccessful. |
| Press the STOP Key, then try another |
*COMM. ERROR* |
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| transmission sequence. |
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| • | At reception: | |
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| Press the STOP Key then ask the other |
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| party to try another transmission. |
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| • | There is no destination information | • | Select the |
*NOT REGISTERED* |
| programmed in the |
| number which contains the information of |
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| Speed Dial number you have just pressed. |
| the destination you are trying to send. |
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| • | The document has not been transmitted to | • | Press the STOP Key, check the fax |
*REDAIL ALL FAILED* |
| the other party even through repeated auto |
| number, then try another transmission |
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| sequence. | |
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*ID WAS USED* | • | The ID entered has been previously | • | Enter a new ID. |
| assigned. |
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| • | The Mailbox ID specified by the other | • | Advise the other party of the correct |
*WRONG MAILBOX ID* |
| party does not match the Mailbox ID |
| Mailbox ID and ask them to retry the |
| programmed in your fax. |
| transmission or ask the party to cancel | |
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| Mailbox TX and retry transmission. |
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| • | The number of pages of the document | • | Check the number of pages again and retry |
*WRONG PAGE COUNT* |
| transmitted does not equal the number of |
| the transmission. |
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| pages set with page count TX. |
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| • | After several attempts, transmission is | • | Check to make sure telephone line is |
*CHECK LINE* |
| unsuccessful. |
| properly connected to the fax machine and |
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| the wall jack. |
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*NO INITIATE FUN* | • | Remote machine not compatible with your | • | Check the other party fax machine. |
| machine. |
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| • | Remote side memory not enough to save | • | Try again when remote side fax memory is |
*RX SIDE/MEM.FULL* |
| entire document for transfer to other party. |
| available. |
• | Remote machine not compatible with your |
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| machine. | • | Check the other party’s fax machine. |
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FILE IS FULL | • | Memory is not available. | • | Wait until memory is available. |
FILE FULL / TX CANCEL |
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FILE FULL / RX CANCEL |
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REMAILING DATA | • | There is data from PC (using | • | Press the COPY Key to print out the |
PUSH COPY KEY |
| emulation) in fax memory. |
| remaining data in the memory. |
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8 - 3 | Troubleshooting |
