[ F3 ] Hold Time Minimum (Minimum Line Holding Time). The line holding time refers to the number of seconds a line has been in use for a single call. If you turn on this exception, CMS notifies you when the length of time a line has been in use is less than the threshold you set. If the holding time of a line is consistently short, it may signal a line problem.
Prompt:
Action:
Exception:
MINIMUM HOLDTIME (seconds): ON/OFF? |
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1 | Type | on or off to turn this exception | on or off. Press | |||||||||||||
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❈❈ ❈Group X - Line XXXXX - Hold Time < = XX seconds
[ F8 ] Admin Exceptions. Press [ F8 ] (labeled “Admin Exceptns”) to return to the Administer Exceptions screen.
External Alert Checklist
SUMMARY CHECKLIST | The summary below provides a checklist for assigning external alerts to CMS. |
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1Line button numbers for the alerts are assigned to line ports on the MERLIN II System control unit by the MERLIN II system administrator.
2External alerts are mounted on the wall and connected to the line ports either directly or through building wiring.
3Each alert is clearly marked and identified as Alert #1, Alert #2, Alert #3, and Alert #4.
NOTE: Each external alert has a corresponding line button number. In CMS, each external alert is represented by the number you have assigned to it in this step. In the step 5, the CMS administrator has to match the line button number to its corresponding alert number.
4From the CMS Administration screen, the CMS administrator presses [ F4 ]
(labeled “Assign Alert” ) to display the Exception Alerts screen with the following prompt:
ALERT LINE BUTTON NUMBER: 1:_ 2:_ 3:_ 4:_
5The CMS administrator matches the assigned line button numbers (1 through 32) to their corresponding alert numbers (1 through 4), and enters the data.
NOTE: CMS cannot be managing calls at this point.
