
The Events Log Report lists many occurrences of the all lines busy exception, which signifies that many people hear a busy signal when they call. Pat can use exception information like this to see if more lines should be added to some line groups.
The Events Log Report lists many occurrences of the all lines busy exception, which signifies that many people hear a busy signal when they call. Pat can use exception information like this to see if more lines should be added to some line groups.