AT&T 999-501-149 Touch Select Ring, You hear the voice terminal’s current ring, Ringing Options

For a digital voice terminal,

1Touch Shift.

2Touch Select Ring.

You hear the voice terminal’s current ring.

3Touch Select Ring repeatedly until you hear a ringing sound you like.

4To save the selected ringing sound, touch Shift again.

RINGING OPTIONS	You can determine whether incoming calls ring immediately at a voice
	terminal or do not ring at all. (With your MERLIN II system, you can also
	program lines for delayed ringing, but this option is not recommended for
	CMS.) The following suggestions will help you choose ringing options for
	line buttons and for Cover buttons for the Transfer-to-Split and All-Ring
	operation features on an agent’s voice terminal.
	● All CMS lines on an agent’s voice terminal should be programmed for No

Ring. This feature prevents all the CMS stations from ringing each time a new call enters the system, Instead, the PC provides the ring for each new call, answers it, and transfers it to the agent’s voice terminal, which will ring.

● Lines or line pools used primarily for placing outgoing calls should be

programmed for No Ring.

● Cover buttons for the Transfer-to-Split or All-Ring operation feature

should be programmed for Immediate Ring.

● Private lines or lines not assigned to CMS can be programmed as needed.

To set ringing options for a voice terminal:

1	For analog voice terminals, slide the TIP switch to P.
	For digital voice terminals, dial #33.
	In programming mode, both types of voice terminals ring every five seconds to remind you
	that you are programming and that you cannot place or receive calls.
2	Touch the line or line pool button which is being programmed for
	immediate or no ring.
3	Dial one of the following codes for the type of ringing the line or line pool
	will have:
	–	Dial *35 for No Ring.
		The red light next to the	line button goes off.
	–	Dial *37 for Immediate	Ring.

The red light next to the line button goes on steady.

4Repeat steps 2 and 3 for each line button to be programmed.

5For analog voice terminals, slide the T/P switch to the center position. For digital voice terminals, dial #00.

Using MERLIN II System Features with CMS 6-21