AT&T 999-501-149 system manual Automatic ACW, Bottom of the screen. Refer to the following example

AUTOMATIC ACW	The automatic ACW option controls the length of after-call-work time, from O
	to 999 seconds. If 0 time is designated for a line group, the Auto ACW
	feature is not in effect.
	Pressing [ F2 ] (labeled “Line Groups”) on the Configuration screen, and ( [ F3 ]
	(labeled “Auto ACW”) on the subsequent screen provides the prompt and
	function keys to administer for Auto ACW.
	The line group letter and the number of seconds that an agent requires to
	complete any after-call work should be entered in the appropriate fields of the
	prompt. Pressing [ F8 ] (labeled “Enter Data”) enters the data for the line
	group.
	When an agent completes an ACD call, the voice terminal will change to the
	Auto ACW state for the number of seconds specified for that agent’s line
	group. If the value is changed while agents are in the Auto ACW state, the
	old value remains in effect for those current calls. The new value takes effect
	on agents entering Auto ACW after the value was changed.
	Example
	pressing [ F2 ] (labeled “Line Groups”) from the Configuration screen selects
	the line group function. A box appears around the line group area of the
	Configuration screen and a different set of function keys appears at the
	bottom of the screen. Refer to the following example.

Bon Voyage Travel

AGENT SPLITS

		A g e n t					A g e n t
S p l i t	Pos		ID		S p l i t	Pos		ID
1 PERS	l 6		T O M	3	CORP	3 7		I K E
	17		CLIFF			39		TINA
	19		ERNIE			40		DIANA
	21		DEB	4	SUPPT	42		RON
	23		BOB			43		NANCY
	24		SHERM	5	-
	25		WALT	6	-
2 CHART	27		BEN
	28		SAM
	29		NORM
	31		DI
	32		CARLA
	3 3		B J
	35		MAX

					DAY CMSIIR2					4:00p	06/02
				LINE GROUP OPTIONS
						N u m A n s w e r F o r c e A u t o
		G r o u p L i n e s D e l a y D e l a y A C W
	A		PUBLIC			4			45s	On	5s
	B		SPECL			3			5s	On	10s
	C		CHART			6			5s	Off	5s
	D		CORP			2			5s	On	5s
							CALL FLOW
										F l o w	A l l
				Splits				Intra	Spl	Thresh	Ring
Grp			Main		Sec			Flow	1	10s	Off
A		1			3			On	2	5s	Off
B		1			3			On	3	30s	Off
C		2			4			On	4	30s	Off
D		3			-			Off	5	30s	Off
									6	30s	Off

Configuration #1 –				DAILY (changed)
								F10 - Help
F	Answer	F	Force	F	A u t o	F	Config
1	Delay	2	Delay	3	A C W	7	Screen

Dynamic Reconfiguration 5-37