
Warning Messages
Status Indicator: CU 2
Effect on Call Management: CMS manages calls somewhat more slowly without CU 2. You may notice an increase in abandoned calls during periods of heavy incoming call traffic until you correct this problem.
Possible cause | Corrective action |
There’s a loose cable | Make sure the connections between the CU 2 |
connection between the | jack on the CMS card at the back of the PC |
CU 2 jack on the CMS | and the MERLIN II system control unit are |
card and the MERLIN II | secure. |
system control unit. |
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Either the cable or the | When you can interrupt call management for a |
jack assigned to CU 2 on | few minutes, switch the CU 1 and CU 2 cables |
the MERLIN II system | around (unplug the cable from the CU 1 jack |
control unit is faulty. | and plug it into the CU 2 jack, and vice versa). |
| If the CU 2 indicator on the screen goes off |
| and the flashing CU 1 indicator appears on the |
| screen, the CU 2 jack on the CMS card is not |
| faulty. Switch the cables back to their original |
| jacks on the CMS card so that CU 1 works and |
| CMS can resume managing calls. Then restart |
| CMS and try to isolate the problem further. |
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The CU 2 jack on the | If none of the above actions corrects the |
CMS card is faulty. | problem, contact your equipment supplier for |
| assistance. |
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Startup Problems