AT&T 999-501-149 system manual Key Facts and Considerations

Key Facts and Considerations

SYSTEM CONSIDERATIONS

Key facts and considerations concerning proper CMS installation, administration, and operation are emphasized throughout this guide. However, as a quick reference, the most fundamental CMS requirements are listed below. You may need to refer to either the CMS Planning Guide or the CMS Installation and Getting Started Guide for more information on some items presented in the checklist.

This version of CMS is designed to work solely with the MERLIN II Communications System with Feature Module 2.

CMS will work on either the AT&T PC 6300 or the AT&T PC 6300 WGS, operating under MS-DOS® version 3.2 or later. (The PC 6300 can also use MS-DOS version 3.1). It is not designed to work on any other personal computer.

The PC must have at least 512K RAM.

	The CU1 and CU2 ports on the CMS PC must be attached to two
	attendant ports on the same module on the MERLIN 11 system. This
	module must be either a 408 or 008 analog circuit pack module.
	On both of these modules, the first attendant port is the bottom jack, the
	second attendant port is the fifth jack from the bottom. Both of these
	jacks must be designated as attendant jacks during MERLIN II system
	administration.
	The CU1 and CU2 ports must have lines administered in the same order
	to insure proper operation of the Voice Announcement unit.
	The MERLIN II system must always be set to “large” in order for CMS to
	work.
	The MERLIN II system cannot be in Behind-switch mode during CMS
	operation. (It can, however, operate behind a switch in standard mode).
	Do not use the MERLIN II system flexible numbering feature with CMS.
SUPERVISOR’S CONSOLE	The CMS supervisor can use only one type of administrator/attendant
AND AGENT VOICE	console: the MERLIN II System Display Console.
TERMINALS	The CMS supervisor’s MERLIN II System Display Console must be
	plugged into a station attendant port on a MERLIN II system analog
	circuit pack module.
	Agents can use any of the MERLIN II system analog or digital voice
	terminals; they cannot use the basic voice terminals.
LINE ASSIGNMENTS	You can assign up to 28 lines to CMS, using any block of line ports on the
	MERLIN II system from 1 to 56. If you want all of the lines to have line
	button appearances, use only line 1 through 32.
	Do not mix CMS line or line pool assignments in with non-CMS line or
	line pool assignments.
	The line assignments for the CMS PC and the order in which they are
	assigned at both CU1 and CU2 attendant ports, must be exactly the same.
	Do not mix CMS lines covered by different splits in the same pool.

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