Map of Screens for CMS Administration

FIGURE 10-3 Map of Screens for CMS Administration

CMS MENU

START CALL MANAGEMENT

ADMINISTRATION

MENU

PRINT

REPORTS

 

 

 

 

 

 

 

STORED SHIFT

 

AGENT

 

MANAGEMENT

 

DIRECTORY

 

 

 

 

 

 

 

 

 

 

 

 

ADMINISTER LINES AND LINE GROUPS

 

 

 

 

 

SET

 

ADMINISTER

OPTIONS

 

EXEPTIONS

 

 

 

 

 

CONFIGURATION

AGENT

SPLITS

LINE

GROUPS

CALL

FLOW

SERVICE

LEVEL

ABANDON THRESHOLD

ALARM

ON/OFF

DELAY MSG

LENGTH

AGENT

EXCEPTIONS

SPLIT

EXCEPTIONS

LINE GROUP EXCEPTIONS

ASSIGN

ALERTS

BUSINESS

NAME

10-6Map of Screens for CMS Administration

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AT&T 999-501-149 system manual Map of Screens for CMS Administration