Troubleshooting
The keyboard or mouse fails to operate:
Is the cable properly connected?
→You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server.
→The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly.
Is BIOS configuration correct?
→The keyboard and mouse may be disabled with the BIOS SETUP utility of the server. Check the settings with the BIOS SETUP utility.
<Menus to check: [Advanced] - [Numlock]>
Are the server drivers installed?
→Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed. (These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct.
Is the server in the Secure Mode?
→In the Secure Mode, the keyboard and mouse are disabled. To release the Secure Mode, enter the password specified with the BIOS SETUP utility.