8-28 Troubleshooting

COLLECTING CONFIGURATION INFORMATION

This section describes on how to collect the information on hardware configuration and inside specification.

In order to collect information, "Diagnostic Program" is used.

IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system.

<For Windows Server 2003>

Refer to Windows online help.

<For Windows 2000>

1.Point to [Settings] in Start menu, and click [Control Panel]. The [Control Panel] dialog box appears.

2.Double-click [Management Tool], and double-click [Computer Management]. The [Computer Management] dialog box appears.

3.Click [System Tool] → [System Information].

4.Click [Save as System Information File] in the [Operation] menu.

5.Input the file name to save in the [File Name] box.

6.Click [Save].