8-14 Troubleshooting

Fail to access (read or write) to the floppy disk:

Does the floppy disk drive contain a floppy disk?

→Insert a floppy disk into the floppy disk drive until it clicks. Is the floppy disk write-protected?

→Place the write-protect switch on the floppy disk to the "Write-enabled" position. Is the floppy disk formatted?

→Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.

Is BIOS configuration correct?

→The floppy disk drive may be disabled with the BIOS SETUP utility of the server. Check the setting with the BIOS SETUP utility.

<Menus to check: [Main] - [Floppy A]

[Security] - [Diskette Write Protect] Is the server in the Secure Mode?

→In the Secure Mode, write access to the floppy disk may be disabled. To release the Secure Mode, enter the password specified with the BIOS SETUP utility.

Fail to access to the CD-ROM:

Is the CD-ROM properly set in the CD-ROM drive tray?

→The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder.

Is the CD-ROM applicable to the server?

→The CD-ROM for Macintosh is not available for use. Is the flex bay installed correctly?

→Reinstall the flex bay (see Chapter 9).

Inserted the correct CD-ROM but the message like the following is displayed:

The CD-ROM is not inserted or the wrong CD-ROM is inserted.

Please insert the correct CD-ROM.

OK

Is the data side of the CD-ROM dirty or injured?

→Take the CD-ROM out of the CD-ROM drive, confirm that it is not dirty or injured, reset and click [OK].