Troubleshooting 8-19

Problems with Windows Server 2003 and Windows 2000

Cannot install the operating system correctly.

Did you confirm the notes on installing the operating system?

See Chapter 6.

During Windows 2000 installation, the following warning is registered in the System Log of the Event Viewer:

Error detected on the device \Device\CdRom0 during the paging operation.

There is no problem on this issue.

Fail to start the OS:

Is a floppy disk in the floppy disk drive?

Take out the floppy disk and restart the server.

Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive?

Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken?

Use recovery process to recover the system. (See "Recovery for Windows 2000 System" in this Chapter.)

The event log after every logon to Windows 2000 includes the following error log:

Description (D)

The CPUs in this multiprocessor system are not all the same revision level. To use all processors the operating system restricts itself to the features of the least capable processor in the system. Should problems occur with this system, contact the CPU manufacture to see if this mix of processors is supported.

Has the CPU been expanded?

If the different revision (stepping) of the processor is installed in the multiprocessor system, Windows logs the above information every startup. If this message is logged, it is no problem for operation.

The OS presents unstable operation:

Did you update the system?

Installing a network drive after installation of the OS may cause unstable operation. Use the NEC EXPRESSBUILDER CD-ROM to update the system. (See Chapter 6.)