Troubleshooting
Fail to access the hard disk drive:
(Refer to the documentation supplied with the disk array controller.) Is the hard disk drive applicable to the server?
→Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk drive properly installed?
→Make sure to lock the hard disk drive with the lever on its handle. The hard disk drive is not connected to the internal connector when it is not completely installed (see Chapter 9).
Fail to access the (internal or external) SCSI devices:
Is the SCSI device applicable to the server?
→Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are SCSI devices properly configured?
→When the server has external SCSI devices connected, hard disk drive settings, including SCSI ID and terminator, are required. Refer to the manual that comes with the SCSI device for details.
Are the SCSI controllers (including optional controllers) properly configured?
→Use the SCSI BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the mother board. When the server has an optional SCSI controller installed and SCSI devices connected to it, use the SCSI BIOS setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details.