Transfer a call | Nortel Networks NN10042-116 manual

Transfer a call 75

Procedure Steps

Step Action

Call Park on the DN

Procedure Steps

Step Action

1To park a call on the System Park DN or your own DN, during an active call, select the Park soft key.

2By default, the call is parked on your DN unless a System Park is enabled to automatically park calls on the system.

--End--

Procedure Steps

Step Action

Call Park on another DN

Procedure Steps

Step Action

1To park a call on a DN other than the System Park DN or your own DN, select the Park soft key.

2Enter the DN where you want to park the call.

3Select the Park soft key again.

--End--

Transfer a call

Follow this procedure to transfer a call to a third party.

Procedure Steps

Step Action

1During an active call, press the LINE key. A list of available features appears.

2Use the navigation keys to select the Transfer feature.

3Press Ok.

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Nortel Networks NN10042-116 Transfer a call, Call Park on the DN Procedure Steps, Call Park on another DN Procedure Steps

Contents

Nortel IP Phone Wlan Handset User Guide Cicm Legal Notice Contents Turn the handset on and off Answer a call Additional Call Features 111 Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks Other changes FeaturesThere were no feature changes made to this document New in this release New in this release Overview NavigationIP Phone 221x handset controls IP Phone handset description 221x handset controls Control MeaningIP Phone 2211 and 2212 handsets Page IP Phone 2210 handset IP Phone 2211 handset IP Phone 2212 handset IP Phone 2210 Series Navigation keys IP Phone 6120 handset IP Phone 6140 handset Wlan Handset 6100 Series IP Phone handset controlsIP Phone handset controls Control Meaning Wlan Handset 2210 Series IP Phone handset display IP Phone handset controls cont’d Control MeaningIP Phone 2211, 2212, and 6140 handsets Active/idle state Power offStandby states Active/off-hook state IP Phone handset modes of operation Error stateActive call state Push-to-talk state Conﬁg Menu ErrorHandset Switchover Active Idle Message Alert Push-to-talk PTTStandby IP Phone handset status indicators, icons, and softkeys Softkey label Description and Action New in this release Outbox Inbox Communication Server CS 2000 Access Point APHardware requirements Server Wlan Charger Wireless Security Switch WSSFirmware for the Wlan Handset 6100 Series UNIStim Security CICM-EM Terminal Configuration page for the Wlan Handset CICM-EM User Profile modification page for the Wlan Handset New in this release Cicm menu system Cicm main menuCicm menu hierarchy for IP Phone Wlan Handset Audio FeatureReset Logoff User DiagnosticsUse History menu to Reset the Inbox Reset the Outbox Use this item to test the local mode New in this release IP Phone Wlan handset menus Function key menuFunction Key menu Item number Function name Description User Option menu Function name Description User Option menu Type User Option menu cont’d Function name Description New in this release Navigation Procedure StepsFollow this procedure to turn on the handset Turn the handset on and off Turning off the handset You must be logged out Procedure StepsLogging on Prerequisites Logging on Logging off Follow these steps to log off from the systemYou must be logged on, and the handset must be active Logging off Using the Audio menu Using the Audio menu Using the main menu Using the main menu Prerequisites Use the Cicm Feature menuNavigating the Feature menu Follow these steps to navigate the Feature menu Feature Assign menu must be displayed Using the Assign menus Press Key Type Using the Options menus Labeling a feature key Conﬁguring Auto Hide Procedure Steps Assigning a default DN key Procedure Steps Enabling or disabling the Cicm Outbox Procedure StepsAuto Hide Resetting the feature keys to their defaults Use the Cicm Feature menu Testing the local mode Testing the local mode Using the User menu Follow this procedure to access the User submenusNavigating the User information menus Enabling Auto Login Follow this procedure to view your user nameViewing your user name Viewing your login type Changing your passwordFollow this procedure to change your log on password Prerequisites Make a call Using off-hook dialingUsing Predial Follow this procedure to make a call Editing the predial number Redial last numberPress the End button Press the Actv soft key Making a call using a headset Answering a call using a headsetMaking a call using a line Make a call Answer a call Answering a call while using a headsetFollow this procedure to answer a call Press the Power on/Start call key Answer the call To return to the first telephone call, go to Step Call Waiting Ending a call Ending a call Place a call on hold While on an active call You must have a call on hold Follow this procedure to retrieve a call that is on holdRetrieve a call on hold Call Park Transfer a call Call Park on the DN Procedure StepsCall Park on another DN Procedure Steps Follow this procedure to transfer a call to a third party Connect calls using Call Join Set up a Conference callYou must be on an active call Unmute a call Follow this procedure to unmute a callPress the FCN key Feature Keys menu appears Mute a call Trace a malicious call Record Caller Number Call Forward While away from your desk Call forwarding must be activated Follow this procedure to turn off the Call Forward featureInternal Call Forward Turn off Call Forward Turn off Call Forward While away from your desk Work without interruption Activate Make Set BusyDeactivate Make Set Busy Make Set Busy feature must be enabled Using the Inbox Use the Inbox and OutboxHandset must be active You must have a call in the Inbox Using the Outbox Follow this procedure to use the OutboxYou must have assigned the Outbox to a DN key History screen must be displayed Resetting the Inbox or the Outbox Use the Inbox and Outbox Using the User Option menu Handset must be in standby modeEnter an Extension number Select a Language Select Phone Options Enable the Lock Key menu Change the Key Tones Procedure Steps Select Noise Mode Procedure Steps Change the Warning Tones Procedure Steps Change the Keypad Autolock Procedure Steps Change the Display Contrast Procedure Steps Select Ring Options Select Ring Cadence Procedure Steps Select Ring Tone Procedure Steps Select Ring Volume Procedure Steps Select Ring Delay Procedure Steps Select Vibrate Cadence Procedure Steps Silence the Ring Follow this procedure to silence the handset ringer View System Information View the alias IP addressView the IP address View the server IP address View ﬁrmware information View Terminal Type You cannot edit this information Enter text using the dialpad Enter text using the dialpad Handset must be active Follow this procedure to navigate the directoryUse the Cicm Directory Navigating the directory Adding an entry to the directory Follow this procedure to delete a directory entry Editing a directory entryDeleting a directory entry Follow this procedure to dial a number using the directory Making a call using the Directory Additional Call Features Charge a call before dialing a call Procedure StepsCall Charge Charge a call in progress Procedure Steps Charge a call when transferring a call Procedure StepsAt the tone, dial the number Enhanced Override Charge a call during a conference call Procedure Steps Privacy Release Forced Camp-on Push-to-talk Initiate a PTT call Procedure Steps Press End to exit the PTT call You hear the PTT call Push-to-talk Additional Call Features Using the Battery Pack Low battery indicator Removing the battery packInserting a battery pack Changing a battery pack during a call Charging the battery packProcedure steps Procedure Steps Prerequisites Wlan Handset 2210 Series Desktop Charger Desktop Charger Wlan Handset 6100 Series Desktop Charger Single Desktop Charger Procedure Steps Dual Desktop Charger Procedure StepsPress End to terminate any calls Quad Desktop Charger Procedure Steps Handset maintenance Cleaning the handsetLow power indicators Cleaning the handset connector Cleaning the Desktop ChargerCleaning the Desktop Charger connectors Cleaning the Desktop Charger Desktop Charger Terms you should know Fixed key Feature Access Codes FACFeature Keys menu FCN keyPage Nortel IP Phone Wlan Handset User Guide Cicm