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Nortel Networks NN10042-116 manual Enhanced Override

Models: NN10042-116

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You can talk privately to the person at the transfer number before you press the Transfer soft key.

--End--

Procedure Steps

Step Action

Charge a call during a conference call

Procedure Steps

Step Action

1To charge a call to an account when you add someone to a conference call, first place the call on hold, see "Place a call on hold" (page 73). Select the LINE key to view the Features Keys menu.

2Select the Charge feature key.

3Enter the charge account number.

4Enter the number of the person that you want to add to the conference.

5Select the Conference soft key.

--End--

Enhanced Override

Follow this procedure to use the Enhanced Override feature to override an active call after you attempt to use a Forced Camp-on. Use Enhanced Override to make a simple call or a consultation call (such as placing a call on hold and calling another party).

Procedure Steps

Step Action

1To use Enhanced Override, if you receive a busy signal after entering a number, press the LINE button to access the Feature Keys menu.

2Press the number key that corresponds to the Override feature to initiate a Forced Camp-on.

If either party on the call disconnects at this time, you hear an overflow (fast busy/engaged) signal.

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Nortel Networks NN10042-116 manual Enhanced Override, Charge a call during a conference call Procedure Steps

Contents

Nortel IP Phone Wlan Handset User Guide Cicm Legal Notice Contents Turn the handset on and off Answer a call Additional Call Features 111 Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks There were no feature changes made to this document FeaturesNew in this release Other changesNew in this release IP Phone 221x handset controls OverviewNavigation IP Phone 2211 and 2212 handsets IP Phone handset description221x handset controls Control Meaning Page IP Phone 2210 handset IP Phone 2211 handset IP Phone 2212 handset IP Phone 2210 Series Navigation keys IP Phone 6120 handset IP Phone 6140 handset IP Phone handset controls Control Meaning IP Phone handset controlsWlan Handset 2210 Series Wlan Handset 6100 SeriesIP Phone 2211, 2212, and 6140 handsets IP Phone handset displayIP Phone handset controls cont’d Control Meaning Standby states Power offActive/off-hook state Active/idle stateActive call state Error statePush-to-talk state IP Phone handset modes of operationHandset Switchover ErrorActive Idle Conﬁg MenuStandby Message AlertPush-to-talk PTT IP Phone handset status indicators, icons, and softkeys Softkey label Description and Action New in this release Outbox InboxHardware requirements Access Point APServer Communication Server CS 2000Firmware for the Wlan Handset 6100 Series Wireless Security Switch WSSUNIStim Security Wlan ChargerCICM-EM Terminal Configuration page for the Wlan Handset CICM-EM User Profile modification page for the Wlan Handset New in this release Cicm menu hierarchy for IP Phone Wlan Handset Cicm menu systemCicm main menu Reset FeatureLogoff AudioUse History menu to Reset the Inbox Reset the Outbox DiagnosticsUse this item to test the local mode UserNew in this release Function Key menu Item number Function name Description IP Phone Wlan handset menusFunction key menu User Option menu Function name Description User Option menuType User Option menu cont’d Function name DescriptionNew in this release Follow this procedure to turn on the handset Procedure StepsTurn the handset on and off NavigationTurning off the handset Logging on Procedure StepsPrerequisites You must be logged outLogging on You must be logged on, and the handset must be active Logging offFollow these steps to log off from the system Logging off Using the Audio menu Using the Audio menu Using the main menu Using the main menu Navigating the Feature menu Use the Cicm Feature menuFollow these steps to navigate the Feature menu PrerequisitesFeature Assign menu must be displayed Using the Assign menusPress Key Type Using the Options menus Labeling a feature keyConﬁguring Auto Hide Procedure Steps Auto Hide Assigning a default DN key Procedure StepsEnabling or disabling the Cicm Outbox Procedure Steps Resetting the feature keys to their defaults Use the Cicm Feature menu Testing the local mode Testing the local mode Navigating the User information menus Using the User menuFollow this procedure to access the User submenus Viewing your user name Enabling Auto LoginFollow this procedure to view your user name Follow this procedure to change your log on password Viewing your login typeChanging your password Prerequisites Using Predial Using off-hook dialingFollow this procedure to make a call Make a callPress the End button Press the Actv soft key Editing the predial numberRedial last number Making a call using a line Making a call using a headsetAnswering a call using a headset Make a call Follow this procedure to answer a call Answering a call while using a headsetPress the Power on/Start call key Answer the call Answer a callTo return to the first telephone call, go to Step Call WaitingEnding a call Ending a call Place a call on hold While on an active callRetrieve a call on hold Follow this procedure to retrieve a call that is on holdCall Park You must have a call on holdCall Park on another DN Procedure Steps Call Park on the DN Procedure StepsFollow this procedure to transfer a call to a third party Transfer a callYou must be on an active call Connect calls using Call JoinSet up a Conference call Press the FCN key Feature Keys menu appears Follow this procedure to unmute a callMute a call Unmute a callTrace a malicious call Record Caller NumberCall Forward While away from your deskInternal Call Forward Follow this procedure to turn off the Call Forward featureTurn off Call Forward Call forwarding must be activatedTurn off Call Forward While away from your desk Deactivate Make Set Busy Work without interruptionActivate Make Set Busy Make Set Busy feature must be enabled Handset must be active You must have a call in the Inbox Using the InboxUse the Inbox and Outbox You must have assigned the Outbox to a DN key Using the OutboxFollow this procedure to use the Outbox History screen must be displayed Resetting the Inbox or the OutboxUse the Inbox and Outbox Enter an Extension number Using the User Option menuHandset must be in standby mode Select a Language Select Phone Options Enable the Lock Key menuChange the Key Tones Procedure Steps Select Noise Mode Procedure StepsChange the Warning Tones Procedure Steps Change the Keypad Autolock Procedure Steps Change the Display Contrast Procedure StepsSelect Ring Options Select Ring Cadence Procedure Steps Select Ring Tone Procedure Steps Select Ring Volume Procedure Steps Select Ring Delay Procedure Steps Select Vibrate Cadence Procedure StepsSilence the Ring Follow this procedure to silence the handset ringerView the IP address View System InformationView the alias IP address View the server IP address View ﬁrmware information View Terminal TypeYou cannot edit this information Enter text using the dialpad Enter text using the dialpad Use the Cicm Directory Follow this procedure to navigate the directoryNavigating the directory Handset must be activeAdding an entry to the directory Deleting a directory entry Follow this procedure to delete a directory entryEditing a directory entry Follow this procedure to dial a number using the directory Making a call using the DirectoryCall Charge Additional Call FeaturesCharge a call before dialing a call Procedure Steps At the tone, dial the number Charge a call in progress Procedure StepsCharge a call when transferring a call Procedure Steps Enhanced Override Charge a call during a conference call Procedure StepsPrivacy Release Forced Camp-onPush-to-talk Initiate a PTT call Procedure StepsPress End to exit the PTT call You hear the PTT callPush-to-talk Additional Call Features Using the Battery Pack Inserting a battery pack Low battery indicatorRemoving the battery pack Procedure steps Procedure Steps Changing a battery pack during a callCharging the battery pack Prerequisites Wlan Handset 2210 Series Desktop Charger Desktop ChargerWlan Handset 6100 Series Desktop Charger Press End to terminate any calls Single Desktop Charger Procedure StepsDual Desktop Charger Procedure Steps Quad Desktop Charger Procedure Steps Low power indicators Handset maintenanceCleaning the handset Cleaning the Desktop Charger connectors Cleaning the handset connectorCleaning the Desktop Charger Cleaning the Desktop Charger Desktop Charger Terms you should know Feature Keys menu Feature Access Codes FACFCN key Fixed keyPage Nortel IP Phone Wlan Handset User Guide Cicm