Oki 24DX manual Troubleshooting Method, 211

4.3Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.

Problem occurs

Problem displayed by the LCD message

4.3.1LCD Status Message List

Troubleshooting according to the LCD Status Message List (see 4.3.1)

Carry out detailed troubleshooting according to the Troubleshooting Flow (see 4.3.2)

The listing of the statuses and problems displayed in the form of messages on the LCD is provided in Table 4-1.

Table 4-1

Classification	LCD Status Message	Description		Recovery method
Jam error		Notifies of occurrence of	•	Check the paper in the Second / third
	PAPER INPUT JAM	jam while the paper is being		Paper Feeder. Carry out the recovery
	CHECK TRAY *	fed from the Second / third		printing by opening the cover, removing
		Paper Feeder		jammed paper and closing the cover,
				and then turning the error display off.
	PAPER FEED JAM
			•	When the problem occurs frequently, to
	CHECK TRAY *
				through the Troubleshooting.
Paper size error		Notifies of incorrect size pa-	•	Check the paper in the Second / third
	ERROR PAPER SIZE	per feeding from the Second /		Paper Feeder. Also check to see if there
		third Paper Feeder.		was a feeding of multiple sheets. Carry
	CHECK TRAY *
				out the recovery printing by opening the
				cover, removing paper and closing the
				cover, and then turning the error display
				off.
Tray paper out		Notifies of no paper or paper	• Load the paper or paper cassette in the
	PAPER OUT
		cassette state of the Second /		Second / third Paper Feeder.
	mmmmmmmmTRAY*	third Paper Feeder.
	mmmmmmmm:
	Paper size in the tray
	being selected
Interface Timeout		Notifies of occurrence of in-	• Verify connection of Board-BBB and
	ERROR	terface timeout between the		square-shaped connector. Replace the
	81	printer and the Second / third		square-shaped connector if necessary.
		Paper Feeder.	•	Replace Board-BBB.

* : 2 or 3

40930701TH DRAFT Vesion 211 /