Panasonic panasonic manual ODerator 3 Day Mode

4.5.4Service Settings

ODerator 3 - Day Mode

Operator-seekin, u calls come in to Operator 3, when Operator 2 is busy or there is no answer and Operator 2’s parameters are set as follows.

Busy Coverage Mode --+ No-answer Coverage

No-answer Coverage Mode -+ Next Operator

System Administration Top Menu + 1 + 4 + 1 + 2 -+ 1 + 3

Program - Service Set - Auto. Attn. - Operator - Day Mode - Operator 3 Menu

Operator’s	Extension		----------~		------ -----___	--_	:	- - -
Operator’s Mailbox No, -___--				_--	____-_-_---__-	-	:	- _ _
Busy Coverage		Mode	---------~---		--I-------		:	Hold
No-answer	Coverage		Mode ----------------------				:	Caller Select
		Ooerator’s		Service is Enable

r Parameter

Operator’s

Extension

Operator’s Mailbox No.

Busy Coverage Mode

Value Range (default)

2-5 digits (None)

2-5 digits (None)

1.Hold

2.No-answer Coverage

3.Call Waiting

4.Disconnect Message (Hold)

			Description/Function								Reference
											i
Specifies Operator 3’s extension number.											Operator
											Service
Any	valid	extension		number can				be	assigned.
											p.3-46
Specifies		Operator		3’s	mailbox		number.			Any	Busy
valid	mailbox		number		can	be	assigned.				Coverage
										be	Mode
The	caller	to	operator		3’s	extension			may		p.3-7
prompted		to	leave	a message			in	this	mailbox		’ No-Answer
depending		on	the settings			of	“Busy		Coverage		Coverage
Mode” or		“No-answer			Coverage			Mode”.			Mode
											p.3-46

Specifies how to treat calls when Operator 3 is busy.

1.Hold

The VPS calls Operator 3 again while putting the caller on hold.

2. No-answer Coverage	.
The VPS offers an option defined by “No-
answer Coverage Mode”	to the caller.

3.Call Waiting

The VPS signals Operator 3 on busy that another call is waiting using the Call Waiting feature of the PBX.

4.Disconnect Message

The VPS disconnects the call after playing “Thank you for calling”.

4-46System Administrator