4.5.4

Parameter

3perator No- answer Time

Service

Settings

Value Range

Description/Function

(default)

 

I-

 

L

 

lo-60 set

[f a call to Operator 1, 2 or 3 is not answered

(30)within this parameter, the VPS will offer the zaller other options defined by “No-answer Coverage Mode”.

[Note]

This timer applies to Operators 1, 2 and 3.

Xeference

Jo-Answer Yoverage diode

1.3-36

Busy Coverage

1.

Hold

Mode

2.

No-answer

 

 

Coverage

 

3.

Call

 

 

Waiting

 

4.

Disconnect

 

 

Message

 

 

(Hold)

No-answer

1. Caller

Coverage

Mode

Select

 

2.

Leave

 

 

Message

 

3.

Disconnect

 

 

Message

 

4.

Next

 

 

Operator

 

(Caller Select

A

Specifies how

to

treat calls when Operator 1 is

3usy

busy.

 

 

Zoverage

 

 

diode

1. Hold

 

 

1.3-7

The VPS calls Operator 1 again while putting

 

the caller

on

hold.

 

2.No-answer Coverage

The VPS offers an option defined by “No- answer Coverage Mode” to the caller.

3.Call Waiting

The VPS signals Operator 1 on busy that another call is waiting using the Call Waiting feature of the PBX.

4.Disconnect Message

The VPS disconnects the call after playing

“Thank you for calling”.

Specifies

how

to

treat

calls when

Operator

1 does

go-Answer

not answer it within the time length defined by

-overage

tiode

“Operator

No-answer Time”.

 

 

 

 

9.3-46

1. Caller

Select

 

 

 

 

Operator

The

VPS offers

the

following

two options

to

No-answer

the

caller.

 

 

 

 

 

 

 

 

 

 

Time

(a)

Leave

a message

 

 

 

p.4-43

(b)Call another extension

2.Leave Message

The VPS prompts the caller to leave a message

in Operator

l’s mailbox.

.

3.Disconnect Message

The VPS disconnects the call after playing

“Thank you for calling”.

4.Next Operator

The VPS transfers the call to Operator 2.

System Administrator 4-43

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Panasonic panasonic manual Value Range, Lo-60 set, Busy Coverage Hold Mode, Leave, Next, Treat calls when Operator 1 is
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panasonic specifications

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