44lProgramming Menu Structure Diagram

El	1. System Group
5. System	1. System Group
Parameter	i Assignment	t
Setting

2.Day Service 1

]-I	-	1.	Extension Numbering Plan l-16	.
6.Others	-	2.	Dialing Parameter
6.Others	-	3.	Message Waiting Notification
	-	4.	External Message Delivery
	-	5.	Call Hold
	-	6.	Rotary Telephone Service
	-	7.	Intercom Paging Parameters
	-	8.	Fax Management
	-	9.	Disconnect Parameter

- 2.	Inband
	Signaling
3.	Digit	1. Inter-digit
		Timeout
* Applicable only to TVS 100	I r	,
* Applicable only to TVS 100		2. Input/Output

System Administrator 4-17

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Panasonic panasonic manual 44lProgramming Menu Structure Diagram

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Contents

Model ’ KX-TVS751KX-TVS100 Model no Serial no Important Safety Instructions Covered by the operating Instructions Because Improper To restoreThat Extensive work Qualified Notify the Tekphone Company Connection to Telephone LineIncidence of Harm to the Telephone Lines Ringer Equivalence No. REN How To Use This Manual Terms to Know Overview System InstallationDetailed Feature and Service Descriptions Chapter Contents Contents SystemManager’s Guide Maintenance Message Manager’s Template for K%TVS75 Specifications Index Worksheets Chapter Overview Ikroduction Welcome to the P&sonic Voice Processing System Introduction Service and Voice Mail 12lCall ServicesAutomated Attendant Service Chapter 12lCall Services Voice Mail Service Interview Service Custom ServiceService, by scheduling messages to yourself External Message Delivery 13l&her FeaturesMessage Waiting Notification Auto Forwarding Describes these features in detail Overview 13lOther FeaturesDirect Mailbox Access Two-Way Recording 14lOutside Caller Handling TVS100 15lConfigurationVPS Connections to the PBX RS-232C Interface Message Manager Programming System Administrator 16lGuidelines for Preparation Guidelines for Preparation Telephone Programming When you program, refer to Chapter Svstem ManagerMessape Manaper 16lGuidelines for Preparation 17lMailbox Management 17lMailbox Management Utility Command 18lSystem DiagnosisSystem Reports You can display the available Utility Commands You can display the programming of Custom serviceYou can clear the access count of each Custom service You can start the Quick Setup Overview Installation Power Cable ConnectionSystem 21lSystem Components Main Cabinet Installation Rotary SwitchEIA RS-232C Connector Inside View of the Main Cabinet 21a System Components Main Cabinet Components System Components Port CardCPU Card Hard Disk Drive 220 I&tallation Preparation Installing an optional Port Card 22a IktallationSystem Expansion TVS100 only 22lInstallation .-s Installation PrecautionsWiring Precautions Mounting theVPS on the Wall Hook the unit on the screw heads TVS InstallationIfistallation To Mount on a WoodenWall To Mount on Concrete or Mortar Walls TVS100 only TVS100 To connect telephone lines InstallationExtension Connection To extension port of the PBX KX-TD Series Telephone System Assignedto the VPS Installation22lIrktallation Assignedto theVPS Exampie Your PBX Data Terminal or Printer Connection Connecting RS-232Ccable22lI&tallation RS-232C parameters EIA RS-232C port on Connection ChartHstallation Data EIA RS-232C Signals 22lGstallation Power Cable Connection 22lhstallation Chapter Detailed Feature and Service Descriptions Before -Reading-This Chapter Subscriber Alternate Extension Auto Configuration D-PITS OnlyGroup Auto Forwarding Automated attendant Service Features and Services Automated Attendant Service ~.....*****m*****o**o**o*a Subscriber Accesses his mailbox. If the Subscriber receives Busy Coverage ModeNotification-Device Description When the caller Broadcasting Messages You When the message is specified as urgent BeforeNate Callback number is the number Which Without Callback Number Display Call Blocking Call s creeningCall s ervices Call TransfeLr Status Record your name at the toneSorry, no one is available to answer the call Then the VPS pages the Subscriber Conditions Subscriber If not, the caller hears Cl ass of Service Ompany GreetingsDescription Conditions Custom Service Covering ExtensionEx. Menu Message Programming Example Features System Administration Top Menu + 1 + 4 + Worksheets OLSample Custom .Service Settings Screen for Sample Program Custom Features and Services Dav Service Time AssignmentDepartment Dialing Dialing by Name Cl6 Direct Mailbox Access D-PITS Only Dialing Parameters Extension Numbering Plan External Message Delivery ServiceExtension Group External Message Delivery List More Information Defiqed by the Fax No-answer Coverage Mode External Message Delivery StatusFax M anagement Groti~ Distiibution List. Personal Group Distribution List, System Holiday Service Inband Features and Services Example of Inband Integration Incomplete Call Handling Service Callers Hercorn Paging ‘D-PITS OnlyWill always hear Following Calling How to Assign the Interview Service ServiceOr to receive repair service orders Erview Flik Live Call Screenitig D-PITS Only Logical Extension All Calls Transfer to Mailbox Mailbox Message Manager’s Creatiw a MailboxMailbox Number 9999 99999 See Group Distribution List, System Features Mailbox CaDacitvMessagesCoinbined Message Delivery Status MessageDdivery, Internal Description’ Message Reception Mode Or the Interview mailbox when he is unable to take callsEssage Scan Message Waiting Notification Device Feature Ref DescriptionEssage Transfer Subscriber . l Message Playback Options Subscriber’s Guide 12AM 1012PM2 VPS skips the device and calls the third one VPS calls Device 1 through Device 3 in this order Essage Waiting Notification Lamp Subscriber that there Multi-Lingual Service = Valid setting Features Cos Available Prompt Options = an available option Ex. Custom 1 Menu Message for Bilingual Service Then create the tree as below Custom No-Answer Coverage Mode Operator Service PBX Integration’ Bperator Call Coverage Personal Greetings Business hours Port Service Play System-Prompt After Personal Greeting Private .Message Receive MessageL Port Assignment Reply To Message Sender Feature Receive Message DescriptionRecord Message Send a message to the sender’s mailbox Rotary Telephone Service See Multi-Lingual Service FeaturesSelection Menu Description 1 Entering Ervice Access CommandsSpecial Feature Authorization Following System Cloc1 System Reports Feature Ref Description Conditions Subscriber Recording D-PITS Only Utility Commands Voice Mail Service Setting the System Clock l Receiving Messages 31.7 Good morning Service Access CommandVoice Prompts 316 Turning off a Prompt Prompt 538 Message recorded on date prompt 248 at time System Group Assignment Day Service 5.3’Holiday Class of Service Setting Special Feature AuthorizationAutomated Attendant Parameters Custom Service Prompt Setting Other Parameters Hardware Settings 41a System Administrator’s Function 41l System Administrator’s Function Ill 42lUsing the InterfaceKeyboard Operation Key 42lU&g the Interface Programming Guidance Mm=M=l2 Status Power IndicatorStartup System Active COs in the above screens means Active Ports Press Return Ascii Terminal mode43lStartup System Press l or 2 to specify the RS-232C terminal type 8System Administrator Quick SetupStarting the Quick Setup +4+5-+6-+7 1KX-TD816/1232 Extension numbers of VPS ports Quick SetupPBX type After pressing Return Enter, the screen shows Extension numbers for mailboxes Creating mailboxes To create or discard the mailboxes Make Make/Delete field Port service setting Password setting Quick S&up Integration Date Time are synchronized Between the PBX Date and time‘ settingActivating the Quick Setup With When the Quick Setup is finished, the screen shows VPS begins to change system programming data Programming Menu Structure Diagram 44lProgramming Menu Structure Diagram Before starting the system parameterssetup 45lProgramming the System Ptirameters System Administration Top Menu + 1 + 1 + Setting up MailboxesSystem Administration Top Menu + 1 + Creating and Editing. Mailboxes System Administrator Value Range Parameter Default Mailbox Number 2-5 digitsSystem Administration Top Menu -+ 1 + 1 + 1 + Mailbox No Editing Mailboxes Or deactivated using telephone by the Subscriber Set ServicesBefore assigning a Class of Service COS Using Notification Setting Dekription/Function Device Parameter Number to Dial Device 2 System Administration Top Menu + 1 -+ 1 + 3 + Mailbox No Resetting a Mailbox PasswordSystem Administration Top Menu -+ 1 + 1 + 2 + Mailbox No Deleting a Mailbox Sitting up Mailboxes Listing Mailboxes System Administration Top Menu + 1 + 2 + COS No. l-64 Setting COS Class of Service ParametersClass of. Service Setting System Administration Top Menu + 1 -+ 2 + COS No. l-62 + Setting COS Class of Service Parameters VPS signals Busy Cancel Yes ForAccess Live Call Screening feature is available if D-PITS System Administration Top Menu + 1 + 2 + COS No ,64 + Prompt ModeBy default, both User 1 and User 2 prompts are Specifies Language New Message Sender’sname and the recording date and time toMessage during messagescan Special Feature Authorization System Administration Top Menu -+ 1 + 2 + COS No. l-62 + Yes NoI Select Without Before After If you took the Quick Setup step to createAccess Type System Administrator Mailboxes, this parameter in COS No has been Already Parameter Ialue Delay TimeForwarding Copy Mode Move 4uthorization Disable Number 2 ,Setting COS Class of Service ParametersAuthorization Yes Message Notification Beeper Select Allows When Disable Value Range ParameterdefaultDisable Mailbox after the Message Manager’s access Lets System Administration Top Menu 4 1 + 3 + Port ServicePort 1 Day Mode Port Assignment PDrt Service Port 2, 4, i Day Mode Pbrt ServicePort 1 Night Mode Port 1, 2, 5, i Night Mode System Administration Top Menu + 1 + 4 + 1 + Sixvice SettingsSystem Administration Top Menu + 1 + 4 -+ Automated Attendant Parameters Specifies any valid extension number Service SettingsOperator’s Parameters Dialing No Operator Service 1. Disable Service SettingsODerator 1 Day Mode System Administration Top Menu -+ 1 --+ 4 + 1 + 2 + 1 -+ Treat Calls when Operator Busy Coverage Hold ModeTreat calls when Operator 1 is Value Range Operator 2 Day Mode System Administration Top Menu + 1 + 4 -+ 1 + 2 -+ 1 +Parameter Yf&!zge Description/Function Pvlailbox No None I3usy Coverage Hold Rdiode Parametqr ValueIperator’s Digits Zxtension None Overage ODerator 3 Day Mode Operator 1 Night Mode Operator 2 Night ModeOperator 3 Night Mode Alternate Extension Assignment System Administration Top Menu + 1 + 4 -+ 1 -+System Administration Top Menu + 1 + 4 + 1 + 3 + Alternate Extension Group Enter System Administration Top Menu + 1 4 4 + 1 + 3 + Alternate Extension- DeleteAlternate Extension- Listing Characters Settings Service System Administrator AssignmentDepartment Dialing System Parameter Settings System Group AssignmentMailbox Group Mailbox Group Delete 54System AdministratorMailbox Grow Enter Specifies mailbox numbers belonging to this group Mailbox Group Listing System Parameter SettingsSystem Administration Top Menu + 1 + 5 + 1 + 1 -+ Extension Group Extension Group Enter Extension Group Listing Day ServiceExtension Group Delete You can specify extensions to be deleted from the list System Administration Top Menu -+ 1 -+ 5 + 5 Sj&m Parameter SettingsHoliday Setting Parameter Description/Function Specifies Start Menu + + 5 + Holiday Setting EnterSystem Administration Name Holiday Holiday Setting Delete Holiday Setting Listing Daylight Saving Time 5.5 Pmn~t Setting Other Parameters Extension Numbering Plan System Administration Top Menu + 1 + 5 + 6 + 64System Administrator Dialing Parameters X, # Default Outgoing Call Ip to66System Administrator Seiup Sequence Parameter Outgoing Call Ports Port1,2100 Port 68System Administrator ‘ 4.5.5.6.4 External Message Delivery ParametersSystem Callback No 100 Port Min Specifies System External Message Delivery Duration TimeUsed For External Message Delivery Up to This telephone number Call Gold Parameters 30 set 15 set 45 set IValue Range Parameter Default Rotary Telephone ServiceSystem Administration Top Menu + 1 -+ 5 + 6 -+ Intercom Paging Parameter System Administration Top Menu -+ 1 + 5 + 6 + Example There is a call for mailbox owner’s name Fax ManagementRepeat Cycle Description/FunctionReference Paging Retry Code For Group Fax Transfer EnableFax Management Service Fax Digits Disconnect Parameter Silence Time Description/Function Hardware Settings 6.1 RS-232C Parameters Setting Menu Ikrdware SettingsPort Setting ReferenceData Hardware Settings PBX Interface Parameters Manu System Administration Top Menu + 1 -+ 6 + 3 +PBX Type Factures Pits Integration None Mode Inband Used Transfer Calls Any Extension Parameter Value Range Desc,ription/FunctionSequence Operator’s Used Transfer Calls Extension Disturb feature Hkdware SettingsInband Signaling Parameters System Administration Top Menu + 1 + 6 -+ 3 + VM Ringing Parameter Answer Forward to VM Ringing Forward to VM BusyForward to Other Extension Confirmation Disconnect Forward to System Administration Top Menu + 1 + 6 + 3 + 3 + Inter Digit TimeoutInter-digit Set Timeout Digit Translation Table Parameters Digit Translatio Table Parameter Value Range default Input Up to Digit86System Administrator Menu System Manager’s Guide System Usage System Reports System Manager’s Function Before starting systemmanagement 52lAccessing the System Manager’s Mailbox To Access the System Manager’s Mailbox Subscriber’s VoicedName 53lSetting up MailboxesCreating and Editing a Mailbox All you need to carry out such a job is the mailbox number Initial 3 or 4 Letters of Subscriber’s Last Name Class of Service NoExteusion Number Interview Mailbox No Deleting a Mailbox 53a Setting up MailboxesDeleting a Mailbox Password Xxxx New Message Retention Time 54lSetting COS Class of Service ParametersPersonal Greeting Length Saved Message Retention Time Total Message Time Message LengthNumber of Messages Message Retrieval Order 54lSetting COS Class of Service Phameters External MessageDelivery Status Auto Forwarding Status 55a Setting the System Clock Step If you press 0 for help with this setting 56lChecking System Usage System Reports Obtaining System Reports Clearing the Reports Messages to All Mailboxes Broadcasting Messages Delivering MessagesDelivering Delivering ‘MeSsagesto Specified Mailboxes Distribution Delivering MessagesChecking Mailbox You Can listen to the messageby pressing l 58lCustomizing the System Manager’s Mailbox TipStep 4 Repeat This message Play Previous message Next message Listening to MessagesYou can end your call by pressing # Rewind Fast Forward Message Manager’s Guide List of Modifiable Prompts Message Manager’s Function 610Before starting messagemanagement Ca,,v Mail service 62lAccessing the Message Manager’s MailboxTo accessthe messagemanager’smailbox Dial an extension .number which is connected to the Voice Accessing the Message Manager’s Mailbox 63a Managing the General Delivery Mailbox Listening to Messages 63lManaging the General Delivery Mailbox Transferring Messages Setting Notification by Calling Status 64a Setting up Message Waiting NotificationSetting Message Waiting Lamp Status Setting Device Status 64lSetting up Message Waiting Ndification Assigning Notification Numbers Setting up Message Waiting Notification Tip Operator’s Extensions Message Manager’s Password65lCustomizing the Message Manager’s Mailbox Pressing 66a Setting the System Clock 67lRecording Company Messages Recording Company GreetingsRecording Company Name Recording Company Messages 6i7.3 Recording Department Dialing Menu MessagesHto Recording Custom Service Menu Messages If you have not recorded a menu You can erase the label by pressing Recording Voice Labels for Mailbox ListsRecording User Prompts At the end of this chapter 67a Recording Company Messages Recording Selection Menus 67lRecording Company Messages 11 TEN Eleven List of Modifiable PromptsFive FoURTEEN List of IkIodifiable Prompts ~. .~~ Modifiable Prompt139 140 Prompt Modifiable Linked to Pk~pt 213 1 Sixth 214 1 Seventh 21s Eighth List of Modifiable Prompts List of lkodifiable Prompts W81, 12821,4421,5811,X9, 5831,5841,58512811, 2871, 2831 Message Manager List of RiIodifiable Prompts To make this message private Prompt 308 309 ModifiableFor help, press Will Delivered List of l%iodifiable Prompts 3281,P821T3281,WUI Modifiable List 363 &Iodifiable Is not Prompt Linked to Prompt Nos 388389 Signed 390 Modifiable Prompts Delete, press 435 Play the next, pressDelete 4601 Being Set the answer length using the following optionsMessage To name Now To change the personal greeting Mess Group name, press List of Ihodifiable PromptsGreeting erased Add group Members, press C2.481 Message sender is unknown You can add up to number SjjMore Members To call message sender, press 1 To record a message, press ‘WI X21Ls=l 328 , 4421, 15811, 5821, t5831, 5841, SW 600 598 Cancel599 Exceeded 603 Record a message, press Message for name 417 Linked Prompts ListDistribution Received On date 248 At time List of Modifiable Trompts Answer length is numberMessages Times MessageManager Prompt List Mplt Utility Error Log Display Elog Saving the System Data toPrint All of the VPS Parameters Gprn Initializing the System 71lUtility Commands System Administration TopOff-line Set Ofln J Set Password Pass On-line Set Onln Enter the new password Utility CommandsChanging a Password Select l or Set Time Time Print Reports at Specified Time Pset Error Log Display ElogPress 1 to enable this function. or Press 2 to disable it Enter the time to print the report Type ELOG, then press Return 71a Utility CommandsDevice Error log indications Follows Error and warning indications during system operation Saving the System Data to the Backup Device SaveError indications at system startup Example terminal display when errors are generated Select item to be backed up, then press Return Save Loading the Saved Data to the VPS Load Load Print All of tlie VPS Parameters Gprn Is only valid in the Ascii terminal modeCommand Program Version Display Vers Custom Service Report Crep Custom Service Menu Access Count Clear Cclr 71lUtilitymCommands Setting Minimum Recording Length MRLMessage Waiting Lamp Retry Times MWL Modified Prompt List Mplt Utility Command List Help Quick Setup Qset System Administration Top Menu + 2 + 72lSystem ReportsMailbox Assignments 72l System Reports COS Class of Service AssignmentsSystem Administration Top Menu + 2 + 1 + + 1 + ‘X’ Screen indicates That Feature marked with X is Used SystemService ReportCustomService 72l Call Account Report LOO Port Maintenance72lSystem Reports Port Usage Report Disk UsageReport Clear command MaintenancePort UsageStatistics Clear On the report Disk UsageStatisticsClear System Administration Top Menu + 2 + 2 +System Administration Top Menu + 2 + 1 -+ Mailbox UsageReport Mailbox UsageStatisticsClear Fax Call Report System Administration Top Menu -+ 2 -+ 1 +System Administration Top Menu + 2 3 2 + Fax Call StatisticsClear 73lInitializing the System Setup in the above screen does not appear in the AsciiPress Y this moves the VPS to the off-line mode Press 4 for System Initialization Press r\ to start the system resetting 73lItiitializing the System Troubleshooting Guide Problem Template for KX-TVS75 Copy the template and place it on the wall SLT extensions Specifi,irations*IExtensions Connections Telephone Line Card 34,sDelivering Time Set 31,3-44 InitializationIntercom Live Special VersionFor Incoming 53, 4-32 Worksheets HOW to Use.theWorksheets Worksheetsfor MessageManager Worksheetsfor SystemManager How to Use the Worksheets Example for System AdministratorExample for System Manager How to Use the Worksheets Example for Reference Planning the Application Switch Capabilities Information YES I no YES I no YES / no YES / no YES /. no What is the on sequence? Can Switch provide Message WaitingIndicator? What is the OFF sequence? Type Groups Can Switch Support Any Following types of Hunt groups?Special Voice Mail Pilot Hunt Groups Customer’s call Handling Survey Receptionist Backup ReceptionistDoes the Customer require the VPS for Call Routing Worksheets for System Manager Setting System Manager’s Password See System Manager Top Menu + Mailbox-Settings See pages Class of Service Setting See pages System Manager Top Menu + 16 + Holiday Worksheets for System AdministratorInband Signaling Call Hold Rotary Mailbox Settings MON SUN System Administration Top Menu + + 2 -+ COS No. -+ Cos Top Menu + 2 +No. -+ Port Assignment See pages 4-40 SystemAdministration Top Menu + 1 + 4 3 1 --+ Department Dialing See pages 4-41 Day Mode OperatorOperatoYs Parameters Top Menu + + 1 + + 1 -+ Day Mode Operator Night Mode OperatorOperator’s Parameters Nigh1 Mode Operator Operator’s Parameters Alternate Extension Assignment Custom Service Mailbox Group Extension Group Extension No Worksheets Day Service Start Time End time Day ServiceSee System Administration Top Menu + 1 -+ 5 -+ Day Service Start Time End Holiday Setting See SystemAdministration Top Menu -+ 1 -+ 5 + Daylight Saving Time Prompt Setting See pages 4-62 SystemAdministration Top Menu + 1 -+ 5 -+ See SystemAdministration Top Menu + 1 + 5 -+ 6 -+ Extension Numbering Plan Dialing Parameters Message Waiting Notification Parameters + 6 + See pages System Administration External Message Delivery ParametersTop Menu + Call Hold See Rotary Tdephone Service See System Administration+ 1 + 5 -+ Intercom Paging Parameter Fax Top Menu --+ 1 + + 6 -+ See System Administration Top Menu + 1 + 5 + 6 + Disconnect Parameter RS-232C -Parameters System Admhistration Top Menu --+ 1 -+ 6 + Port Setting CPC Dialing Parameters Inband Signaling Parameters Digit Translation Table Parameters Top Menu -+ 1 + + 3 +See page A-86 Mailbos Selection Message Manager’s Password See MessageManager Top Menu + Mailbox- Owner’s Address Company Greetings See 1IessageManager Top Menu -+ 5 -+ l Company Name See pages 6-E MessageManager Top Menu -+ 5 3Company hame Department Dialing See pages 6-13 MessageManager Top Menu + 5 +Didin hlcnu See Message ‘Manager Top Menu -+ S + Custom Service MenusCustom Service No. Llenu \lessage Assignment Esit Operator Mailbox Distribution Group Name See MessageManager Top Menu + S --+ Modifying Voice Prompt See pages 6- 15 Message Manager Top Menu -+ 5 +Prompt No Selection- Menu See pages 6-16 Message Manager Top Menu + 5 + Additional Features Describes the programming and operation of thesefeatures Table of Contents Programming References Feature ReferencesConditions Voice Mail Number Assignment Programming References Feature References Operation ReferencesLive Call Screening LCS Description Sent LCS Feature-References Operation References Two-Way Reqwding into Voice MailboxConditions Manager Programming Address Flexible CO Button Assignment System Programming Address Flexible Numbering Selection DefaultVoice Mail Number Assinment Programming Conditions Feature References Voice Mail Number Assignment Display EXT No. Set Selection Default ProgrammingVoice Mail Extension Number Assignment Display NO?+ Feature References None 118 Enter Display Voice Mail Extension Group AssignmentDescription Selection Group Asn VoiceMail Extension Group Assignment At sep ConditionsNone Live Call Screening Recording Mode AssignmentFeature References , Features Live Call Screening LCS All Jacks = Stop Ret Stop recording Flexible Numbering Flexible CO Wltton AssignmentSelectiw of Value 1181 1191 6101 Keep RetProgramming Tables Live Call ,%reening Button Assignment Live Call kreening Cancel Button AssignmentIndicator Light Turns on Display Button Two-Way Record Button Assignment Conditions Two-Way Transfer Button Assignment Live Gail S&&g Password Control Enter the extension number or 3~key Station Programming To monitor Pizq To cancel monitoring To intercept call To set LCS onTo stop the tone Enter the password To set LCS on Press LCS button To cancel LCSWhen using the handset in the Private Mode IPress Setting the password Cancelling the password Having a conversation with the party Hands-free modeSem’ng Live Call $reening Stopping monitoring Monitoring the recording message Private modeStopping the alert tone Lift the hand+ or press the SP-PHONE/MONITOR button, While having a conversation with another party Monitoring Program References Recording into your Stopping recordingRecording into another mailbox