Setting System Manager’s Password

See page 5-16.

System Manager Top Menu + [3]

Password

Svstern Manager‘s

Pkwd

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Worksheets

Page 297

Image 297

Panasonic panasonic manual Setting System Manager’s Password, See System Manager Top Menu +

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Contents

Model ’ KX-TVS751KX-TVS100 Model no Serial no Important Safety Instructions That To restoreCovered by the operating Instructions Because Improper Extensive work Qualified Notify the Tekphone Company Connection to Telephone LineIncidence of Harm to the Telephone Lines Ringer Equivalence No. REN How To Use This Manual Terms to Know Detailed Feature and Service Descriptions System InstallationOverview Chapter Contents Contents SystemManager’s Guide Message Manager’s Maintenance Template for K%TVS75 Specifications Index Worksheets Chapter Overview Welcome to the P&sonic Voice Processing System Ikroduction Introduction Automated Attendant Service 12lCall ServicesService and Voice Mail Chapter Voice Mail Service 12lCall Services Interview Service Custom ServiceService, by scheduling messages to yourself Message Waiting Notification 13l&her FeaturesExternal Message Delivery Auto Forwarding Direct Mailbox Access 13lOther FeaturesDescribes these features in detail Overview Two-Way Recording 14lOutside Caller Handling VPS Connections to the PBX 15lConfigurationTVS100 RS-232C Interface Message Manager 16lGuidelines for Preparation Programming System Administrator Telephone Programming Guidelines for Preparation When you program, refer to Chapter Svstem ManagerMessape Manaper 16lGuidelines for Preparation 17lMailbox Management 17lMailbox Management Utility Command 18lSystem DiagnosisSystem Reports You can clear the access count of each Custom service You can display the programming of Custom serviceYou can display the available Utility Commands You can start the Quick Setup Overview Installation Power Cable ConnectionSystem Main Cabinet 21lSystem Components EIA RS-232C Connector Rotary SwitchInstallation Inside View of the Main Cabinet Main Cabinet Components 21a System Components System Components Port CardCPU Card Hard Disk Drive Preparation 220 I&tallation Installing an optional Port Card 22a IktallationSystem Expansion TVS100 only 22lInstallation .-s Installation PrecautionsWiring Precautions Ifistallation Hook the unit on the screw heads TVS InstallationMounting theVPS on the Wall To Mount on a WoodenWall TVS100 To Mount on Concrete or Mortar Walls TVS100 only Extension Connection InstallationTo connect telephone lines To extension port of the PBX 22lIrktallation Assignedto the VPS InstallationKX-TD Series Telephone System Assignedto theVPS Exampie Your PBX 22lI&tallation Connecting RS-232CcableData Terminal or Printer Connection RS-232C parameters Hstallation Connection ChartEIA RS-232C port on Data 22lGstallation EIA RS-232C Signals 22lhstallation Power Cable Connection Chapter Detailed Feature and Service Descriptions Subscriber Before -Reading-This Chapter Group Auto Configuration D-PITS OnlyAlternate Extension Auto Forwarding Automated attendant Service Features and Services ~.....*****m*****o**o**o*a Automated Attendant Service Notification-Device Description When the caller Busy Coverage ModeSubscriber Accesses his mailbox. If the Subscriber receives Broadcasting Messages Nate Callback number is the number Which When the message is specified as urgent BeforeYou Without Callback Number Display Call Blocking Call s creeningCall s ervices Call TransfeLr Status Record your name at the toneSorry, no one is available to answer the call Conditions Subscriber If not, the caller hears Then the VPS pages the Subscriber Cl ass of Service Ompany GreetingsDescription Conditions Custom Service Covering ExtensionEx. Menu Message Programming Example Features Worksheets OLSample System Administration Top Menu + 1 + 4 + Custom Custom .Service Settings Screen for Sample Program Features and Services Dav Service Time AssignmentDepartment Dialing Cl6 Dialing by Name Dialing Parameters Direct Mailbox Access D-PITS Only Extension Group External Message Delivery ServiceExtension Numbering Plan External Message Delivery List More Information Defiqed by the Fax No-answer Coverage Mode External Message Delivery StatusFax M anagement Group Distribution List, System Groti~ Distiibution List. Personal Inband Holiday Service Features and Services Example of Inband Integration Incomplete Call Handling Service Will always hear Following Hercorn Paging ‘D-PITS OnlyCallers Calling Or to receive repair service orders ServiceHow to Assign the Interview Service Erview Live Call Screenitig D-PITS Only Flik Mailbox Logical Extension All Calls Transfer to Mailbox Mailbox Number Creatiw a MailboxMessage Manager’s 9999 99999 See Group Distribution List, System Features Mailbox CaDacitvMessagesCoinbined Ddivery, Internal MessageMessage Delivery Status Description’ Message Reception Mode Or the Interview mailbox when he is unable to take callsEssage Scan Essage Transfer Feature Ref DescriptionMessage Waiting Notification Device Subscriber . l Message Playback Options Subscriber’s Guide 12AM 1012PM2 VPS calls Device 1 through Device 3 in this order VPS skips the device and calls the third one Subscriber that there Essage Waiting Notification Lamp Multi-Lingual Service Cos = Valid setting Features = an available option Available Prompt Options Then create the tree as below Custom Ex. Custom 1 Menu Message for Bilingual Service Operator Service No-Answer Coverage Mode Bperator Call Coverage PBX Integration’ Business hours Personal Greetings Play System-Prompt After Personal Greeting Port Service Private .Message Receive MessageL Port Assignment Record Message Feature Receive Message DescriptionReply To Message Sender Send a message to the sender’s mailbox Rotary Telephone Service See Multi-Lingual Service FeaturesSelection Menu Special Feature Authorization Ervice Access CommandsDescription 1 Entering Following System Reports System Cloc1 Recording D-PITS Only Feature Ref Description Conditions Subscriber Voice Mail Service Utility Commands Setting the System Clock l Receiving Messages Voice Prompts Service Access Command31.7 Good morning 316 Prompt 538 Message recorded on date prompt 248 at time Turning off a Prompt Automated Attendant Parameters Custom Service Class of Service Setting Special Feature AuthorizationSystem Group Assignment Day Service 5.3’Holiday Prompt Setting Other Parameters Hardware Settings 41a System Administrator’s Function 41l System Administrator’s Function Keyboard Operation 42lUsing the InterfaceIll Key Programming Guidance 42lU&g the Interface Startup System Status Power IndicatorMm=M=l2 Active COs in the above screens means Active Ports 43lStartup System Ascii Terminal modePress Return Press l or 2 to specify the RS-232C terminal type Starting the Quick Setup Quick Setup8System Administrator +4+5-+6-+7 1KX-TD816/1232 PBX type Quick SetupExtension numbers of VPS ports After pressing Return Enter, the screen shows Extension numbers for mailboxes To create or discard the mailboxes Make Make/Delete field Creating mailboxes Port service setting Quick S&up Password setting Activating the Quick Setup Date and time‘ settingIntegration Date Time are synchronized Between the PBX With VPS begins to change system programming data When the Quick Setup is finished, the screen shows Programming Menu Structure Diagram 44lProgramming Menu Structure Diagram 45lProgramming the System Ptirameters Before starting the system parameterssetup System Administration Top Menu + 1 + Setting up MailboxesSystem Administration Top Menu + 1 + 1 + Creating and Editing. Mailboxes System Administration Top Menu -+ 1 + 1 + 1 + Mailbox No Value Range Parameter Default Mailbox Number 2-5 digitsSystem Administrator Editing Mailboxes Before assigning a Class of Service COS Set ServicesOr deactivated using telephone by the Subscriber Using Dekription/Function Notification Setting Parameter Number to Dial Device Device 2 System Administration Top Menu -+ 1 + 1 + 2 + Mailbox No Resetting a Mailbox PasswordSystem Administration Top Menu + 1 -+ 1 + 3 + Mailbox No Deleting a Mailbox Listing Mailboxes Sitting up Mailboxes Class of. Service Setting Setting COS Class of Service ParametersSystem Administration Top Menu + 1 + 2 + COS No. l-64 System Administration Top Menu + 1 -+ 2 + COS No. l-62 + Setting COS Class of Service Parameters Access Cancel Yes ForVPS signals Busy Live Call Screening feature is available if D-PITS By default, both User 1 and User 2 prompts are Prompt ModeSystem Administration Top Menu + 1 + 2 + COS No ,64 + Specifies Language New Message Sender’sname and the recording date and time toMessage during messagescan System Administration Top Menu -+ 1 + 2 + COS No. l-62 + Special Feature Authorization Access Type System Administrator If you took the Quick Setup step to createYes NoI Select Without Before After Mailboxes, this parameter in COS No has been Already Forwarding Copy Mode Move Delay TimeParameter Ialue 4uthorization Authorization Yes Message Notification 2 ,Setting COS Class of Service ParametersDisable Number Beeper Select Allows Disable Value Range ParameterdefaultWhen Disable Mailbox after the Message Manager’s access Lets Port 1 Day Mode Port ServiceSystem Administration Top Menu 4 1 + 3 + Port Assignment PDrt Service Port 1 Night Mode Pbrt ServicePort 2, 4, i Day Mode Port 1, 2, 5, i Night Mode System Administration Top Menu + 1 + 4 -+ Sixvice SettingsSystem Administration Top Menu + 1 + 4 + 1 + Automated Attendant Parameters Operator’s Parameters Service SettingsSpecifies any valid extension number Dialing No ODerator 1 Day Mode Service SettingsOperator Service 1. Disable System Administration Top Menu -+ 1 --+ 4 + 1 + 2 + 1 -+ Treat calls when Operator 1 is Busy Coverage Hold ModeTreat Calls when Operator Value Range Operator 2 Day Mode System Administration Top Menu + 1 + 4 -+ 1 + 2 -+ 1 +Parameter Yf&!zge Description/Function Iperator’s Digits Zxtension None Parametqr ValuePvlailbox No None I3usy Coverage Hold Rdiode Overage ODerator 3 Day Mode Operator 1 Night Mode Operator 2 Night ModeOperator 3 Night Mode System Administration Top Menu + 1 + 4 + 1 + 3 + System Administration Top Menu + 1 + 4 -+ 1 -+Alternate Extension Assignment Alternate Extension Group Enter System Administration Top Menu + 1 4 4 + 1 + 3 + Alternate Extension- DeleteAlternate Extension- Listing Characters Settings Service System Administrator AssignmentDepartment Dialing System Parameter Settings System Group AssignmentMailbox Group Mailbox Grow Enter 54System AdministratorMailbox Group Delete Specifies mailbox numbers belonging to this group System Administration Top Menu + 1 + 5 + 1 + 1 -+ System Parameter SettingsMailbox Group Listing Extension Group Extension Group Enter Extension Group Delete Day ServiceExtension Group Listing You can specify extensions to be deleted from the list Holiday Setting 5 Sj&m Parameter SettingsSystem Administration Top Menu -+ 1 -+ 5 + Parameter Description/Function Specifies Start System Administration Holiday Setting EnterMenu + + 5 + Name Holiday Holiday Setting Delete Daylight Saving Time Holiday Setting Listing 5.5 Pmn~t Setting Extension Numbering Plan Other Parameters 64System Administrator System Administration Top Menu + 1 + 5 + 6 + Dialing Parameters 66System Administrator Default Outgoing Call Ip toX, # Seiup Sequence Parameter Outgoing Call Ports Port1,2100 Port 68System Administrator ‘ 4.5.5.6.4 External Message Delivery ParametersSystem Callback No Used For External Message Delivery System External Message Delivery Duration Time100 Port Min Specifies Up to This telephone number 30 set 15 set 45 set Call Gold Parameters System Administration Top Menu + 1 -+ 5 + 6 -+ Rotary Telephone ServiceIValue Range Parameter Default Intercom Paging Parameter System Administration Top Menu -+ 1 + 5 + 6 + Repeat Cycle Description/FunctionReference Fax ManagementExample There is a call for mailbox owner’s name Paging Retry Code For Group Fax Management Service Transfer EnableFax Fax Digits Silence Time Description/Function Disconnect Parameter 6.1 RS-232C Parameters Hardware Settings Port Setting Ikrdware SettingsSetting Menu ReferenceData PBX Interface Parameters Hardware Settings PBX Type System Administration Top Menu + 1 -+ 6 + 3 +Manu Factures Pits Integration None Mode Inband Sequence Parameter Value Range Desc,ription/FunctionUsed Transfer Calls Any Extension Operator’s Used Transfer Calls Extension Inband Signaling Parameters Hkdware SettingsDisturb feature System Administration Top Menu + 1 + 6 -+ 3 + Forward to Other Extension Confirmation Disconnect Parameter Answer Forward to VM Ringing Forward to VM BusyVM Ringing Forward to Inter-digit Set Timeout Inter Digit TimeoutSystem Administration Top Menu + 1 + 6 + 3 + 3 + Digit Translation Table Parameters 86System Administrator Parameter Value Range default Input Up to DigitDigit Translatio Table Menu System Usage System Reports System Manager’s Guide Before starting systemmanagement System Manager’s Function To Access the System Manager’s Mailbox 52lAccessing the System Manager’s Mailbox Creating and Editing a Mailbox 53lSetting up MailboxesSubscriber’s VoicedName All you need to carry out such a job is the mailbox number Exteusion Number Class of Service NoInitial 3 or 4 Letters of Subscriber’s Last Name Interview Mailbox No Deleting a Mailbox Password 53a Setting up MailboxesDeleting a Mailbox Xxxx Personal Greeting Length 54lSetting COS Class of Service ParametersNew Message Retention Time Saved Message Retention Time Number of Messages Message LengthTotal Message Time Message Retrieval Order 54lSetting COS Class of Service Phameters Auto Forwarding Status External MessageDelivery Status Step If you press 0 for help with this setting 55a Setting the System Clock Obtaining System Reports 56lChecking System Usage System Reports Clearing the Reports Delivering Delivering MessagesMessages to All Mailboxes Broadcasting Messages Delivering ‘MeSsagesto Specified Mailboxes Checking Mailbox Delivering MessagesDistribution You Can listen to the messageby pressing l TipStep 4 58lCustomizing the System Manager’s Mailbox You can end your call by pressing # Listening to MessagesRepeat This message Play Previous message Next message Rewind Fast Forward List of Modifiable Prompts Message Manager’s Guide Message Manager’s Function 610Before starting messagemanagement To accessthe messagemanager’smailbox 62lAccessing the Message Manager’s MailboxCa,,v Mail service Dial an extension .number which is connected to the Voice Accessing the Message Manager’s Mailbox Listening to Messages 63a Managing the General Delivery Mailbox Transferring Messages 63lManaging the General Delivery Mailbox Setting Message Waiting Lamp Status 64a Setting up Message Waiting NotificationSetting Notification by Calling Status Setting Device Status Assigning Notification Numbers 64lSetting up Message Waiting Ndification Tip Setting up Message Waiting Notification 65lCustomizing the Message Manager’s Mailbox Message Manager’s PasswordOperator’s Extensions Pressing 66a Setting the System Clock 67lRecording Company Messages Recording Company GreetingsRecording Company Name Recording Company Messages 6i7.3 Recording Department Dialing Menu MessagesHto If you have not recorded a menu Recording Custom Service Menu Messages Recording User Prompts Recording Voice Labels for Mailbox ListsYou can erase the label by pressing At the end of this chapter Recording Selection Menus 67a Recording Company Messages 67lRecording Company Messages Five List of Modifiable Prompts11 TEN Eleven FoURTEEN Prompts List of IkIodifiable 139 Modifiable Prompt~. .~~ 140 213 1 Sixth 214 1 Seventh 21s Eighth Prompt Modifiable Linked to Pk~pt List of Modifiable Prompts List of lkodifiable Prompts W81, 12821,4421,5811,X9, 5831,5841,58512811, 2871, 2831 Message Manager List of RiIodifiable Prompts For help, press Prompt 308 309 ModifiableTo make this message private Will Delivered List of l%iodifiable Prompts 3281,P821T3281,WUI List Modifiable &Iodifiable 363 389 Prompt Linked to Prompt Nos 388Is not Signed 390 Modifiable Prompts Delete, press 435 Play the next, pressDelete 4601 Message To name Set the answer length using the following optionsBeing Now Mess To change the personal greeting Greeting erased List of Ihodifiable PromptsGroup name, press Add group Members, press C2.481 More Members You can add up to number SjjMessage sender is unknown To call message sender, press 1 To record a message, press Ls=l X21‘WI 328 , 4421, 15811, 5821, t5831, 5841, SW 599 598 Cancel600 Exceeded 603 Record a message, press Distribution Linked Prompts ListMessage for name 417 Received On date 248 At time List of Modifiable Trompts Answer length is numberMessages Times MessageManager Print All of the VPS Parameters Gprn Error Log Display Elog Saving the System Data toPrompt List Mplt Utility Initializing the System 71lUtility Commands System Administration TopOff-line Set Ofln On-line Set Onln J Set Password Pass Changing a Password Select l or Utility CommandsEnter the new password Set Time Time Press 1 to enable this function. or Press 2 to disable it Error Log Display ElogPrint Reports at Specified Time Pset Enter the time to print the report Device Error log indications 71a Utility CommandsType ELOG, then press Return Follows Error indications at system startup Saving the System Data to the Backup Device SaveError and warning indications during system operation Example terminal display when errors are generated Save Select item to be backed up, then press Return Load Loading the Saved Data to the VPS Load Command Is only valid in the Ascii terminal modePrint All of tlie VPS Parameters Gprn Program Version Display Vers Custom Service Menu Access Count Clear Cclr Custom Service Report Crep 71lUtilitymCommands Setting Minimum Recording Length MRLMessage Waiting Lamp Retry Times MWL Modified Prompt List Mplt Quick Setup Qset Utility Command List Help System Administration Top Menu + 2 + 72lSystem ReportsMailbox Assignments System Administration Top Menu + 2 + 1 + COS Class of Service Assignments72l System Reports + 1 + CustomService SystemService Report‘X’ Screen indicates That Feature marked with X is Used 72l 72lSystem Reports LOO Port MaintenanceCall Account Report Port Usage Report Port UsageStatistics Clear Clear command MaintenanceDisk UsageReport On the report System Administration Top Menu + 2 + 1 -+ System Administration Top Menu + 2 + 2 +Disk UsageStatisticsClear Mailbox UsageReport Mailbox UsageStatisticsClear System Administration Top Menu + 2 3 2 + System Administration Top Menu -+ 2 -+ 1 +Fax Call Report Fax Call StatisticsClear Press Y this moves the VPS to the off-line mode Setup in the above screen does not appear in the Ascii73lInitializing the System Press 4 for System Initialization 73lItiitializing the System Press r\ to start the system resetting Problem Troubleshooting Guide Copy the template and place it on the wall Template for KX-TVS75 Extensions Specifi,irations*ISLT extensions Connections Telephone Line Delivering 34,sCard Time Set Intercom Initialization31,3-44 Live For Incoming VersionSpecial 53, 4-32 Worksheets HOW to Use.theWorksheets Worksheetsfor SystemManager Worksheetsfor MessageManager How to Use the Worksheets Example for System AdministratorExample for System Manager Example for Reference How to Use the Worksheets Planning the Application Information Switch Capabilities YES I no YES I no YES / no YES / no YES /. no Indicator? Can Switch provide Message WaitingWhat is the on sequence? What is the OFF sequence? Type Special Voice Mail Can Switch Support Any Following types of Hunt groups?Groups Pilot Hunt Groups Customer’s call Handling Survey Does the Customer require the VPS for Backup ReceptionistReceptionist Call Routing Worksheets for System Manager See System Manager Top Menu + Setting System Manager’s Password See pages Mailbox-Settings Class of Service Setting System Manager Top Menu + 16 + See pages Inband Signaling Worksheets for System AdministratorHoliday Call Hold Rotary Mailbox Settings MON SUN System Administration Top Menu + + 2 -+ COS No. -+ Cos Top Menu + 2 +No. -+ Port Assignment Department Dialing See pages 4-40 SystemAdministration Top Menu + 1 + 4 3 1 --+ OperatoYs Parameters Day Mode OperatorSee pages 4-41 Top Menu + + 1 + + 1 -+ Day Mode Operator Night Mode OperatorOperator’s Parameters Operator’s Parameters Nigh1 Mode Operator Alternate Extension Assignment Custom Service Mailbox Group Extension No Worksheets Extension Group See System Administration Top Menu + 1 -+ 5 -+ Day ServiceDay Service Start Time End time Day Service Start Time End Holiday Setting Daylight Saving Time See SystemAdministration Top Menu -+ 1 -+ 5 + See pages 4-62 SystemAdministration Top Menu + 1 -+ 5 -+ Prompt Setting Extension Numbering Plan See SystemAdministration Top Menu + 1 + 5 -+ 6 -+ Dialing Parameters + 6 + Message Waiting Notification Parameters See pages System Administration External Message Delivery ParametersTop Menu + See Call Hold Rotary Tdephone Service See System Administration+ 1 + 5 -+ Intercom Paging Parameter Top Menu --+ 1 + + 6 -+ Fax Disconnect Parameter See System Administration Top Menu + 1 + 5 + 6 + System Admhistration Top Menu --+ 1 -+ 6 + RS-232C -Parameters CPC Port Setting Dialing Parameters Inband Signaling Parameters Digit Translation Table Parameters Top Menu -+ 1 + + 3 +See page A-86 Selection Mailbos See MessageManager Top Menu + Message Manager’s Password Mailbox- Owner’s Address See 1IessageManager Top Menu -+ 5 -+ l Company Greetings Company Name See pages 6-E MessageManager Top Menu -+ 5 3Company hame Department Dialing See pages 6-13 MessageManager Top Menu + 5 +Didin hlcnu Custom Service No. Llenu \lessage Custom Service MenusSee Message ‘Manager Top Menu -+ S + Assignment Esit Operator See MessageManager Top Menu + S --+ Mailbox Distribution Group Name Modifying Voice Prompt See pages 6- 15 Message Manager Top Menu -+ 5 +Prompt No See pages 6-16 Message Manager Top Menu + 5 + Selection- Menu Describes the programming and operation of thesefeatures Additional Features Table of Contents Conditions Feature ReferencesProgramming References Voice Mail Number Assignment Live Call Screening LCS Feature References Operation ReferencesProgramming References Description LCS Sent Feature-References Operation References Two-Way Reqwding into Voice MailboxConditions System Programming Address Flexible Numbering Manager Programming Address Flexible CO Button Assignment Voice Mail Number Assinment DefaultSelection Programming Voice Mail Number Assignment Conditions Feature References Voice Mail Extension Number Assignment Selection Default ProgrammingDisplay EXT No. Set Display NO?+ 118 Feature References None Description Selection Voice Mail Extension Group AssignmentEnter Display Group Asn At sep VoiceMail Extension Group Assignment Feature References , Features Live Call Screening LCS Live Call Screening Recording Mode AssignmentConditionsNone All Jacks = Stop Ret Stop recording Selectiw of Value Flexible CO Wltton AssignmentFlexible Numbering 1181 1191 6101 Keep RetProgramming Tables Indicator Light Turns on Display Live Call kreening Cancel Button AssignmentLive Call ,%reening Button Assignment Button Conditions Two-Way Record Button Assignment Two-Way Transfer Button Assignment Enter the extension number or 3~key Live Gail S&&g Password Control Station Programming To monitor Pizq To cancel monitoring To intercept call To set LCS onTo stop the tone When using the handset in the Private Mode To set LCS on Press LCS button To cancel LCSEnter the password IPress Cancelling the password Setting the password Sem’ng Live Call $reening Hands-free modeHaving a conversation with the party Stopping monitoring Stopping the alert tone Private modeMonitoring the recording message Lift the hand+ or press the SP-PHONE/MONITOR button, Monitoring While having a conversation with another party Program References Recording into your Stopping recordingRecording into another mailbox