HZ 3 Features and Services

Feature Ref.

Description

Incomplete Call Handling Service

When the specified extension is busy, the caller has the option of holding the call temporarily. After a short period, the VPS will call the extension again. If several callers are holding their calls to be connected to the same extension, they will be connected in the order in which they were received. The VPS will announce how many people are waiting. For example, “Sorry, three people are waiting to connect. If you would like to hold, press 121.”

Conditions

S.A.

l

l

l

It is possible to deactivate a call hold.

It is possible to deactivate the call queuing announcement.

Call Hold Parameters (page 4-70)

Holiday Service

Feature Ref.

Description

Conditions

Day Service

The VPS will provide another service and Company Greetings on days specified as holidays.

lYou can program the special service mode for up to 20 holidays.

l The System Administrator defines whether the settings are *canceled or maintained after the holiday is over.

lThis service is effective only for specified ports. On these ports, the Day service setting is ignored. Other ports provide the usual Day service.

S.A.l Holiday Setting (page 4-58)

Inband

Feature Ref.

Description

PBX Integration

With Inband Integration, the PBX sends certain information to the VPS with DTMF tone.

Inband Integration can be categorized into the following two types:

(a)Voice Mail Integration

This integration works together with Call Forwarding feature of the PBX. And you have to set the station hunting type of your PBX to VM mode.

3-26 Features

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Panasonic panasonic manual Inband, Holiday Service
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panasonic specifications

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