Paradyne 8777, 8747, 8779 manual Health and Status Messages, Yyyyyyyy

Models: Hotwire M/SDSL and HDSL2 Termination Units 8777 8747 8779

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Monitoring and Troubleshooting

Health and Status Messages

The following messages appear in the first column of the System and Test Status screen. The highest priority Health and Status message also appears on all ATI screens on the bottom right.

Table 7-1. Health and Status Messages (1 of 3)

Message

What Message Indicates

What To Do

AIS at DSX-1, Pt n

An AIS (Alarm Indication Signal) is being received by the DSX-1 interface.

1.Verify that the unit’s line framing and line coding are compatible.

2.Contact network provider.

AIS at G.703,

An AIS is being received by

1.

Verify that the unit’s line framing

Pt n

the G.703 interface.

 

and line coding are compatible.

 

 

2.

Contact network provider.

 

 

 

 

Device Failed

An internal error has been

1.

Provide the 8-digit failure code

yyyyyyyy

detected by the operating

 

shown ( yyyyyyyy ) to your service

 

software. yyyyyyyy indicates

 

representative.

 

the 8-digit hexadecimal failure

2.

Reset the unit to clear the

 

code.

 

condition and message.

 

 

 

 

 

 

Download Failed

A firmware download was

Repeat the download.

 

interrupted.

 

 

 

 

 

 

EER at DSX-1,

An EER condition has been

1.

Verify the attached equipment

Pt n

detected on the DSX-1

 

coding is compatible.

 

interface.

2.

Contact network provider.

 

 

 

 

 

 

EER at G.703,

An EER condition has been

1.

Verify that the network cable is

Pt n

detected on the G.703

 

securely attached at both ends.

 

interface.

2.

Verify proper NTU and LTU

 

 

 

 

 

configuration.

 

 

3.

Contact network provider.

 

 

 

 

EER at Net, Pt n

An EER (Excessive Error

1.

Check the Network Performance

 

Rate) condition has been

 

Statistics screen for possible line

 

detected on the network

 

impairments.

 

interface at Port n. The

2.

Set the unit to run at a lower DSL

 

condition is cleared when the

 

 

line rate.

 

error rate falls below the

 

 

 

 

 

threshold value currently

 

 

 

configured.

 

 

 

 

 

Fallback Rate,

The LTU, set to AutoRate

Reset AutoRate, or run at a fixed

Pt n

enable, synchronized at a

rate.

 

lower rate when the line was

 

 

 

restored after an LOS.

 

 

 

 

 

IP Mismatch, Pt n

The NTU and the LTU are

In a DSLAM-to-DSLAM

 

operating in different NMS

configuration, use the same

 

management modes: one is

software in the management cards

 

in IP Conservative mode and

of both DSLAMs.

 

one is not.

 

 

 

 

 

 

8700-A2-GB20-00

April 2000

7-3

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Paradyne 8777, 8747, 8779, Hotwire M/SDSL and HDSL2 Termination Units manual Health and Status Messages, Yyyyyyyy