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Paradyne Hotwire M/SDSL and HDSL2 Termination Units, 8747, 8777 Monitoring and Troubleshooting

Models: Hotwire M/SDSL and HDSL2 Termination Units 8777 8747 8779

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Monitoring and Troubleshooting

7

What to Monitor

This chapter presents information on how to diagnose problems, monitor unit status, and assess performance by using the:

HSystem and Test Status screen

—Highest priority Health and Status message on the last line of all screens

—Self-test results messages

—Test status messages

HDevice Messages displayed at the bottom of any ATI screen

HNetwork Error Statistics screen

HNetwork Performance Statistics screen

HDSX-1or G.703 Statistics screen

HDisplay LEDs screen or LEDs on the unit’s front panel

HTroubleshooting table

8700-A2-GB20-00

April 2000

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Paradyne Hotwire M/SDSL and HDSL2 Termination Units, 8747, 8777, 8779 manual Monitoring and Troubleshooting, What to Monitor

Contents

Termination Units Copyright E 2000 Paradyne Corporation All rights reserved Contents Initial Startup and Configuration Transferring Code and Configurations Using Tftp Configuration Options Glossary Index Contents Document Summary About This GuideDocument Purpose and Intended Audience Product-Related Documents Sdsl and HDSL2 Overview About the Hotwire 8747, 8777, Termination UnitsModel Has eight Eight Hotwire 87xx Termination Unit FeaturesCO Site Network ConfigurationCustomer Premises CP Snmp Trap Support Snmp Management CapabilitiesManagement Information Base MIB Support Management Serial Port Settings Using the Asynchronous Terminal InterfaceUser Interface Access Initiating an ATI Session Logging In to the Hotwire DslamLogin Main Menu SelectScreen AreaMain Status Test Configuration Control Keys Screen Work AreasInput FieldsPress Navigating the ScreensKeyboard Keys For the screen function Select Press Enter to Screen Function KeysExample Switching Between Screen Work AreasExiting From the Dslam Session Ending an ATI SessionUsing the Asynchronous Terminal Interface Overview Initial Startup and ConfigurationIdentity Entering Identity InformationMain Menu → Control → Change Configuration Option Area Description Configuring the UnitConfiguration Options If you select Then Accessing and Displaying Configuration OptionsMain Menu → Configuration Load Configuration From Load Configuration fromConfiguration EDIT/DISPLAY Configuration Edit/DisplaySelect To Access To Configure Save Configuration Saving Configuration OptionsSelect Configuration → DSL Cards → Reset Slot Restoring Access to the User InterfaceResetting the Device Disabling AutoRate Resetting AutoRateMain Menu → Configuration → Main Menu → Control → Reset AutoRateCross-Connecting Ports Determining the Configuration Mode Setting the Cross-Connect ModesCROSS-CONNECT Mode TS01 Assigning Time SlotsAssign Time Slots Following example shows the configuration for DSX-1 PortCROSS-CONNECT Mode Selecting an IP Addressing Scheme Configurations Not Running IP Conservative SoftwareAll Configurations IP AddressingPeer IP Address Assignments IP Addressing ExampleSecurity ATI Access Levels Login Entry Creating a LoginAdminister Logins On the Login Entry screen, for Enter Deleting a LoginMain Menu → Configuration → Management → Security Menu Controlling Snmp AccessAssigning Snmp Community Names and Access Types Security What to Monitor Monitoring and TroubleshootingHealth and Status SELF-TEST Results Test Status Viewing System and Test StatusYyyyyyyy Health and Status MessagesMonitoring and Troubleshooting NTU/LTU Self-Test Results Messages Call your serviceRe presentative for assistance Test Status MessagesTest Status Messages Meaning Device Messages 1 What Message Indicates What To Do Device MessagesDevice Messages 2 What Message Indicates What To Do Network Error Statistics Viewing Network Error StatisticsMain Menu → Status → Performance → Network Error Statistics Network Performance Statistics Viewing Network Performance StatisticsThis Field Contains This Field Contains Performance Statistics Viewing DSX-1 Performance StatisticsThis Field Contains Main Menu → Status → Performance → Statistics Viewing G.703 Performance StatisticsThis Field Contains DSL Loop Viewing LED StatusSystem System Display LEDs Screen Type Label Value is IndicatingLED is Indicating Front Panel LEDsChanging the Meaning of the Ports LEDs Troubleshooting 1 Symptom Possible Cause Solutions TroubleshootingConfiguration Options , for Troubleshooting 2 Symptom Possible Cause SolutionsTest TestingAccessing the Test Menu Main Menu →Network & G.703 Tests Running Network TestsNetwork & DSX-1 Tests 8700-A2-GB20-00 April Network Line Loopback Repeater Loopback DTE Loopback Remote Send Line Loopback Send and Monitor Device Tests Device TestsLamp Test Main Menu → Test → Device TestsEnding an Active Test Telco-Initiated Line Loopback Telco-Initiated TestsTelco-Initiated Remote Line Loopback Telco-Initiated Payload LoopbackMain Menu → Control → Download Code Transferring Code Configurations Using TftpDownload Code Applying the Download DSL1 Configuration LoaderMain Menu → Configuration → Configuration Loader Configuration LoaderCompleted successfully Configuration Options in , Initial Startup and Configuration Configuration OptionsPort Status Main Menu → Configuration → Current Configuration → NetworkNetwork Interface Options Menu Table A-1. Network Interface Options 1Table A-1. Network Interface Options 2 Circuit Identifier Table A-1. Network Interface Options 3Transmit Attenuation DS0 Cross Connect Line Framing Model 8777, LTU onlyMaximum Line Payload Time Rate Kbps Slots DSLLine Coding Format Main Menu → Configuration → Load Configuration From → DSXDSX-1 Interface Options Table A-4. DSX-1 Interface Options 1Primary Clock Source Table A-4. DSX-1 Interface Options 2Line Framing Framing Main Menu → Configuration → Load Configuration From → GInterface Options Table A-5. G.703 Interface Options 1Line Coding Table A-5. G.703 Interface Options 2From Port n Main Menu → Configuration → Load Configuration From → CopyCopy Ports Options Table A-6. Copy Ports OptionsTable A-7. System Options 1 Main Menu → Configuration → Load Configuration From →System Options Line Termination Table A-7. System Options 2Telco Initiated Loopback Remote Telco Line LoopbackSystem Clock System ClockFigure A-1. System Timing Figure A-2. System Clock Configuration Examples Secondary System Clock Reference Table A-8. System Clock OptionsPrimary System Clock Reference Cross-Connect Main Menu → Configuration → Load Configuration From → CrossCROSS-CONNECT Configuration Set Cross-Connect Mode Table A-9. Cross-Connect Mode Options Following screen is displayed for a DSX-1 port Assign Time SlotsAssign Time Slots DSL TS01 01 dTable A-10. Assign Time Slots Options 1 8700-A2-GB20-00 April Telnet Session Options Management and Communication Options MenuTelnet Session Options Table A-11. Telnet Session Options General Snmp Management Options General Snmp Management OptionsSnmp Management Name 1 AccessName 2 Access Table A-12. General Snmp Management OptionsNMS Snmp NMS Security OptionsSnmp NMS Security Options NMS IP Validation Access TypeTable A-13. Snmp NMS Security Options Snmp Traps Options Snmp Traps OptionsSnmp Traps Table A-14. Snmp Traps Options 1Link Traps Interfaces Link Traps Possible Settings Disable, Up, Down, BothTable A-14. Snmp Traps Options 2 Enterprise Specific TrapsIfIndex Standards Compliance for Snmp TrapsSnmp Traps IfIndexSnmp Trap Description Possible Cause AuthenticationFailureWarmStart LinkUp/Down variable bindings LinkUp and linkDownLinkUp/Down variable bindings Enterprise-Specific Traps Snmp Trap Description Possible Cause Page Standards Compliance for Snmp Traps Connector Pin Assignments Connector Pin Assignments Port Connector Pins Tip, Ring Table C-2. Rear Connector PinoutsConnector Pin Assignments Specifications Criteria Technical SpecificationsTechnical Specifications Cross-Connection Worksheets Using the WorksheetsPort Connection Diagram Time Slot Assignments DSX-1 Port DSX-1 Time Slot AssignmentsTime Slot Assignments DSX-1 Port Time Slot Assignments DSX-1 Port Time Slot Assignments DSX-1 Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port TS24 TS25 TS26 TS27 TS28 TS29 TS30 TS31 Time Slot AssignmentsTime Slot Assignments G.703 Port TS01 TS02 TS03 TS04 TS05 TS06 TS07 TS08Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments G.703 Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port Time Slot Assignments DSL Port COM port Glossary511 Bridged tapEthernet EIA-530-AFrame relay Factory defaultsFrame FramerRouter ResetLoopback ReceiverTransmitter Yellow AlarmTelnet TransceiverGL-6 IN-1 IndexIN-2 IN-3 IN-4 IN-5