Chapter 5 Troubleshooting Common Situations

Table 13. LCD Message Troubleshooting

 

Can

 

 

Displayed Message

User

Explanation

Solution

 

Correct?

 

 

 

 

 

 

BUFFER OVERFLOW

Yes

Host sent data after the

Check your serial host interface

 

 

printer buffer was full.

parameter settings; if

 

 

(serial interface)

necessary, change them so

 

 

 

they match the settings of the

 

 

 

attached host.

 

 

 

 

BUFFER OVERRUN

Yes

Receive overrun. (serial

Check your serial host interface

 

 

interface)

parameter settings; if

 

 

 

necessary, change them so

 

 

 

they match the settings of the

 

 

 

attached host.

 

 

 

 

CONFIG DOES NOT

Yes

Attempt was made to

Enter the Save Config.

EXIST/SAVE FIRST

 

Load, Print, Delete or use

sub-menu of the CONFIG.

 

 

a configuration as the

CONTROL menu and save the

 

 

Power-Up Config. when

desired configuration using

 

 

the configuration was

configurations 1-8 or a named

 

 

never saved.

config.

 

 

 

 

CUTTER FAULT

Yes

1. Cutter option was not

1. Clear obstruction from cutter

Check Cutter

 

able to complete a full

assembly.

 

 

cut cycle due to a jam.

2. Wait a few minutes for cutter

 

 

 

 

 

2. Cutter PCBA detected

circuit breaker to

 

 

current overload and

automatically reset.

 

 

opened circuit breaker

 

 

 

on cutter PCBA.

Press CLEAR to clear the

 

 

 

fault message and resume

 

 

 

printing.

 

 

 

 

EC SOFTWARE FAIL*

Yes

Engine control software

Cycle power to the printer.

See Manual

 

failure.

 

 

 

 

If problem persists, contact your

 

 

 

authorized service

 

 

 

representative.

 

 

 

 

FILE EXISTS

Yes

Attempt was made to

Enter the File System sub-menu

Enable Overwrite

 

save a file using an

of the MAINT/MISC menu and

 

 

existing stored file name.

enable the Overwrite Files

 

 

 

feature to overwrite the existing

 

 

 

file.

 

 

 

 

FILE SYSTEM FULL

Yes

Insufficient Flash memory

Enter the File System sub-menu

Delete Files

 

available to store file.

of the MAINT/MISC menu. Use

 

 

 

Delete to delete unwanted files.

 

 

 

 

FILE SYSTEM FULL

Yes

Insufficient Flash memory

Enter the File System sub-menu

Optimize & Reboot

 

available to store file.

of the MAINT/MISC menu and

 

 

 

use Optimize & Reboot feature.

 

 

 

 

196

Page 196
Image 196
Printronix T4204 manual Buffer Overflow, Buffer Overrun, Config does not, EXIST/SAVE First, Cutter Fault, EC Software Fail