Printronix T4204 Other Printer Problems

Other Printer Problems

191

Other Printer Problems

• Smears or voids in printed image

Possible causes include:

•Dirty printhead. Clean the printhead, as described in the previous

section.

•Printhead temperature is too high. Use software control to adjust the

heat setting or change the Print Intensity value through the PRINTER

CONTROL menu. This function is accessed through the secondary

control panel. (See Chapter 3, “Configuring The Printer,” for complete

instructions.)

•Incorrect ribbon/media combination is being used. Be sure to use the

correct ribbon type. The use of genuine Printronix Supplies is hi ghly

recommended to ensure the best possible print quality.

•The ribbon has a crease or fold across the surface. Smooth out the

ribbon to remove the crease. Perform the Ribbon Wrinkle adjustm ent

procedure in the

T4204 Maintenance Manual

. Reduce the Print

Speed setting using the PRINTER CONTROL menu. You can access

the menu through the secondary control panel. (See Chapter 3,

“Configuring The Printer,” for complete instructions.)

• Advances several labels when FEED button is pressed

Possible causes include:

•Labels were loaded incorrectly. Refer to the loading instructions on

the inside cover of the printer, or see “Loading Roll Media” on page

29.

•The PRINTER CONTROL menu Page Length value is set greater

than the actual length of the Transmissive or Reflective media

currently installed.

•The media sensor is not horizontally positioned directly under the

Transmissive notch or hole, or if Reflective media is installed, the

media sensor is not positioned under the black stripe.

•The Run Calibrate procedure was never performed.

•The media sensor is out of adjustment or defective. Call your

authorized Printronix service representative.

Contents

Main Page Software License Agreement Definitions. License. Limited Software Product Warranty Remedy Disclaimer of Warranties and Limitation of Remedies Termination of License Agreement U.S. Government Restricted Rights Communication Notices Page Trademark Acknowledgements IMPORTANT WARRANTY INFORMATION PRINTER WARRANTY THERMAL PRINTHEAD SUPPLIES ON-SITE MAINTENANCE SERVICE Table of Contents 1 Introduction........ ................................................ 13 2 Operation.............. .............................................. 25 3 Configuring The Printer .. .................................... 51 Page Page Page 1 Printronix ThermaLine Help Desk Warnings And Special Information Conventions The T4204 Label Printer Features Thermal Printer Technology The Printing Process transfer thermal Media Selection Ribbons Emulations Hardware Options Chapter 1 Bar Code Verification Unpacking The Printer Page Check List Printer Installation $ $ Page Chapter 1 2 Controls & Indicators Chapter 2 The POWER Switch Powering On The Printer Operating Modes Primary Control Panel Keys Secondary Control Panel Keys Loading Media Loading Roll Media Page Page Page Page Chapter 2 Loading Fanfold Media Page Page Page Chapter 2 Loading Ribbon Page Chapter 2 Label Rewinding Page Page Chapter 2 Label Peel Off Page Chapter 2 Label Variations And The Label Sensor Sensor Assembly Horizontal Adjustment Chapter 2 Calibrating The Transmissive And Reflective Sensors Run Calibrate Procedure Chapter 2 Cleaning The Printhead 3 Overview Menu Navigation Page Using The Secondary Control Panel Moving Within The Configuration Menu 54 Figure 2. Configuration Main Menu Selecting A Menu Option Changing Printer Settings Saving A Configuration X Modifying A Saved Configuration X Printing A Configuration Page Page Page Page Menu Options CONFIG. CONTROL Menu Load Config. Save Config. Print Config. Delete Config. not Power-Up Config. Protect Configs. Active IGP EMUL Menu Programmers Reference Manual ). Emulation Menu MAINT / MISC Menu 69 MAINT / MISC Menu Alarm Power-Up State Hex Dump Mode PTX SETUP Option Display Language Downloaded Fonts File System Cancel Key Auto Locking Set Lock Key Auto Label Map Auto Map Select Examples Example 1: Simple Case Example 2: Uneven Number Case Auto Label Width Num Auto Labels Auto Label Width Num Auto Labels Example 3: Blank Label Case Compatibility Power Saver Time HOST INTERFACE Menu 77 HOST INTERFACE Menu (see page 88) (see page 89) (Available with CT Option) (Available with CT Option) (see page 80) (see page 82) Auto Switching Port Type Trickle Time Page Centronics (Parallel) Page 82 Serial Interface Type This parameter allows you to select either the RS-232 or RS-422 serial port interface. Data Protocol n Baud Rate Word Length Stop Bits Parity Page Page Printer Status IEEE 1284 Parallel (Bidirectional) Prime Signal TOF Action Buffer Size In K Ethernet Buffer Size In K ETHERNET PARAMETERS Menu PrintNet Users Manual Printer Manager Printer Control Menu 91 Printer Control Menu Page Width Page Length Physical Print Speed Print Intensity Print Mode Media Sensor Media Handling Paper Feed Shift Hor Image Shift Ver Image Shift Calibrate Tear-Strip Time Clip Page Error Recovery Font Memory Menu 97 Font Memory Menu Font Memory Activating Font Memory Options Max Char Memory Max Cache Memory Max Cache Size Max Cached Char Max Fonts Loaded Font Weight Installed Fonts DIAGNOSTICS Menu Printer Tests Maintenance Manual System Memory Print Statistics IGP/PGL Emulation IGP/PGL Features Configuring The Emulation With The Control Panel IGP/PGL Programmers Reference Manual. 104 IGP/PGL Submenu (see page 108) (see page 111) IGP/PGL Define CR Code (Carriage Return) Define LF Code (Line Feed) Autowrap Select SFCC PI Slew Range Page Skip Command Prefix Power On IGP/PGL Extended Execute Copy Barcode Options IGP/PGL Programmers Reference Manual AI 00 Spaces Select SO Char. Host Form Length PGL Normal Do FF at TOF IGP 100 Compatibility Ignore Character Ignore Mode Select Character IGP/PGL Character Set Menu IGP/VGL Emulation IGP/VGL Features Configuring The VGL With The Control Panel IGP/VGL Programmers Reference Manual 114 IGP/VGL Submenu (see page 116) SFCC & Pwrup This option has several suboptions which define the SFCC and power-up configuration used with VGL. SFCC Page Format Graphics Options Slash 0 Ignore Dots Append Rotated Trunca te A lpha True Vert 1/10 Absorb after ^PY UPC Descenders Rot. Char Size Ignore Spaces Width Limit Absorb After ^PN Error Handling Error Msgs Error Markers Offpage Errors Ignore Chars Ignore Ch#1 Ignore Ch#2 Data Bit 8 Resolution Font Options PI Control Page IGP/VGL Submenu 123 IGP/VGL Character Set Menu LinePrinter Plus Emulation (see page 130) LinePrinter Plus Submenus 125 LinePrinter Plus Submenus (see page 132) (see page 136) (see page 139) (see page 142) (see page 145) Printer Protocol LinePrinter Plus Programmers Reference Manual Orientation CPI/LPI Select Font Attributes Typefaces Page Text Position Plot Attributes 130 Page Format bottom of the page and incrementing from the bottom up. Margins - Logical Form edge of the page, and column numbering increments from left to right. edge of the page, and column numbering increments from right to left. Page LinePrinter Plus P-Series Emulation Control Code 08 Overstrike Select SFCC EVFU Select SFCC d Command PSeries Dbl High FF Valid at TOF LinePrinter Plus P-Series Emulation 135 P-Series Character Set Menu OCR-A OCR-B (from page 132) IBM PC* Multinational ECMA Latin 1 DEC LinePrinter Plus P-Series XQ Emulation Compressed Print Elong/Alt. Font Gothic Typeface EVFU Select Upper Case Select Page LinePrinter Plus Serial Matrix Emulation Overstrike Printer Select Alternate Set 80-9F SFCC d Command LinePrinter Plus Serial Matrix Emulation Serial Matrix Character Set Menu OCR-A OCR-B (from page 139) Multinational ECMA Latin 1 DEC IBM PC* LinePrinter Plus Proprinter XL Emulation FF Valid At TOF Character Sets Reference Manual 20 CPI Condensed Proprinter XL Character Set Menu (from page 142) Code Page 437* Code Page 850 OCR-A OCR-B LinePrinter Plus Epson FX Emulation Printer Select 20 CPI Condensed LinePrinter Plus Epson FX Character Set Menu 147 LinePrinter Plus Epson FX Character Set Menu IBM PC (from page 145) Epson Set* OCR-A OCR-B Code Page 850 Coax/Twinax Emulation Standard C/T Interface Coax/Twinax Programmers Reference Simple Protocol Converter Coax/Twinax Programmers Reference 150 Coax Emulation Menu (see page 151) Coax Emulation Menu 151 Char Set Select Specifies the print language used by the printer. Character sets are shown in detail in the Coax/Twinax Programmers Reference Manual . Active Char Set PA2 Buffer Reprint Device ID SCS Buffer Control Cancel IGP/DCU PTX Transparent Control Change Case Set Text Orientation Image Buf Size Intervention Req Compatibility Options CR at MPP+1 NL at MPP+1 Page Translate Table Host Override Format Control Max. Print Width 158 Twinax Emulation Menu Twinax Emulation Menu 159 Char Set Select After the emulation has been changed, a POR status is sent to the h ost. Specifies the print language used by the printer. Character sets are shown in detail in the . Active Char Set Device Address 5225 World Trade Cancel IGP/DCU PTX Transparent Graphic Chek Err Graphic Chek Code LAC Option LAC Approx. Set Text Orientn Host Override Format Control Max. Print Width SPC Coax Params SPC Type Logical Buff Size Image Buff Size Intervention Req Translation Tbl Coax/Twinax Programmers Reference Manual PA1 PA2 Buffer Reprint SPC Twx Params Device Address SPC Type Loading Flash Memory all Downloading Software To Flash Memory PrintNet Users Manual FILENAME.ZIP FILENAME.EXE your selection Downloading Optional Font Files To Flash Memory Programmers Reference Manuals copy FILENAME2. XXXXXXXX XXXX Page Page 4 Overview Chapter 4 Centronics Parallel Interface Centronics Parallel Interface Signals IEEE 1284 Parallel Interface Compatibility Mode Nibble Mode Byte Mode Signals Page Terminating Resistor Configurations Removal And Installation Maintenance Manual. RS-232 And RS-422 Serial Interfaces RS-232 Chapter 4 RS-422 5 Troubleshooting Printer Self-Test Printing Test Labels Troubleshooting Common Situations Improving Processing Time Data Exchange Handshaking Hardware Handshaking Interfacing Controlling Print Quality Other Printer Problems Page Page Printer Alarms Fault Messages Operator-Correctable Fault Messages Maintenance Manual . Fault Messages Requiring Field Service Attention Page Page Page Page Page A Printing Appendix A 203 Label/Tag Media Specifications Front of Printer Direction of Media Motion Front of Printer Appendix A Lists Of Approved Media Indicators And Switches Host Interfacing Electrical: Memory: Environmental: Physical: Options: Page B Hardware Options Media Cutter Label And Tag Catcher Tray Interface Options Supplies And Accessories Genuine Printronix Thermal Transfer Ribbons Printronix Economy Wax Ribbon 5200 Printronix Prime Wax Ribbon 5400 Printronix Premium Resin Ribbon 5600 Genuine Printronix Media Genuine Printronix Media 211 Applications Appendix B Accessories C Appendix C not D Appendix D Page Page EGlossary Page Page E Glossary Index Numerics D E See F G H K N Q R S U Page Page Visit our website at: www.printronix.com 750514-001E