Other Printer Problems
Other Printer Problems
•Smears or voids in printed image
Possible causes include:
•Dirty printhead. Clean the printhead, as described in the previous section.
•Printhead temperature is too high. Use software control to adjust the heat setting or change the Print Intensity value through the PRINTER CONTROL menu. This function is accessed through the secondary control panel. (See Chapter 3, “Configuring The Printer,” for complete instructions.)
•Incorrect ribbon/media combination is being used. Be sure to use the correct ribbon type. The use of genuine Printronix Supplies is highly recommended to ensure the best possible print quality.
•The ribbon has a crease or fold across the surface. Smooth out the ribbon to remove the crease. Perform the Ribbon Wrinkle adjustment procedure in the T4204 Maintenance Manual. Reduce the Print Speed setting using the PRINTER CONTROL menu. You can access the menu through the secondary control panel. (See Chapter 3, “Configuring The Printer,” for complete instructions.)
•Advances several labels when FEED button is pressed
Possible causes include:
•Labels were loaded incorrectly. Refer to the loading instructions on the inside cover of the printer, or see “Loading Roll Media” on page 29.
•The PRINTER CONTROL menu Page Length value is set greater than the actual length of the Transmissive or Reflective media currently installed.
•The media sensor is not horizontally positioned directly under the Transmissive notch or hole, or if Reflective media is installed, the media sensor is not positioned under the black stripe.
•The Run Calibrate procedure was never performed.
•The media sensor is out of adjustment or defective. Call your authorized Printronix service representative.
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