Chapter 5 Troubleshooting Common Situations
Table 13. LCD Message Troubleshooting (continued)
| Can |
|
|
Displayed Message | User | Explanation | Solution |
| Correct? |
|
|
|
|
|
|
RIBBON FAULT | Yes | Ribbon not detected by | 1. Install new ribbon. |
Check Ribbon |
| ribbon sensor. | 2. |
|
|
| |
|
| 1. Ribbon is not installed | Ribbon |
|
| or has run out. | 3. Check the ribbon installation |
|
|
| |
|
| 2. A break in the ribbon | procedures on page 38. |
|
| has occurred. |
|
|
| 3. Ribbon is not routed or |
|
|
| installed in the ribbon |
|
|
| path correctly. |
|
|
|
|
|
SOFTWARE ERROR* | Yes | 1. Application software | 1. Recycle printer power. If |
Recycle Power |
| tried to perform an | possible, print a job that has |
|
| illegal printer function. | previously worked. |
|
| 2. There are damaged | 2. If problem persists, contact |
|
| logic circuits on the | your authorized service |
|
| Controller PCBA. | representative. |
|
|
|
|
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