Promise Technology M200f, M500i, M500f, M300p, M500p, M300i, M300f Troubleshooting, VTrak is Beeping

Chapter 8: Troubleshooting

•VTrak is Beeping (below)

•LEDs Display Amber or Red (page 262)

•CLU Reports a Problem (page 268)

•WebPAM PROe Reports a Problem (page 269)

•LEDs Display Amber or Red (page 262)

•Event Notification Response (page 271)

•Critical & Offline Disk Arrays (page 286)

•Enclosure Problems (page 289)

•Connection Problems (page 292)

•Unsaved Data in the Controller Cache (page 295)

This Chapter covers troubleshooting procedures for VTrak.

VTrak is Beeping

VTrak’s alarm has five different patterns, as shown below.

1

.25s

.25s

.25s

1x

2

.25s

.75s

.25s

.75s

.25s

2.5s

3

.25s

.5s

.25s

6s

4

.25s

.25s

.25s

.5s

.25s

.75s

.25s

1s

.25s

1.25s

.25s

3s

5

8s

2x

When you first power-up the VTrak, it beeps twice to show normal operation.

The audible alarm sounds at other times to inform you that the VTrak needs attention. But the alarm does not specify the condition. When the alarm sounds, do the following:

•Check the front and back of VTrak for red or amber LEDs, as described above.

•If email notification is enabled, check for new messages.

•Check for yellow !s red Xs in Tree View (see page 269).

When a continuous tone sounds, there are multiple alarm patterns sounding at the same time.

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