Manuals / Promise Technology / Computer Equipment / Network Card

Promise Technology M300p, M500i, M500f United States, Europe, Africa, Middle East, Germany, Italy

Models: M500i M200f M300f M200p M500p M300p M200i M500f M300i

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VTrak M-Class Product Manual

United States

	E-mail Support	support@promise.com

	Fax Support	(408) 228-1097 Attn: Technical Support

	Phone Support	(408) 228-1400 option 4

	If you wish to write us for	Promise Technology, Inc.
	support:	580 Cottonwood Drive
		Milpitas, CA 95035, USA
	Europe, Africa, Middle East

	E-mail Support	support@promise-emea.com

	Fax Support	+31 (0) 40 256 9463 Attn: Technical Support

	Phone Support	+31 (0) 40 235 2600

	If you wish to write us for	Promise Technology Europe B.V.
	support:	Science Park Eindhoven 5542
		5692 EL Son, The Netherlands
	Germany

	E-mail Support	support-de@promise-emea.com

	Fax Technical Support	+49 (0) 2 31 56 76 48 - 29
		Attn: Technical Support

	Phone Technical Support	+49 (0) 2 31 56 76 48 - 10

	If you wish to write us for	Promise Technology Germany
	support:	Europaplatz 9
		44269 Dortmund, Germany
	Italy

	E-mail Support	support-it@promise-emea.com

	Fax Support	0039 06 367 12400 Attn: Technical Support

	Phone Support	0039 06 367 12626

	If you wish to write us for	Promise Technology Italy
	support:	Piazza del Popolo 18
		00187 Roma, Italia

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Promise Technology M300p, M500i, M500f, M500p, M300i, M300f, M200i United States, Europe, Africa, Middle East, Germany, Italy

Contents

Vtrak Copyright TrademarksImportant data protection information RecommendationsContents Setup Management with WebPAM PRO Management with the CLU Technology Background Troubleshooting SupportAppendix a Useful Information IndexIntroduction About This ManualOverview VTrak M500f/i/p front viewArchitectural Description VTrak M500f Rear View M500i/p have different controllersFeatures and Benefits Feature BenefitAllows you to manage the RAID subsystem Specifications M500f/i/pNovell Netware M300f/i/p, M200f/i/p FCC Statement VTrak M-Class Product Manual Installation Unpack the VTrakMount VTrak M500f/i/p in a Rack Rackmounted VTrak M500f/i/pInstallation Mount VTrak M300f/i/p or M200f/i/p in a Rack Rackmounted VTrak M300f/i/p M200f/i/p is similarInstallation Install Disk Drives DrivesM500f/i/p drive carrier mounting holes Drive Numbering Sata Disk Drives mount at the front of the carrierVTrak disk drives are numbered left to right Set Up Network Cable Connections Fibre Channel Storage Area NetworkFibre Channel Direct Attached Storage VTrak M500f DAS connections M300f and M200f are similarISCSI Storage Area Network VTrak M300i and M200i SAN connections M500i is similarISCSI Direct Attached Storage VTrak M300i and M200i DAS connections M500i is similarScsi Direct Attached Storage Scsi HBASet Up Serial Cable Connections Serial connectors for VTrak M500f left and M300i rightConnect the Power SCSI-1 SCSI-2VTrak M500f/i/p drive carrier LEDs VTrak M-Class Product Manual Setup VTrak Setup with CLI or CLUCLI iSCSI Models M500i, M300i, M200i Administrator@cli net -a mod -t mgmt -s dhcp=enableCLI Fibre Channel and Scsi Models M500f/p, M300f/p, M200f/p Administrator@cli net -a mod -t iSCSI -p 1 -s dhcp=enable ISCSI 0.0CLU Fibre Channel and Scsi Models M500f/p, M300f/p, M200f/p System Date and TimeManagement Port CLU iSCSI Models M500i, M300i, M200i Exit the CLUSystem Date and Time VTrak M-Class Product Manual ISCSI Ports Exit the CLU Install iSCSI Initiator on the Host PC Software-based iSCSI InitiatorVTrak M-Class Product Manual VTrak Setup with WebPAM PROe Log-in to WebPAM PROeRegular Connection Secure ConnectionVTrak M-Class Product Manual Setup Language Selection Create a Disk Array AutomaticExpress Setup Advanced Setup VTrak M-Class Product Manual Setup VTrak M-Class Product Manual Setup Additional Logical Drives Log-out of WebPAM PROeInternet Connection using WebPAM PROe VTrak M-Class Product Manual VTrak Status Indicators Management with WebPAM PROeVTrak M300f/i/p and M200f/i/p front panel LED display Drive Status Indicators State LEDs Dark Steady Flashing Amber Red GreenSteady Flashing Amber Red Green Audible AlarmLEDs State Https//192.168.10.148 Log-in/Log-outHttp//192.168.10.148 VTrak M-Class Product Manual WebPAM PROe Opening Screen Graphic User Interface Header FunctionLanguage Selection ViewStorage Network Contact UsTree View Event Frame SubsystemsManagement Window Subsystem Information Subsystem SettingsSubsystem Subsystem Events View EventsClear Events Save EventsStart Background Function Change Background SettingsBackground Activities Schedule an Activity SchedulerView Scheduled Activities Delete an Activity Lock View Lock StatusSet Lock Renew LockRelease Lock Administrative ToolsUser Management User Information User Settings AdministratorUser Settings User User Event Subscription List of User Notification Events SmartCreate a User User Password AdministratorUser Password Users Delete a User List of User PrivilegesNetwork Management User SessionsISCSI Data Ports Fibre Channel Management Fibre Channel NodeFibre Channel Port Settings Fibre Channel PortFibre Channel Statistics Fibre Channel SFP Fibre Channel Logged-in Devices Fibre Channel InitiatorsISCSI Management ISCSI NodeISCSI Ports ISCSI Port Statistics ISCSI Sessions ISCSI iSNS Click the iSNS Port 1 or iSNS Port 2 linkView CHAPs ISCSI SLPISCSI Chap Delete a Chap Add a ChapEdit a Chap Scsi Channel Settings Scsi ManagementISCSI Ping Scsi Channel InformationScsi Target Information Storage Services InitiatorsAdd an Initiator Delete an InitiatorEnable LUN Masking LUN Map Fibre Channel and iSCSIView LUN Map Edit a LUN MapLUN Map Scsi LUN Mapping ParametersSoftware Management Manual Start, Restart, Stop Change Email SettingSend a Test Message Click on the Web Server Setting link Web ServerChange Start Setting TelnetSnmp 105 CIM Service Settings CIMNetsend Add Recipients Delete RecipientsExport ImportFirmware Update Restore Factory DefaultsShutdown Clear StatisticsShutdown and Restart Monitor the Restart Monitor the ShutdownRestart the Subsystem Controllers Controller Controller Information115 Clear Statistics Controller SettingsController Statistics Enclosures Identify Enclosure VTrak M500f is show above, The M500i/p are similarEnclosure Information Enclosure SettingsEnclosure Battery FRU VPDSilence Buzzer Battery ReconditionBuzzer Identify a Physical Drive Change Buzzer SettingsPhysical Drives Physical Drives Settings Advanced Physical Drive Information Physical DrivePhysical Drive Information Physical Drive Statistics Identify a Physical DrivePhysical Drive Settings Clear Physical Drive ConditionsForce a Physical Drive Offline/Online Disk Arrays Physical Drive Media PatrolCreate a Disk Array Automatic Create a Disk Array Express130 Logical Drive Creation Create a Disk Array AdvancedDisk Array Creation Delete a Disk Array SummaryDisk Array Disk Array InformationDisk Array Status Physical Drives in the Disk ArrayLogical Drives in the Disk Array Disk Array Settings Create a Logical Drive136 Delete a Logical Drive Disk Array MigrationDisk Array Rebuild Disk Array Background Activity Manual RebuildTransition View Progress of Background FunctionLogical Drives TransportLogical Drive Status Logical Drive Logical Drive InformationLogical Drive Settings Logical Drive Statistics in alphabetical orderLogical Drive Background Activity Logical Drive InitializationLogical Drive Redundancy Check Logical Drive SynchronizationLogical Drive PDM Logical Drive Check TableLogical Drive LUN Settings iSCSI and Fibre Channel Logical Drive LUN Settings Scsi Spare Drives Create Spare Drive Delete Spare Drive Spare Check All Spare DrivesLocate a Spare Drive Spare DriveSpare Drive Information Spare Drive Settings Logical Drive Summary Spare Check Individual Spare DriveVTrak M-Class Product Manual 156 Management with the CLU 158 Management with the CLU 160 CLU Connection Serial ConnectionTelnet Connection Telnet 192.168.1.56162 Exit the CLU CLU Function Map 165 166 167 168 169 170 171 172 Quick Setup Subsystem ManagementAlias Media PatrolController Management Controller SettingsSystem Date and Time Alias Physical Drive CoercionPower Supply Units Enclosure ManagementEnclosure Status Enclosure ManagementEnclosure Settings Temperature SensorsVoltage Sensors Polling IntervalTemperature Thresholds BatteriesLocate Enclosure Global Physical Drive SettingsPhysical Drive Management Individual Physical Drive Settings Command QueuingAdvanced Information Physical Drive StatisticsForce Physical Drive Offline/Online Locate Physical DriveDisk Array Management Highlight Save Settings and Continue and press Enter Delete a Disk Array Disk Array Settings and Functions Disk Array InformationMedia Patrol RebuildMigration Predictive Data MigrationAccept Incomplete Array Locate Disk ArrayCreate a Logical Drive Logical Drive Management Delete a Logical DriveLogical Drive Settings and Functions Logical Drive InformationWrite Cache Policy Read Cache PolicyLocate Logical Drive Redundancy CheckManagement Port Settings ISCSI Port SettingsNetwork Management ManualFibre Channel Management NodePorts Logged-in DevicesPort Settings Port SFPFibre Channel Initiators Port StatisticsISCSI Management Sessions ISNSDelete a Chap PingAdd a Chap Channel Information Channel SettingsScsi Management Background Activity Target InformationBackground Activity Settings Background Activities ListNvram Events Event ViewerRuntime Events Create New Spare Drive Additional Info and ManagementSpare Drive Management LUN Mapping Fibre Channel and iSCSI Delete Spare DriveLUN Mapping Scsi Create New InitiatorDelete Initiator Map a LUN to an InitiatorCreate New User User Settings Privilege and Status PasswordUser Settings Display Name and Email Address Delete User Webserver 209 Snmp Trap Sinks Netsend Recipients Highlight Create New Message Recipient and press EnterFlash through Tftp Restart over Telnet Shutdown over TelnetShutdown over Serial Buzzer Restart over SerialMaintenance Mgmt Your PC Firmware Update WebPAM PROeTftp Server Restart VTrak Firmware Update CLU Replace Power Supply All Models Replace Cooling Unit Fan M500f/i/p Disconnect 223 224 225 Replace Cooling Unit Fan M300f/i/p and M200f/i/p Thumbscrew 228 229 Replace Cache Battery M500f/i/p Detach 232 Replace Cache Battery M300f/i/p and M200f/i/p 234 Replace SEP M500f/i/p Replace SEP M300f/i/p and M200f/i/p Replace RAID Controller All Models VTrak M-Class Product Manual 238 Technology Background Introduction to RAIDRAID 0 Stripe RAID 0 Striping interleaves data across multiple drivesRAID 1 Mirror Data Mirror Disk DrivesRAID 1E Enhanced Mirror RAID 5 Block and Parity Stripe RAID 5 Stripes all drives with data and parity informationRAID 10 Mirror + Stripe RAID 50 Striping of Distributed Parity RAID 50 AxlesPer Axle No. of Drives No. of Axles RAIDArray Choosing a RAID Level Advantages DisadvantagesRAID 1E 249 Stripe Size Sector SizeCache Policy Read Cache PolicyCache Line Size Capacity CoercionWrite Cache Policy Initialization Hot Spare DrivesPartition and Format the Logical Drive RAID Level MigrationFrom Increase Redundancy Capacity Add LoseRAID RAID 1/1E Create a New Logical Drive Ranges of Disk Array ExpansionCurrent LD Size Maximum LD Sector Size Expansion Size PDM Triggers Media PatrolPredictive Data Migration PDM Transition Example Automatic Transition Manual TransitionTroubleshooting VTrak is BeepingLEDs Display Amber or Red Front PanelFC/iSCSI Activity Scsi 1 or Drive Status Indicators Battery and fan LEDs VTrak M500f/i/p Back of EnclosureBattery and fan LEDs VTrak M300f/i/p and M200f/i/p Dark Green Amber RedVTrak iSCSI controller Green Amber FlashingCLU Reports a Problem DA2WebPAM PROe Reports a Problem 270 Event Action BatteryEvent Notification Response Blowers Cache ControllerDisk Array Drive Interface ControllerHost Interface Controller EnclosureEvent Log Host-interface controller is Logical Drive Fibre ChannelISCSI Media Patrol PDM Physical DiskPhysical disk negotiation PSU Fans RAID Level Migration Rebuild Redundancy CheckResource SEP Storage Enclosure ProcessorSpare Check Spare DrivesStripe Level Migration SynchronizationWatermark System VTrakTransition With a Hot Spare Drive When a Disk Drive FailsCritical & Offline Disk Arrays Without a Hot Spare Drive Rebuild OperationStatus Activity Enclosure Problems Overheating Power Supplies Termination Connection ProblemsScsi Connections ISCSI Connections Serial ConnectionsNetwork Connections Amber Green Flashing GreenUnsaved Data in the Controller Cache VTrak M-Class Product Manual 296 Frequently Asked Questions How can I tell when the VTrak has fully booted?Why does VTrak come with a Command Line Utility? What kind of disk drives can I use with VTrak?Are logical drives on VTrak limited to 2.199 terabytes? Technical Support Services Can VTrak run using just one power supply?Contact Technical Support How can I be sure everything is working OK on the VTrak?United States Europe, Africa, Middle EastGermany ItalyTaiwan ChinaLimited Warranty Disclaimer of other warrantiesReturning Product For Repair Your ResponsibilitiesOr retailer Serial Connector Pinout Pin SignalCompliance Statement Snmp MIB FilesLoad MIB Files Index CLU 32 Dead 135 Activity LED 26, 58, 158 Activity LED 26, 58, 158, 263 Chap 93 CLU 33 RAID 0 240 RAID 1 241, 247 Stale 135 193 Transition 140, 187