Chapter 8: Troubleshooting

Status LED

Dirty Cache LED

Figure 10.A VTrak iSCSI controller

Status LED

Dirty Cache LED

Figure 11. A VTrak SCSI controller

Under normal conditions, the Controller Status LED (marked with icon) is green and the Dirty Cache LED (marked with ) icon is dark.

LEDs

 

 

State

 

 

 

 

 

Dark

Green

Amber

Flashing

 

 

Amber

 

 

 

 

 

 

 

 

 

Status

no power

OK

Error

n/a

 

 

 

 

 

Dirty Cache

OK

n/a

Unsaved data

OK

in cache

 

 

 

 

 

 

 

 

 

“n/a” means this state does not apply to this LED.

 

 

 

 

 

 

If the Controller Status LED is amber, restart the VTrak. See “Restart the Subsystem” on page 112 or “Shutdown and Restart” on page 213.

If the Controller Status LED continues to display amber after startup, contact Promise Technical Support. See “Contact Technical Support” on page 299.

The Dirty Cache LED flashes during input/output operation. If the LED shines amber and the power is off, there is unsaved data in the cache. Do NOT remove the cooling unit (M300f/i/p, M200f/i/p) or the cooling unit with the battery (M500f/i/p) while this LED is on. See “Unsaved Data in the Controller Cache” on page 295 for more information.

267

Page 275
Image 275
Promise Technology M300f, M500i, M500f, M300p, M500p, M300i, M200i, M200p, M200f VTrak iSCSI controller, Green Amber Flashing