Chapter 8: Troubleshooting

 

 

 

 

 

 

 

 

 

 

Event

Action

 

 

 

 

 

 

Physical disk is marked

Disk drive removed from service due to errors. If

 

 

online

necessary, try to force the disk online. See page 127

 

 

 

or page 181.

 

 

 

 

 

 

Physical disk is marked

Disk drive failure. Replace the disk drive. See

 

 

as dead.

page 16.

 

 

 

 

 

 

Physical disk has been

Disk drive reset after error and should function

 

 

reset

normally.

 

 

 

 

 

 

Physical disk assigned as

Result of settings or user action. Normal.

 

 

global spare

 

 

 

 

 

 

 

Physical disk is no longer

Result of settings or user action. Normal.

 

 

assigned as global spare

 

 

 

 

 

 

 

Physical disk assigned as

Result of settings or user action. Normal.

 

 

dedicated spare

 

 

 

 

 

 

 

Physical disk is no longer

Result of settings or user action. Normal.

 

 

assigned as dedicated

 

 

 

spare

 

 

 

 

 

 

 

Physical disk has been

A disk drive has been inserted into the VTrak

 

 

inserted

subsystem.

 

 

 

 

 

 

Physical disk has been

A disk drive has been removed from the VTrak

 

 

removed

subsystem.

 

 

 

 

 

 

Bad sector is found on

Disk drive has a bad sector. The drive should remap

 

 

physical disk

around the bad sector. If this message appears

 

 

 

repeatedly, replace the disk drive.

 

 

 

 

 

 

Error is detected in remap

Disk drive has a bad remap sectors. If this message

 

 

sectors

appears repeatedly, replace the disk drive.

 

 

 

 

 

 

Command times out on

Disk drive not responding to commands. If this

 

 

physical drive

message appears repeatedly, replace the disk drive.

 

 

 

 

 

 

Physical disk negotiation

Disk drive had to reduce its data rate. If this message

 

 

speed is decreased.

appears repeatedly, replace the disk drive.

 

 

 

 

 

 

Previously configured disk

Disk drive may have failed or was removed from the

 

 

is no longer found

enclosure. Replace or reinstall the disk drive as

 

 

 

needed.

 

 

 

 

 

 

A physical disk has

Disk drive experienced an unknown error. If this

 

 

encountered an unknown

message appears repeatedly, replace the disk drive.

 

 

(non-ECC) media error.

 

 

 

 

 

 

279

Page 287
Image 287
Promise Technology M200f, M500i, M500f, M300p, M500p, M300i, M300f, M200i, M200p manual Physical disk negotiation