270 | Promise Technology M200f, M500i, M500f, M300p, M500p, M300i, M300f

VTrak M-Class Product Manual

•Keeps a record in the Event Log (above)

Auto Rebuild

Replacement Drive

Failed Disk Drive

Critical / Rebuilding Status

•Displays full information on the selected component in the Management Window (above)

Also see these troubleshooting topics:

•“Event Notification Response” on page 271

•“Critical & Offline Disk Arrays” on page 286

•“Frequently Asked Questions” on page 297

270

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Promise Technology M200f, M500i, M500f, M300p, M500p, M300i, M300f, M200i, M200p manual 270

Contents

Vtrak Important data protection information CopyrightTrademarks Recommendations Contents Setup Management with WebPAM PRO Management with the CLU Technology Background Appendix a Useful Information TroubleshootingSupport Index Introduction About This Manual Overview VTrak M500f/i/p front view Architectural Description VTrak M500f Rear View M500i/p have different controllers Features and Benefits Feature Benefit Allows you to manage the RAID subsystem Specifications M500f/i/p Novell Netware M300f/i/p, M200f/i/p FCC Statement VTrak M-Class Product Manual Installation Unpack the VTrak Mount VTrak M500f/i/p in a Rack Rackmounted VTrak M500f/i/p Installation Mount VTrak M300f/i/p or M200f/i/p in a Rack Rackmounted VTrak M300f/i/p M200f/i/p is similar Installation Install Disk Drives Drives M500f/i/p drive carrier mounting holes Drive Numbering Sata Disk Drives mount at the front of the carrier VTrak disk drives are numbered left to right Set Up Network Cable Connections Fibre Channel Storage Area Network Fibre Channel Direct Attached Storage VTrak M500f DAS connections M300f and M200f are similar ISCSI Storage Area Network VTrak M300i and M200i SAN connections M500i is similar ISCSI Direct Attached Storage VTrak M300i and M200i DAS connections M500i is similar Scsi Direct Attached Storage Scsi HBA Set Up Serial Cable Connections Serial connectors for VTrak M500f left and M300i right Connect the Power SCSI-1 SCSI-2 VTrak M500f/i/p drive carrier LEDs VTrak M-Class Product Manual Setup VTrak Setup with CLI or CLU CLI iSCSI Models M500i, M300i, M200i Administrator@cli net -a mod -t mgmt -s dhcp=enableCLI Fibre Channel and Scsi Models M500f/p, M300f/p, M200f/p Administrator@cli net -a mod -t iSCSI -p 1 -s dhcp=enable ISCSI 0.0 CLU Fibre Channel and Scsi Models M500f/p, M300f/p, M200f/p System Date and Time Management Port CLU iSCSI Models M500i, M300i, M200i Exit the CLU System Date and Time VTrak M-Class Product Manual ISCSI Ports Exit the CLU Install iSCSI Initiator on the Host PC Software-based iSCSI Initiator VTrak M-Class Product Manual Regular Connection VTrak Setup with WebPAM PROeLog-in to WebPAM PROe Secure Connection VTrak M-Class Product Manual Setup Language Selection Create a Disk Array Automatic Express Setup Advanced Setup VTrak M-Class Product Manual Setup VTrak M-Class Product Manual Setup Additional Logical Drives Log-out of WebPAM PROe Internet Connection using WebPAM PROe VTrak M-Class Product Manual VTrak Status Indicators Management with WebPAM PROe VTrak M300f/i/p and M200f/i/p front panel LED display Drive Status Indicators State LEDs Dark Steady Flashing Amber Red Green Steady Flashing Amber Red Green Audible AlarmLEDs State Https//192.168.10.148 Log-in/Log-outHttp//192.168.10.148 VTrak M-Class Product Manual WebPAM PROe Opening Screen Graphic User Interface Language Selection HeaderFunction View Storage Network Contact Us Tree View Event Frame SubsystemsManagement Window Subsystem Information Subsystem SettingsSubsystem Clear Events Subsystem EventsView Events Save Events Start Background Function Change Background SettingsBackground Activities Schedule an Activity SchedulerView Scheduled Activities Delete an Activity Set Lock LockView Lock Status Renew Lock Release Lock Administrative ToolsUser Management User Information User Settings AdministratorUser Settings User User Event Subscription List of User Notification Events Smart Create a User User Password AdministratorUser Password Users Delete a User List of User Privileges Network Management User Sessions ISCSI Data Ports Fibre Channel Management Fibre Channel Node Fibre Channel Port Settings Fibre Channel Port Fibre Channel Statistics Fibre Channel SFP Fibre Channel Logged-in Devices Fibre Channel Initiators ISCSI Management ISCSI Node ISCSI Ports ISCSI Port Statistics ISCSI Sessions ISCSI iSNS Click the iSNS Port 1 or iSNS Port 2 link View CHAPs ISCSI SLPISCSI Chap Delete a Chap Add a ChapEdit a Chap ISCSI Ping Scsi Channel SettingsScsi Management Scsi Channel Information Scsi Target Information Add an Initiator Storage ServicesInitiators Delete an Initiator View LUN Map Enable LUN MaskingLUN Map Fibre Channel and iSCSI Edit a LUN Map LUN Map Scsi LUN Mapping Parameters Software Management Manual Start, Restart, Stop Change Email SettingSend a Test Message Click on the Web Server Setting link Web Server Change Start Setting Telnet Snmp 105 CIM Service Settings CIM Netsend Add Recipients Delete Recipients Export Import Firmware Update Restore Factory Defaults Shutdown Clear StatisticsShutdown and Restart Monitor the Restart Monitor the ShutdownRestart the Subsystem Controllers Controller Controller Information 115 Clear Statistics Controller SettingsController Statistics Enclosures Identify Enclosure VTrak M500f is show above, The M500i/p are similar Enclosure Information Enclosure SettingsEnclosure Battery FRU VPD Silence Buzzer Battery ReconditionBuzzer Identify a Physical Drive Change Buzzer SettingsPhysical Drives Physical Drives Settings Advanced Physical Drive Information Physical DrivePhysical Drive Information Physical Drive Statistics Identify a Physical Drive Physical Drive Settings Clear Physical Drive Conditions Force a Physical Drive Offline/Online Disk Arrays Physical Drive Media Patrol Create a Disk Array Automatic Create a Disk Array Express 130 Logical Drive Creation Create a Disk Array AdvancedDisk Array Creation Delete a Disk Array Summary Disk Array Disk Array Information Disk Array Status Physical Drives in the Disk ArrayLogical Drives in the Disk Array Disk Array Settings Create a Logical Drive 136 Delete a Logical Drive Disk Array Migration Disk Array Rebuild Disk Array Background Activity Manual Rebuild Transition View Progress of Background Function Logical Drives Transport Logical Drive Status Logical Drive Logical Drive Information Logical Drive Settings Logical Drive Statistics in alphabetical order Logical Drive Background Activity Logical Drive Initialization Logical Drive Redundancy Check Logical Drive Synchronization Logical Drive PDM Logical Drive Check Table Logical Drive LUN Settings iSCSI and Fibre Channel Logical Drive LUN Settings Scsi Spare Drives Create Spare Drive Delete Spare Drive Spare Check All Spare Drives Locate a Spare Drive Spare DriveSpare Drive Information Spare Drive Settings Logical Drive Summary Spare Check Individual Spare Drive VTrak M-Class Product Manual 156 Management with the CLU 158 Management with the CLU 160 Telnet Connection CLU ConnectionSerial Connection Telnet 192.168.1.56 162 Exit the CLU CLU Function Map 165 166 167 168 169 170 171 172 Alias Quick SetupSubsystem Management Media Patrol Controller Management Controller SettingsSystem Date and Time Alias Physical Drive Coercion Enclosure Status Power Supply UnitsEnclosure Management Enclosure Management Voltage Sensors Enclosure SettingsTemperature Sensors Polling Interval Temperature Thresholds Batteries Locate Enclosure Global Physical Drive SettingsPhysical Drive Management Advanced Information Individual Physical Drive SettingsCommand Queuing Physical Drive Statistics Force Physical Drive Offline/Online Locate Physical Drive Disk Array Management Highlight Save Settings and Continue and press Enter Delete a Disk Array Media Patrol Disk Array Settings and FunctionsDisk Array Information Rebuild Migration Predictive Data Migration Accept Incomplete Array Locate Disk ArrayCreate a Logical Drive Logical Drive Management Delete a Logical Drive Write Cache Policy Logical Drive Settings and FunctionsLogical Drive Information Read Cache Policy Locate Logical Drive Redundancy Check Network Management Management Port SettingsISCSI Port Settings Manual Ports Fibre Channel ManagementNode Logged-in Devices Port Settings Port SFP Fibre Channel Initiators Port Statistics ISCSI Management Sessions ISNS Delete a Chap PingAdd a Chap Channel Information Channel SettingsScsi Management Background Activity Target Information Background Activity Settings Background Activities List Nvram Events Event ViewerRuntime Events Create New Spare Drive Additional Info and ManagementSpare Drive Management LUN Mapping Fibre Channel and iSCSI Delete Spare Drive Delete Initiator LUN Mapping ScsiCreate New Initiator Map a LUN to an Initiator Create New User User Settings Privilege and Status PasswordUser Settings Display Name and Email Address Delete User Webserver 209 Snmp Trap Sinks Netsend Recipients Highlight Create New Message Recipient and press Enter Flash through Tftp Restart over Telnet Shutdown over TelnetShutdown over Serial Buzzer Restart over Serial Maintenance Mgmt Your PC Firmware Update WebPAM PROeTftp Server Restart VTrak Firmware Update CLU Replace Power Supply All Models Replace Cooling Unit Fan M500f/i/p Disconnect 223 224 225 Replace Cooling Unit Fan M300f/i/p and M200f/i/p Thumbscrew 228 229 Replace Cache Battery M500f/i/p Detach 232 Replace Cache Battery M300f/i/p and M200f/i/p 234 Replace SEP M500f/i/p Replace SEP M300f/i/p and M200f/i/p Replace RAID Controller All Models VTrak M-Class Product Manual 238 Technology Background Introduction to RAID RAID 0 Stripe RAID 0 Striping interleaves data across multiple drives RAID 1 Mirror Data Mirror Disk Drives RAID 1E Enhanced Mirror RAID 5 Block and Parity Stripe RAID 5 Stripes all drives with data and parity information RAID 10 Mirror + Stripe RAID 50 Striping of Distributed Parity RAID 50 Axles Per Axle No. of Drives No. of Axles RAIDArray Choosing a RAID Level Advantages Disadvantages RAID 1E 249 Stripe Size Sector Size Cache Policy Read Cache Policy Cache Line Size Capacity CoercionWrite Cache Policy Initialization Hot Spare Drives From Increase Redundancy Capacity Partition and Format the Logical DriveRAID Level Migration Add Lose RAID RAID 1/1E Create a New Logical Drive Ranges of Disk Array ExpansionCurrent LD Size Maximum LD Sector Size Expansion Size PDM Triggers Media PatrolPredictive Data Migration PDM Transition Example Automatic Transition Manual Transition Troubleshooting VTrak is Beeping LEDs Display Amber or Red Front Panel FC/iSCSI Activity Scsi 1 or Drive Status Indicators Battery and fan LEDs VTrak M500f/i/p Back of Enclosure Battery and fan LEDs VTrak M300f/i/p and M200f/i/p Dark Green Amber Red VTrak iSCSI controller Green Amber Flashing CLU Reports a Problem DA2 WebPAM PROe Reports a Problem 270 Event Action BatteryEvent Notification Response Blowers Disk Array CacheController Drive Interface Controller Host Interface Controller EnclosureEvent Log Host-interface controller is Logical Drive Fibre ChannelISCSI Media Patrol PDM Physical Disk Physical disk negotiation PSU Fans RAID Level Migration Rebuild Redundancy Check Spare Check ResourceSEP Storage Enclosure Processor Spare Drives Stripe Level Migration Synchronization Watermark System VTrakTransition With a Hot Spare Drive When a Disk Drive FailsCritical & Offline Disk Arrays Without a Hot Spare Drive Rebuild Operation Status Activity Enclosure Problems Overheating Power Supplies Termination Connection ProblemsScsi Connections ISCSI Connections Serial Connections Network Connections Amber Green Flashing Green Unsaved Data in the Controller Cache VTrak M-Class Product Manual 296 Why does VTrak come with a Command Line Utility? Frequently Asked QuestionsHow can I tell when the VTrak has fully booted? What kind of disk drives can I use with VTrak? Are logical drives on VTrak limited to 2.199 terabytes? Contact Technical Support Technical Support ServicesCan VTrak run using just one power supply? How can I be sure everything is working OK on the VTrak? Germany United StatesEurope, Africa, Middle East Italy Taiwan China Limited Warranty Disclaimer of other warranties Returning Product For Repair Your Responsibilities Or retailer Serial Connector Pinout Pin Signal Compliance Statement Snmp MIB FilesLoad MIB Files Index CLU 32 Dead 135 Activity LED 26, 58, 158 Activity LED 26, 58, 158, 263 Chap 93 CLU 33 RAID 0 240 RAID 1 241, 247 Stale 135 193 Transition 140, 187