Chapter 6: Maintenance
Firmware Update – WebPAM PROe
Before you begin, go to the Promise website www.promise.com and download the latest firmware update file to your TFTP server or your PC.
TFTP Server
To update the firmware from a TFTP server:
1.Click the Subsystem 
icon in Tree View.
2.Click the Administrative Tools 
icon.
3.Click on the Software Management 
icon.
4.Click on the Firmware Update tab.
5.Do one of the following:
•Click on the Download from TFTP Server option, then click on the Next button.
•From the Firmware Update tab dropdown menu, select Download from TFTP Server.
6.Enter the hostname or IP address of your TFTP server in the field provided.
7.Enter the port number of your TFTP server in the field provided (69 is the default).
8.Enter the filename of the Firmware Update file in the field provided.
9.Click the Submit button.
10.When the download is completed, click the Next button.
A popup message appears warning you not to reboot the VTrak during the firmware update procedure.
11.In the popup message, click the OK button.
The update progress displays. Then a popup message appears to tell you to reboot the VTrak
12.In the popup message, click the OK button.
13.Restart the VTrak as described below.
Your PC
To update the firmware from your PC:
1.Click the Subsystem 
icon in Tree View.
2.Click the Administrative Tools 
icon.
3.Click on the Software Management 
icon.
4.Click on the Firmware Update tab.
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