Technical Support, Availability, Training | Q-Logic 59226-00 B

A

1 – Introduction Technical Support

1.4

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.4.1

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

1.4.2

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the SANbox 1400 Series switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

59226-00 B

1-3

Image 15

Q-Logic 59226-00 B manual Technical Support, Availability, Training

Contents

SANbox 1400 Series Switch Management User’s Guide Revision B Changes Document Sections Affected Document Revision History Table of Contents Section Managing Fabrics SANbox 1400 Series Switch Management User’s Guide Section Managing Switches Section Managing Ports Appendix a Command Line Interface Glossary Index List of Figures List of Tables SANbox 1400 Series Switch Management User’s Guide 59226-00 B Related Materials Intended Audience Jdom License Technical Support AvailabilityTraining Contact Information Using SANsurfer Switch Manager Installing the Management Application Workstation RequirementsWorkstation Requirements SANsurfer Switch Manager For a Windows platformFor a Linux platform For a Mac OS X platform SMS Installation for WindowsSANsurfer Management Suite For a Solaris platform 59226-00 B SMS Installation for Linux Chmod +x sansurferswitchmgrlinuxx.xx.xx.bin SMS Installation for Solaris Install the new SANsurfer Switch Manager package Change directories to the package locationLocate and execute the file sbmoversms.sh Starting SANsurfer Switch Manager Initial Startup Dialog ‰ For Linux or Solaris enter the SANsurfer command SANsurfer Switch Manager Window Save Default Fabric View File Dialog Exiting SANsurfer Switch Manager Load Default Fabric File Dialog SMS Uninstall Uninstalling SANsurfer Switch Manager UninstallerData/UninstallSANsurferSwitchManager Standalone Uninstall Saving and Opening Fabric View Files Changing the Encryption Key for the Default Fabric View File Setting SANsurfer Switch Manager Preferences Viewing Software Version and Copyright Information Using Online Help SANsurfer Switch Manager User Interface Topology DisplayFaceplate Display Topology Display Menu Menu Bars Shortcut Keys Faceplate Display Menu Tool Bar Tool Bar ButtonsTool Bar Button Description Fabric Tree Fabric Tree Working Status Indicator Graphic WindowData Window and Tabs 10. Topology Display Using the Topology Display Switch and Link Status Working with Switches and LinksSelecting Switches and Links Opening the Faceplate and Topology Display Popup Menus Arranging Switches in the Display Topology Data Windows Port Views and Status Using the Faceplate Display Working with Ports Selecting PortsOpening the Faceplate Popup Menu Faceplate Data Windows Fabric Security User Account SecurityComponents of Fibre Channel fabric security are Enabling In-band Management Fabric ServicesEnabling Snmp Configuration Click the In-band Management Enable button Security Consistency Checklist Tracking Fabric Firmware and Software VersionsSaving a Version Snapshot Viewing and Comparing Version Snapshots Exporting Version Snapshots to a FileManaging the Fabric Database Add a New Fabric Dialog Adding a Fabric Rediscovering a Fabric Removing a FabricOpening a Fabric View File Saving a Fabric View File Adding a New Switch to a Fabric Deleting Switches and Links Replacing a Failed Switch Fabric Status Displaying Fabric Information Switch Icon Description Topology Display Switch and Status Icons Events Browser Displaying the Event Browser Severity Description Icon Discarded when you close a SANsurfer Switch Manager sessionSeverity Levels Editor or browser Filter Events Dialog Filtering the Event Browser Saving the Event Browser to a File Sorting the Event Browser Devices Data Window Devices Data Window EntriesEntry Description Active Zone Set Data Window Active Zone Set Data Window Displaying Detailed Device Information SANsurfer Switch Manager enables you to do the followingLink Data Window Working with Device Information and Nicknames Exporting Device Information to a File Managing Device Port NicknamesCreating a Nickname Editing a Nickname Deleting a NicknameExporting Nicknames to a File Importing a Nicknames File Zoning a FabricZoning Concepts Soft Zones Zones Access Control List Hard Zones AliasesZone Sets Zoning Database Using the Zoning Wizard Managing the Zoning DatabaseManaging the zoning database consists of the following Edit Zoning Dialog Editing the Zoning Database Managing Fabrics Zoning a Fabric Edit Zoning Dialog Tool Bar Buttons and Icons Interop Auto Save Configuring the Zoning Database Restoring the Zoning Database from a File Default VisibilityDiscard Inactive Saving the Zoning Database to a File Removing All Zoning Definitions Restoring the Default Zoning Database Creating a Zone Set Managing Zone Sets Activating and Deactivating a Zone Set Copying a Zone to a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Removing a Zone Set Managing ZonesManaging zones involves the following Creating a Zone in a Zone Set Adding Zone Members Removing a Zone from All Zone Sets Renaming a Zone or a Zone SetRemoving a Zone Member Removing a Zone from a Zone Set Changing Zone Types Managing AliasesCreating an Alias Removing an Alias from All Zones Adding a Member to an Alias Zone Merge Failure Merging Fabrics and Zoning Zone Merge Failure Recovery Managing Switches Account Name Password Admin Authority Expiration Managing User AccountsFactory User Accounts Creating User Accounts User Account Administration Dialog Add Account Removing a User Account User Account Administration Dialog Remove Account User Account Administration Dialog Change Password Changing a User Account Password Modifying a User Account User Account Administration Dialog Modify Account Faceplate Display Switch Information Displaying Switch Information Switch Data Window Entries Switch Data Window Ratov Switch Data Window Entries Port Information Data Window Port Statistics Data Window Configured Zonesets Data Window Configured Zonesets Data Window Port Threshold Alarm Configuration Dialog Configuring Port Threshold Alarms Port Threshold Alarm Example Paging a Switch Resetting a Switch Setting the Date/Time and Enabling NTP Client Type Description Switch Resets Using the Configuration Wizard Configuring a Switch Symbolic Name Switch Properties Switch Administrative States Switch Administrative StatesParameter Description Fabric Device Management Interface Domain ID and Domain ID Lock In-band Management Broadcast Support 10. Advanced Switch Properties Dialog Advanced Switch Properties Timeout Values Timeout Values Legacy Port Address Format Interop Mode for Zoning 11. Network Properties Dialog Network Properties IP Configuration Parameters IP Configuration NTP Client Remote Logging 12. Snmp Properties Dialog Snmp Properties Snmp Configuration Parameters Snmp Configuration Snmp Trap Configuration Parameters Snmp Trap Configuration Archiving a Switch 13. Restore Dialogs Full and Selective Restoring a Switch Managing Switches Restoring a Switch Restoring the Factory Default Configuration Factory Default Configuration SettingsSetting Value Downloading a Support File Installing Firmware 14. Hardware Status LEDs Displaying Hardware Status Managing Switches Displaying Hardware Status 59226-00 B Displaying Port Information Managing Ports State Description Monitoring Port StatusDisplaying Port Types Port Types Port Speeds Displaying Port Operational StatesDisplaying Port Speeds Port Operational States Displaying Transceiver Media Status Port Transceiver Media ViewMedia Icon Description Port Statistics Data Window Entries LIP ALPD,ALPS Entry Description Port Address Port Fibre Channel address Port Information Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Port Properties Dialog Configuring Ports Port Administrative States Changing Port Administrative States Changing Port Speeds Changing Port Types Changing Port Symbolic Name Stream GuardDevice Scan Designate Donor Ports Using the Extended Credits Wizard Testing Ports Resetting a Port Managing Ports Testing Ports Performance View Graphs Graphing Port Performance Starting SANsurfer Performance View This section describes how to do the following Exiting SANsurfer Performance View Save Default Performance View File Dialog Saving and Opening Performance View Files Load Default View File Dialog Setting SANsurfer Performance View Preferences Changing the Default Performance View File Encryption Key Displaying Graphs for a Switch Setting the Polling Frequency Customizing Graphs Arranging Graphs in the Display Default Graph Options Dialog Rescaling a Selected Graph Setting Global Graph Type Saving Graph Statistics to a File Printing Graphs Managing Ports Graphing Port Performance 59226-00 B Logging On to a Switch Command Line Interface User Accounts Working with Switch Configurations Modifying a Configuration Backing up and Restoring Switch Configurations Ftp ipaddress Commands Table A-1. Command-Line CompletionKeystroke Effect Table A-2. Commands Listed by Authority Level Monitoring Commands Configuration CommandAdmin Session Commands Keywords Admin CommandAuthority Syntax Copy aliassource aliasdestination Alias CommandSyntax alias Keywords add alias memberlist Remove alias memberlist Delete aliasList Members alias Config Command Syntax configKeywords activate configname Edit configname RestoreSave configname # ftp symbolicname or ipaddress Create Support Command Authority NoneSyntax create support Local directory now /itasca/conf/images bin Date Command Syntax dateKeywords MMDDhhmmCCYY Log Feature CommandAuthority None Syntax feature Keywords add licensekey Firmware Install Command Authority AdminSyntax firmware install Syntax Hardreset Command Keyword Help CommandHelp command keyword Command History Command Following is an example of the History commandHistory Hotreset Hotreset Command Image Command Ftp Ftp switchname Wait for the unpack to complete Lip portnumber Lip CommandAdmin session Following is an example of the Lip command Syntax passwd accountname Keywords accountname Passwd Command Keywords ipaddress Ping CommandAuthority None Syntax ping Ipaddress Displays current system process information Ps CommandExamples The following is an example of the Ps command Authority None Syntax ps Quit Command Closes the Telnet sessionSyntax quit, exit, or logout Reset Command Syntax resetKeywords config configname System SwitchTable A-3. Switch Configuration Defaults Parameter Default Arbff Table A-4. Port Configuration Defaults Table A-5. Port Threshold Alarm Configuration Defaults Table A-7. Snmp Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-8. System Configuration Defaults Syntax set Set CommandKeywords alarm option Config option Pagebreak state Setup optionSwitch state Log option Timezone Port portnumber Set Config CommandSet config Table A-9. Set Config Port Parameters Send Arbff True instead of IDLEs False on Table A-9. Set Config Port Parameters Table A-10. Set Config Switch Parameters Resource Allocation Timeout Value. The number Threshold Table A-11. Set Config Threshold Parameters Table A-12. Set Config Zoning Parameters Arbff Edtov Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold command Attributes Following is an example of the Set Config Zoning command Clear Set Log CommandSet log Archive Display filter Port portlist Level filter Stop Alarms are always logged and always displayed on the screenSave Start Bypass alpa Set Port CommandEnable Keywords portnumber State state Disables the port by removing power from the port lasers Snmp System Set Setup CommandSet setup Table A-13. Snmp Configuration Settings Table A-14. System Configuration Settings Table A-14. System Configuration Settings Trap Severity Options SANbox admin # set setup system Following is an example of the Set Setup System command Show Command Authority None Syntax showKeywords about Alarm option Fdmi portwwnLog option Pagebreak Displays name server information for all switches and portsLsdb Ns option Tbuf Table A-15. Show Port Parameters LIPF8ALPS Steering domainid Post log Support Table A-16. Switch Operational Parameters Users Displays the current time zone settingTopology Displays all connected devices Version Following is an example of the Show Domains commandFollowing is an example of the Show Fabric command Following is an example of the Show Fdmi command Following is an example of the Show NS local domain command Following is an example of the Show Fdmi WWN command Following is an example of the Show NS domainID command Following is an example of the Show NS portID commandFollowing is an example of the Show Interface command PL-XPL-VC-SG3-22 Following is an example of the Show Port command Following is an example of the Show Topology command Following is an example of the Show Switch command SANbox # show topology 1 Local Link Information Following is an example of the Show Version command Show config Show Config Command Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Following is an example of the Show Config Zoning command Component Show Log CommandShow log Number of events Displays all events related to EPorts Snmp eventsDisplays all informative events Displays all warning events Displays all critical events Port SettingsLevel Options Following is an example of the Show Log command Show Perf Command Following is an example of the Show Perf Byte command Show Setup Command Show setupMfg Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Syntax shutdown Shutdown Command Status Test CommandSyntax test Keywords port portnumber testtype Admin start Command Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandAuthority None Syntax uptime User Command Syntax userKeywords accounts Following is an example of the User Accounts command Following is an example of the User Add commandFollowing is an example of the User Edit command Following is an example of the User List command Following is an example of the User Delete command Whoami Command Examples The following is an example of the Whoami commandAuthority None Syntax whoami Copy zonesource zonedestination Zone CommandSyntax zone Keywords add zone memberlist Rename zoneold zonenew Delete zoneMembers zone Remove zone memberlist Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Syntax zoneset Zoneset Command Rename zonesetold zonesetnew DeactivateDelete zoneset Remove zoneset zonelist Following is an example of the Zoneset Zones command Zoning Command Keywords activeOpens a Zoning Edit session Limits Table A-17. Zoning Database LimitsLimit Description 108 59226-00 B E2JBOD2 Following is an example of the Zoning Limits command Following is an example of the Zoning List command Command Line Interface Zoning Command 59226-00 B 111 Command Line Interface Zoning Command 112 59226-00 B BootP Access Control List ZoneAdministrative State Alarm Fabric Management Switch Class 3 ServiceConfigured Zone Sets Default Visibility Maintenance Mode Input Power LEDInter-Switch Link Maintenance Button World Wide Name WWN Soft ZoneTarget User Account Index Index-2 59226-00 B 59226-00 B Index-3 Index-4 59226-00 B 59226-00 B Index-5 Index-6 59226-00 B 59226-00 B Index-7 Index-8 59226-00 B