Create Support Command, Authority None | Q-Logic 59226-00 B specs

A – Command Line Interface Create Support Command

S

Create Support Command

Assembles all log files and switch memory data into a core dump file

(dump_support.tgz zip) and prompts you to send it to a remote host. This file is useful to technical support personnel for troubleshooting switch problems. Use this command when directed by your authorized maintenance provider. The command prompts you for the following:

IP address of the remote host

An account name and password on the remote host

Pathname for an existing folder on the remote host

Authority None

Syntax create support

A-14	59226-00 B

Image 168

Q-Logic 59226-00 B manual Create Support Command, Authority None, Syntax create support

Contents

SANbox 1400 Series Switch Management User’s Guide Document Revision History Revision B Changes Document Sections Affected Table of Contents Section Managing Fabrics SANbox 1400 Series Switch Management User’s Guide Managing Switches Section Section Managing Ports Appendix a Command Line Interface Glossary Index List of Figures List of Tables SANbox 1400 Series Switch Management User’s Guide 59226-00 B Intended Audience Related Materials Jdom License Technical Support AvailabilityTraining Contact Information Using SANsurfer Switch Manager Installing the Management Application Workstation RequirementsWorkstation Requirements SANsurfer Switch Manager For a Windows platformFor a Linux platform SMS Installation for Windows SANsurfer Management SuiteFor a Solaris platform For a Mac OS X platform 59226-00 B SMS Installation for Linux Chmod +x sansurferswitchmgrlinuxx.xx.xx.bin SMS Installation for Solaris Install the new SANsurfer Switch Manager package Change directories to the package locationLocate and execute the file sbmoversms.sh Starting SANsurfer Switch Manager ‰ For Linux or Solaris enter the SANsurfer command Initial Startup Dialog SANsurfer Switch Manager Window Exiting SANsurfer Switch Manager Save Default Fabric View File Dialog Load Default Fabric File Dialog Uninstalling SANsurfer Switch Manager SMS Uninstall Standalone Uninstall UninstallerData/UninstallSANsurferSwitchManager Changing the Encryption Key for the Default Fabric View File Saving and Opening Fabric View Files Setting SANsurfer Switch Manager Preferences Using Online Help Viewing Software Version and Copyright Information SANsurfer Switch Manager User Interface Topology DisplayFaceplate Display Menu Bars Topology Display Menu Faceplate Display Menu Shortcut Keys Tool Bar Tool Bar ButtonsTool Bar Button Description Fabric Tree Fabric Tree Working Status Indicator Graphic WindowData Window and Tabs Using the Topology Display 10. Topology Display Switch and Link Status Working with Switches and LinksSelecting Switches and Links Arranging Switches in the Display Opening the Faceplate and Topology Display Popup Menus Topology Data Windows Using the Faceplate Display Port Views and Status Working with Ports Selecting PortsOpening the Faceplate Popup Menu Faceplate Data Windows Fabric Security User Account SecurityComponents of Fibre Channel fabric security are Fabric Services Enabling Snmp ConfigurationClick the In-band Management Enable button Enabling In-band Management Security Consistency Checklist Tracking Fabric Firmware and Software VersionsSaving a Version Snapshot Viewing and Comparing Version Snapshots Exporting Version Snapshots to a FileManaging the Fabric Database Adding a Fabric Add a New Fabric Dialog Removing a Fabric Opening a Fabric View FileSaving a Fabric View File Rediscovering a Fabric Deleting Switches and Links Adding a New Switch to a Fabric Replacing a Failed Switch Displaying Fabric Information Fabric Status Topology Display Switch and Status Icons Switch Icon Description Displaying the Event Browser Events Browser Discarded when you close a SANsurfer Switch Manager session Severity LevelsEditor or browser Severity Description Icon Filtering the Event Browser Filter Events Dialog Sorting the Event Browser Saving the Event Browser to a File Devices Data Window Devices Data Window EntriesEntry Description Active Zone Set Data Window Active Zone Set Data Window SANsurfer Switch Manager enables you to do the following Link Data WindowWorking with Device Information and Nicknames Displaying Detailed Device Information Exporting Device Information to a File Managing Device Port NicknamesCreating a Nickname Editing a Nickname Deleting a NicknameExporting Nicknames to a File Importing a Nicknames File Zoning a FabricZoning Concepts Zones Soft Zones Access Control List Hard Zones AliasesZone Sets Zoning Database Using the Zoning Wizard Managing the Zoning DatabaseManaging the zoning database consists of the following Editing the Zoning Database Edit Zoning Dialog Managing Fabrics Zoning a Fabric Edit Zoning Dialog Tool Bar Buttons and Icons Configuring the Zoning Database Interop Auto Save Default Visibility Discard InactiveSaving the Zoning Database to a File Restoring the Zoning Database from a File Restoring the Default Zoning Database Removing All Zoning Definitions Managing Zone Sets Creating a Zone Set Activating and Deactivating a Zone Set Copying a Zone to a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Removing a Zone Set Managing ZonesManaging zones involves the following Creating a Zone in a Zone Set Adding Zone Members Renaming a Zone or a Zone Set Removing a Zone MemberRemoving a Zone from a Zone Set Removing a Zone from All Zone Sets Changing Zone Types Managing AliasesCreating an Alias Adding a Member to an Alias Removing an Alias from All Zones Merging Fabrics and Zoning Zone Merge Failure Zone Merge Failure Recovery Managing Switches Account Name Password Admin Authority Expiration Managing User AccountsFactory User Accounts User Account Administration Dialog Add Account Creating User Accounts User Account Administration Dialog Remove Account Removing a User Account Changing a User Account Password User Account Administration Dialog Change Password User Account Administration Dialog Modify Account Modifying a User Account Displaying Switch Information Faceplate Display Switch Information Switch Data Window Switch Data Window Entries Ratov Switch Data Window Entries Port Statistics Data Window Port Information Data Window Configured Zonesets Data Window Configured Zonesets Data Window Configuring Port Threshold Alarms Port Threshold Alarm Configuration Dialog Paging a Switch Port Threshold Alarm Example Setting the Date/Time and Enabling NTP Client Resetting a Switch Switch Resets Type Description Configuring a Switch Using the Configuration Wizard Switch Properties Symbolic Name Switch Administrative States Switch Administrative StatesParameter Description Domain ID and Domain ID Lock Fabric Device Management Interface Broadcast Support In-band Management Advanced Switch Properties 10. Advanced Switch Properties Dialog Timeout Values Timeout Values Interop Mode for Zoning Legacy Port Address Format Network Properties 11. Network Properties Dialog IP Configuration IP Configuration Parameters Remote Logging NTP Client Snmp Properties 12. Snmp Properties Dialog Snmp Configuration Snmp Configuration Parameters Snmp Trap Configuration Snmp Trap Configuration Parameters Archiving a Switch Restoring a Switch 13. Restore Dialogs Full and Selective Managing Switches Restoring a Switch Restoring the Factory Default Configuration Factory Default Configuration SettingsSetting Value Downloading a Support File Installing Firmware Displaying Hardware Status 14. Hardware Status LEDs Managing Switches Displaying Hardware Status 59226-00 B Managing Ports Displaying Port Information Monitoring Port Status Displaying Port TypesPort Types State Description Displaying Port Operational States Displaying Port SpeedsPort Operational States Port Speeds Displaying Transceiver Media Status Port Transceiver Media ViewMedia Icon Description Port Statistics Data Window Entries LIP ALPD,ALPS Port Information Data Window Entries Entry Description Port Address Port Fibre Channel address Port Information Data Window Entries Port Information Data Window Entries Configuring Ports Port Properties Dialog Changing Port Administrative States Port Administrative States Changing Port Speeds Changing Port Types Changing Port Symbolic Name Stream GuardDevice Scan Using the Extended Credits Wizard Designate Donor Ports Resetting a Port Testing Ports Managing Ports Testing Ports Graphing Port Performance Performance View Graphs This section describes how to do the following Starting SANsurfer Performance View Save Default Performance View File Dialog Exiting SANsurfer Performance View Load Default View File Dialog Saving and Opening Performance View Files Changing the Default Performance View File Encryption Key Setting SANsurfer Performance View Preferences Setting the Polling Frequency Displaying Graphs for a Switch Arranging Graphs in the Display Customizing Graphs Default Graph Options Dialog Setting Global Graph Type Rescaling a Selected Graph Printing Graphs Saving Graph Statistics to a File Managing Ports Graphing Port Performance 59226-00 B Command Line Interface Logging On to a Switch Working with Switch Configurations User Accounts Modifying a Configuration Backing up and Restoring Switch Configurations Ftp ipaddress Commands Table A-1. Command-Line CompletionKeystroke Effect Table A-2. Commands Listed by Authority Level Monitoring Commands Configuration CommandAdmin Session Commands Admin Command AuthoritySyntax Keywords Alias Command Syntax aliasKeywords add alias memberlist Copy aliassource aliasdestination Delete alias ListMembers alias Remove alias memberlist Config Command Syntax configKeywords activate configname Edit configname RestoreSave configname # ftp symbolicname or ipaddress Create Support Command Authority NoneSyntax create support Local directory now /itasca/conf/images bin Date Command Syntax dateKeywords MMDDhhmmCCYY Feature Command Authority None Syntax featureKeywords add licensekey Log Firmware Install Command Authority AdminSyntax firmware install Hardreset Command Syntax Help Command Help command keywordCommand Keyword History Command Following is an example of the History commandHistory Hotreset Command Hotreset Image Command Ftp Ftp switchname Wait for the unpack to complete Lip Command Admin sessionFollowing is an example of the Lip command Lip portnumber Passwd Command Syntax passwd accountname Keywords accountname Ping Command Authority None Syntax pingIpaddress Keywords ipaddress Ps Command Examples The following is an example of the Ps commandAuthority None Syntax ps Displays current system process information Quit Command Closes the Telnet sessionSyntax quit, exit, or logout Reset Command Syntax resetKeywords config configname Switch Table A-3. Switch Configuration DefaultsParameter Default System Table A-4. Port Configuration Defaults Arbff Table A-5. Port Threshold Alarm Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-7. Snmp Configuration Defaults Table A-8. System Configuration Defaults Set Command Keywords alarm optionConfig option Syntax set Setup option Switch stateLog option Pagebreak state Timezone Set Config Command Set configTable A-9. Set Config Port Parameters Port portnumber Send Arbff True instead of IDLEs False on Table A-9. Set Config Port Parameters Table A-10. Set Config Switch Parameters Resource Allocation Timeout Value. The number Table A-11. Set Config Threshold Parameters Threshold Table A-12. Set Config Zoning Parameters Arbff Following is an example of the Set Config Switch command Edtov Following is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Attributes Set Log Command Set logArchive Clear Display filter Level filter Port portlist Alarms are always logged and always displayed on the screen SaveStart Stop Set Port Command EnableKeywords portnumber Bypass alpa Disables the port by removing power from the port lasers State state Set Setup Command Set setupTable A-13. Snmp Configuration Settings Snmp System Table A-14. System Configuration Settings Table A-14. System Configuration Settings Trap Severity Options Following is an example of the Set Setup System command SANbox admin # set setup system Show Command Authority None Syntax showKeywords about Alarm option Fdmi portwwnLog option Displays name server information for all switches and ports LsdbNs option Pagebreak Table A-15. Show Port Parameters Tbuf LIPF8ALPS Post log Steering domainid Table A-16. Switch Operational Parameters Support Displays the current time zone setting TopologyDisplays all connected devices Users Following is an example of the Show Domains command Following is an example of the Show Fabric commandFollowing is an example of the Show Fdmi command Version Following is an example of the Show Fdmi WWN command Following is an example of the Show NS local domain command Following is an example of the Show NS domainID command Following is an example of the Show NS portID commandFollowing is an example of the Show Interface command Following is an example of the Show Port command PL-XPL-VC-SG3-22 Following is an example of the Show Switch command Following is an example of the Show Topology command SANbox # show topology 1 Local Link Information Following is an example of the Show Version command Show Config Command Show config Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Following is an example of the Show Config Zoning command Show Log Command Show logNumber of events Component Snmp events Displays all informative events Displays all warning eventsDisplays all critical events Displays all events related to EPorts Settings LevelOptions Port Following is an example of the Show Log command Show Perf Command Following is an example of the Show Perf Byte command Show Setup Command Show setupMfg Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Command Syntax shutdown Test Command Syntax testKeywords port portnumber testtype Status Admin start Command Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandAuthority None Syntax uptime User Command Syntax userKeywords accounts Following is an example of the User Accounts command Following is an example of the User Add commandFollowing is an example of the User Edit command Following is an example of the User Delete command Following is an example of the User List command Whoami Command Examples The following is an example of the Whoami commandAuthority None Syntax whoami Zone Command Syntax zoneKeywords add zone memberlist Copy zonesource zonedestination Delete zone Members zoneRemove zone memberlist Rename zoneold zonenew Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zoneset Deactivate Delete zonesetRemove zoneset zonelist Rename zonesetold zonesetnew Following is an example of the Zoneset Zones command Zoning Command Keywords activeOpens a Zoning Edit session Limits Table A-17. Zoning Database LimitsLimit Description 108 59226-00 B Following is an example of the Zoning Limits command E2JBOD2 Following is an example of the Zoning List command Command Line Interface Zoning Command 59226-00 B 111 Command Line Interface Zoning Command 112 59226-00 B Access Control List Zone Administrative StateAlarm BootP Class 3 Service Configured Zone SetsDefault Visibility Fabric Management Switch Input Power LED Inter-Switch LinkMaintenance Button Maintenance Mode Soft Zone TargetUser Account World Wide Name WWN Index Index-2 59226-00 B 59226-00 B Index-3 Index-4 59226-00 B 59226-00 B Index-5 Index-6 59226-00 B 59226-00 B Index-7 Index-8 59226-00 B