Technical Support, Availability, Training | Q-Logic 59022-11 A 4-13

0	1 – Introduction
	1 – Introduction
	Technical Support

1.4

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.4.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.4.2

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the SANbox2™ switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com

1.4.3

Contact Information

Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
QLogic Web Site:	www.qlogic.com
Technical Support Web Site:	support.qlogic.com

59022-11 A

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Q-Logic 59022-11 A 4-13, SANBOX2-16 manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-8c/16 Switch Management User’s Guide Document Revision History SANbox2-8c/16 Switch Management User’s Guide Table of Contents Section Managing Fabrics SANbox2-8c/16 Switch Management Working with Device Information and Nicknames Zoning a Fabric Changing a User Account Password Section Managing Switches Section Managing Ports Changing the Default Performance View File Encryption Key 103 Appendix a Command Line Interface106 109 Glossary Index Figures Tables 131 Port Threshold Alarm Configuration Defaults Related Materials Intended Audience Jdom License Availability Technical SupportTraining Contact Information Introduction Technical Support 59022-11 a Using SANsurfer Switch Manager Workstation Requirements Installing the Management ApplicationWorkstation Requirements Change directory to the location of the install program SANsurfer Switch ManagerFor a Windows platform For a Linux platform SANsurfer Management Suite SMS Installation for WindowsFor a Mac OS X platform Open the CD and move to the following folder Chglax.bat SMS Installation for Linux SMS Installation for Solaris Locate and execute the file sbmoversms.sh Install the new SANsurfer Switch Manager packageChange directories to the package location Starting SANsurfer Switch Manager Initial Startup Dialog ‰ For Linux or Solaris enter the SANsurfer command SANsurfer Switch Manager Window Exiting SANsurfer Management Suite Save Default Fabric View File Dialog Load Default Fabric File Dialog Uninstalling SANsurfer Switch Manager Installdirectory/UninstallData/SANsurferUninstaller SMS Uninstall Changing the Encryption Key for the Default Fabric View File Standalone Uninstall Saving and Opening Fabric View Files Setting SANsurfer Switch Manager Preferences Preferences Dialog SANsurfer Switch Manager Viewing Software Version and Copyright Information Using Online Help Faceplate Display SANsurfer Switch Manager User InterfaceTopology Display Menu options in the topology display are shown in Figure Menu BarTopology Display Menu Menu options in the faceplate display are shown in Figure Faceplate Display MenuShortcut Keys Tool Bar Buttons Tool Bar Fabric Tree Fabric Tree Data Window and Tabs Working Status IndicatorGraphic Window Switch and Link Status Using the Topology Display Arranging Switches in the Display Working with Switches and LinksSelecting Switches and Links Topology Data Windows Opening the Faceplate Display and Topology Popup Menus Port Views and Status Using the Faceplate Display Selecting Ports Working with Ports Opening the Faceplate Popup Menu Faceplate Data Windows Page Radius Servers Managing Fabrics Add Server Adding a Radius Server Managing Fabrics Remove Server Removing a Radius Server Edit Radius Server Information Editing Radius Server Information Modify Authentication Order Radius Server Information Modifying Authentication Order Radius Server Information Fabric security consists of the following Securing a FabricConnection Security User Account Security Security Consistency Checklist Device Security Edit Security Dialog Edit Security Dialog Creating a Security Set Create Security Group Dialog Create Security Group Dialog Creating a Security Group Create a Security Group Member Dialog Create Security Group Member Dialog Creating a Security Group Member Editing the Security Configuration on a Switch Viewing Properties of a Security Set, Group, or Member Using the Security Config Dialog Deactivating a Security Set Archiving a Security Configuration to a FileActivating a Security Set Fabric Services Configured Security Data WindowEnabling Snmp Configuration Active Security Data Window Enabling In-band Management Click the In-band Management Enable buttonTracking Fabric Firmware and Software Versions Saving a Version Snapshot Exporting Version Snapshots to a File Viewing and Comparing Version Snapshots Adding a Fabric Managing the Fabric Database Opening a Fabric View File Removing a Fabric Rediscovering a Fabric Adding a New Switch to a FabricSaving a Fabric View File Replacing a Failed Switch Displaying Fabric Information Deleting Switches and Links Fabric Status Topology Display Switch and Status Icons 11. Events Browser Displaying the Event Browser Icon Severity Levels 12. Filter Events Dialog Filtering the Event Browser Saving the Event Browser to a File Sorting the Event Browser Devices Data Window Entries Devices Data Window 13. Active Zone Set Data Window Active Zone Set Data Window Link Data Window SANsurfer Switch Manager enables you to do the followingWorking with Device Information and Nicknames Displaying Detailed Device Information Creating a Nickname Exporting Device Information to a FileManaging Device Port Nicknames Exporting Nicknames to a File Editing a NicknameDeleting a Nickname Zoning Concepts Importing a Nicknames FileZoning a Fabric Soft Zones Zones Zone Sets Access Control List Hard ZonesAliases Zoning Database Managing the zoning database consists of the following Using the Zoning WizardManaging the Zoning Database 15. Edit Zoning Dialog Editing the Zoning Database Edit Zoning Dialog Tool Bar Buttons and Icons 16. Zoning Config Dialog Configuring the Zoning Database Interop Auto Save Default VisibilityDiscard Inactive Saving the Zoning Database to a File Removing All Zoning Definitions Restoring the Default Zoning DatabaseRestoring the Zoning Database from a File Creating a Zone Set Managing Zone Sets Copying a Zone to a Zone Set Activating and Deactivating a Zone Set Removing a Zone Set Removing a Zone from a Zone Set or from All Zone Sets Managing zones involves the following Managing ZonesCreating a Zone in a Zone Set Adding Zone Members Removing a Zone Member Renaming a Zone or a Zone SetRemoving a Zone from a Zone Set Click the OK button to add the member and save the change Managing Aliases Removing a Zone from All Zone SetsChanging Zone Types Adding a Member to an Alias Creating an Alias Zone Merge Failure Removing an Alias from All ZonesMerging Fabrics and Zoning Zone Merge Failure Recovery Managing Switches Factory User Accounts Managing User Accounts Creating User Accounts User Account Administration Dialog Add Account Removing a User Account User Account Administration Dialog Remove Account User Account Administration Dialog- Change Password Changing a User Account Password Modifying a User Account User Account Administration Dialog Modify Account Faceplate Display Displaying Switch Information Switch Data Window Entries Switch Data Window Ratov Switch Data Window Entries Displaying Detailed Device Information on page 3-34for Port Statistics Data Window Faceplate Display Port Information Port Information Data Window Configured Zonesets Data Window Configured and Active Zonesets Data Window Port Threshold Alarm Configuration Dialog Configuring Port Threshold Alarms Event Paging a SwitchCount Sample Window Resetting a Switch Setting the Date/Time and Enabling NTP Client Type Description Switch Resets Using the Configuration Wizard Configuring a Switch 10. Switch Properties Dialog Switch Properties Switch Administrative States Symbolic NameSwitch Administrative States Domain ID and Domain ID Lock Fabric Device Management Interface In-band Management Broadcast Support Interop Mode for Zoning Advanced Switch Properties Legacy Port Address Format Timeout ValuesTimeout Values 12. System Services Dialog System Services Dialog Security Consistency Checklist Dialog 13. Network Properties Dialog Network Properties IP Configuration Parameters IP Configuration NTP Client Remote Logging 14. Snmp Properties Dialog Snmp Properties Snmp Configuration Parameters Snmp Configuration Snmp Trap Configuration Parameters Snmp Trap Configuration Archiving a Switch 15. Restore Dialogs Full and Selective Restoring a Switch Managing Switches Factory Default Configuration Settings Restoring the Factory Default Configuration Downloading a Support File Installing Firmware 16. Hardware Status LEDs Displaying Hardware Status Managing Switches Displaying Hardware Status 59022-11 a Displaying Port Information Managing Ports Port Types Monitoring Port StatusDisplaying Port Types Displaying Port Speeds Displaying Port Operational StatesPort Operational States Port Speeds Transceiver Media View Displaying Transceiver Media Status Port Statistics Data Window Entries LIP ALPD,ALPS Port Information Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Port Properties Dialog Configuring Ports Port Administrative States Changing Port Administrative States Changing Port Speeds Stream Guard Changing Port Types Device Scan Changing Port Symbolic NameUsing the Extended Credits Wizard Designate Donor Ports Testing Ports Resetting a Port Testing Ports Fabric View Graphs Graphing Port Performance Starting SANsurfer Performance Viewer This section describes how to do the following Exiting SANsurfer Performance Viewer Save Default Performance View File Dialog Displayed Saving and Opening Performance View Files Setting SANsurfer Performance Viewer Preferences Changing the Default Performance View File Encryption Key Displaying Graphs Setting the Polling Frequency Customizing Graphs Arranging Graphs in the Display Managing Ports Rescaling a Selected Graph Setting Global Graph TypePrinting Graphs Saving Graph Statistics to a File Logging On to a Switch Command Line Interface User Accounts Working with Switch Configurations Modifying a Configuration Backing up and Restoring Switch Configurations Ftp ipaddress Table A-1. Command-Line Completion Commands Admin Session Commands Table A-2. Commands Listed by Authority Level Authority Admin CommandSyntax Keywords Syntax alias Alias Command Rename aliasold aliasnew Members aliasRemove alias memberlist CIM Command Table A-3. CIM Listener Configuration Parameters CIMListener Command Enter Following is an example of the CIMListener Create command Table A-4. CIM Subscription Configuration Parameters CIMSubscription Command Must be Saved with the cim save command Syntax config Config CommandKeywords activate configname Edit configname Manager Archive function are not compatible with the Config RestoreRestore command Save configname # ftp symbolicname or ipaddress Create Create CommandCertificate Support Command Line Interface Create Command Following is an example of the Create Certificate command Keywords MMDDhhmmCCYY Date CommandSyntax date Syntax firmware install Firmware Install CommandAuthority Admin Syntax group Group Command Table A-5. ISL Group Member Attributes Keywords add group Table A-6. Port Group Member Attributes Create group type Copy groupsource groupdestination Table A-8. Group Member Attributes Edit group member Remove group memberlist Members groupRename groupold groupnew Securitysets group ISL Following is an example of the Group Edit command Following is an example of the Group Members command Following is an example of the Group List command Syntax Hardreset Command Keywords command Help CommandSyntax help command keyword Authority None Authority None Syntax history History Command Hotreset Hotreset Command Image Command Switch name associated with the IP address FTP. Enter one of the following on the command lineEnter the following account name and password Are running the same version of firmware Wait for the unpack to complete Open an Admin session to acquire the necessary authority Following is an example of the Lip command Lip CommandReinitializes the specified loop port Lip portnumber Syntax passwd accountname Keywords accountname Passwd Command Syntax ping ipaddress Keywords ipaddress Ping Command Following is an example of the Ps command Ps CommandSyntax Examples Displays current system process information Syntax quit, exit, or logout Quit CommandCloses the Telnet session Config configname Reset Command Switch ServicesSnmp System Values Table A-9. Switch Configuration Defaults Arbff Table A-10. Port Configuration Defaults Table A-12. Zoning Configuration Defaults Table A-11. Port Threshold Alarm Configuration Defaults Table A-13. Snmp Configuration Defaults Table A-15. Services Configuration Defaults Table A-14. Radius Configuration Defaults Table A-17. Security Configuration Defaults Table A-16. System Configuration Defaults Keywords active Security Command History Following is an example of the Security Active command Following is an example of the Security Limits command Following is an example of the Security History command Following is an example of the Security List command Securityset Command Groups securityset Delete securitysetRemove securityset group Rename securitysetold securitysetnew Syntax set Set Command Switch state Setup optionPagebreak state Port option Set config Set Config CommandTable A-18. Set Config Port Parameters Port portnumber Table A-18. Set Config Port Parameters Security Table A-20. Set Config Switch Parameters Table A-19. Security Configuration Parameters Ratov Threshold Table A-21. Set Config Threshold Parameters Table A-22. Set Config Zoning Parameters Arbff Following is an example of the Set Config Switch command Following is an example of the Set Config Security command Following is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Set log Set Log CommandArchive Component filterlist Display filter Snmp Port portlist Level filterStart Stop Alarms are always logged and always displayed on the screen Enable Set Port CommandKeywords portnumber Bypass alpa State state Set setup Set Setup CommandRadius Services Snmp System Configuration fields Table A-23. Radius Service Settings Table A-24. Switch Services Settings Table A-24. Switch Services Settings Table A-25. Snmp Configuration Settings Table A-25. Snmp Configuration Settings Table A-26. System Configuration Settings Table A-26. System Configuration Settings Following is an example of the Set Setup Services command Following is an example of the Set Setup Snmp command SANbox2 admin # set setup system Following is an example of the Set Setup System command Keywords about Show Command Cimlistener listenername Alarm optionCimsubscription subscriptionname Fdmi portwwn Lsdb Log optionNs option Pagebreak Tbuf Table A-27. Show Port Parameters LIPF8ALPS Steering domainid Post log Whoami Table A-28. Switch Operational ParametersZoneset Active, List „ Zoning History, Limits, List Topology Displays the current time zone settingDisplays all connected devices Users Following is an example of the Show Fabric command Following is an example of the Show Domains command Following is an example of the Show Fdmi WWN command Following is an example of the Show Fdmi command Following is an example of the Show NS portID command Following is an example of the Show NS local domain commandFollowing is an example of the Show NS domainID command Collisions0 txqueuelen100 Following is an example of the Show Interface command PL-XPL-VC-SG3-22 Following is an example of the Show Port command Following is an example of the Show Topology command Following is an example of the Show Switch command 59022-11 a 101 Following is an example of the Show Version command Show config Show Config Command Following is an example of the Show Config Switch command Following is an example of the Show Config Zoning command Following is an example of the Show Config Threshold command None Show Log CommandShow log Keywords numberofevents Level SettingsOptions Port Following is an example of the Show Log command Following is an example of the Show Log Level commandFollowing is an example of the Show Log Options command Show Perf Command Following is an example of the Show Perf Byte command Mfg Show Setup CommandShow setup Following is an example of the Show Setup Radius command Following is an example of the Show Setup Services command Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Shutdown CommandPower from the switch Test Test CommandPort portnumber testtype Status Admin start Test port x online Authority None Syntax uptime Uptime CommandExamples The following is an example of the Uptime command User User CommandAccounts Add Following is an example of the User Edit command Following is an example of the User Add command Following is an example of the User List command Following is an example of the User Delete command Whoami Whoami CommandFollowing is an example of the Whoami command Syntax zone Zone Command Remove zone memberlist Members zoneRename zoneold zonenew Type zone zonetype Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Syntax zoneset Zoneset Command Zones zoneset Remove zoneset zonelistRename zonesetold zonesetnew Opens a Zoning Edit session Zoning Command Limit Description Table A-29. Zoning Database Limits E1JBOD1 E2JBOD2 Following is an example of the Zoning Limits command Following is an example of the Zoning List command Command Line Interface Zoning Command 134 59022-11 a Administrative State Access Control List ZoneAlarm BootP Configured Zone Sets Class 3 ServiceDefault Visibility Fabric Management Switch Inter-Switch Link Input Power LEDMaintenance Button Maintenance Mode Principal Switch Power On Self Test PostSANsurfer Switch Manager Small Form-Factor Pluggable Index Index-2 59022-11 a 59022-11 a Index-3 Index-4 59022-11 a 59022-11 a Index-5 Index-6 59022-11 a 59022-11 a Index-7 Index-8 59022-11 a 59022-11 a Index-9 Index-10 59022-11 a