Fax Problem Solution Chart | ||
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Condition | Suggested solutions | |
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The product is not |
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Unplug the power cord and plug it in again. | ||
working, there is no | ||
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display and the buttons | Check that your socket is active. | |
are not working. | ||
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| Check that the phone line is connected properly. | |
No dial tone | Check that the phone socket in the wall by plugging in | |
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| another phone. | |
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The numbers stored in | Make sure that the numbers are stored in the memory | |
the memory do not dial | ||
correctly. Print a Phone Book list referring to page 8.3. | ||
correctly. | ||
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| Make sure that the document is not wrinkled and you | |
The document does not | are putting it in correctly. Check the document is the | |
right size, not too thick or thin. | ||
feed into the product. | ||
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| Make sure that the ADF top cover is firmly closed. | |
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| The FAX mode should be selected. | |
You cannot receive faxes | Is there paper in the cassette? | |
automatically. | ||
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| Check if the display shows “MEMORY FULL”. | |
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Your product cannot | Did you hang up the handset of the external telephone | |
receive faxes manually. | before you start faxing? | |
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| Make sure that the document is loaded face down. | |
Your product will not | “TX” should show up on the display. | |
send anything. | Check the other fax machine you are sending to, to see | |
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| if it can receive your fax. | |
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You cannot poll another | The fax machine you are polling may be using a poll | |
machine. | code. Contact the remote opeator. | |
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