Samsung Msys 835P Printing Problem Solution Chart, Condition Probable cause Suggested solutions

Printing Problem Solution Chart

(Available in the Msys 835P/SF-835P only)

Condition	Probable cause	Suggested solutions
	The IEEE-1284 parallel
	cable or USB cable is	Check the cable connection..
	not connected properly..
	The IEEE-1284 parallel	Check the cable with a computer
Your product does	cable or USB cable is	and printer that work. If printing is
	defective.	still not possible, replace the cable.
not print.
		Check the printer settings in the
	The port setting is	Windows Control Panel to make
		sure that the print job is being sent
	incorrect.
		to the correct port. (For Example:
		LPT1.)
	The toner and drum	Check that the toner and drum
	cartridges are not
		cartridges are installed properly.
	installed properly.
Your product does	The printer driver may
	not be installed	Reinstall the software.
not print.
	properly.
(continued)
	The parallel port cable	Use the IEEE-1284 parallel port
		cable supplied with the machine or
	specifications may not
		replace it with an IEEE-1284
	be correct.
		compliant cable.
	The page layout is too	Reduce the resolution setting from
		600 dpi to 300 dpi. Install more
	complex.
Half of the page is		RAM in the computer.
blank.
	The page orientation	Change the page orientation in the
	may be incorrect.	printer setup dialogue.

10.20 TROUBLESHOOTING