Condition |
| Probable cause |
| Suggested solutions |
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| There is a paper quality |
| Use only paper that meets the |
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| specifications required by the | |
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| problem. |
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| product. | |
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Irregular faded |
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patches of print. |
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| Remove the toner cartridge and |
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| Toner may be unevenly |
| shake it gently to evenly distribute |
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| distributed. |
| the toner. Then reinstall the toner |
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| cartridge. |
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| There is a paper quality |
| Use only paper that meets the |
Black staining |
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| specifications required by your | |
| problem. |
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| product. | |
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Character voids |
| The paper may be too |
| Try printing with a different batch |
| dry. |
| of paper. | |
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| Try printing with a different batch |
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| The paper may be too |
| of paper. Do not open packages of |
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| paper until necessary so that the | |
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| damp. |
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| paper does not absorb too much | |
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Background |
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| moisture from the air. |
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scatter |
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| If printing onto envelopes, change |
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| Printing over uneven |
| your printing layout to avoid |
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| printing over areas that have | |
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| surfaces. |
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| overlapping seams on the reverse | |
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| side. |
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| Try printing with a different batch |
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| The paper may be too |
| of paper. Do not open packages of |
Missing characters |
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| paper until necessary so that the | |
| damp. |
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| paper does not absorb too much | |
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| moisture from the air. |
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Back of printout is |
| The transfer roller may |
| Print a few blank pages to clean |
dirty |
| be dirty. |
| the transfer roller. |
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| Remove the toner cartridge and |
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| shake it gently to evenly distribute |
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| the toner. Then reinstall the toner |
Faded graphics |
| Toner may be low. |
| cartridge. |
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| Ensure that you have a spare toner |
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| cartridge. |
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