Usage Mode
Screen Menu > Support > Use Mode Try Now
Select the TV's usage mode. If your TV has been unintentionally set to Store Demo, you can change the mode with this option. Store Demo should be used in retail environments only. With Store Demo, certain functions are disabled and the TV automatically resets itself after a certain amount of time.
Support Info
Screen Menu > Support > Contact Samsung Try Now
Check the information below if your TV is not working properly or you need information on upgrading the software. The section below contains useful information about the product and instruction on obtaining the latest software.