Siemens V3 6.2 Troubleshooting and error rectification, 6.3 Known problems

Diagnostics and error handling

6.2 Troubleshooting and error rectification

ASIMON V3 - Configuration software for AS-Interface safety monitor

162 Programming and Operating Manual, Edition 09/2008, GWA 4NEB 333 1558 02 DS 02

6.2 Troubleshooting and error rectification

The ASIMON software provides information for most errors and operating states via

• the status bar

• message and info window

• the diagnostics

Additional information on troubleshooting can be obtained:

• through diagnostics via the AS-Interface bus (see chapter 7)

• the device LEDs on the AS-Interface safety monitor

(see operating manual of the AS-Interface safety monitor)

• the device LEDs on the participating AS-Interface slaves (where present).

If you should still have problems during troubleshooting, please first consult the online help and

the handbooks/operating manuals of the participating devices.

If necessary, check the bus addresses and cable connections of the participating devices.

6.3 Known problems

Problem:

The mouse cursor jumps erratically on the PC screen

The Microsoft Windows operating systems check by default whether a mouse is connected to

a serial interface (COM1, COM2, ...). If the serial connection exists between the safety monitor

and the PC when the PC is started up, the AS-Interface safety monitor may be interpreted by

the operating system as a mouse.

The result: the mouse cursor jumps erratically about the PC screen.

Remedy:

As a remedy, the connection to the monitor can be separated while the PC starts. In addition,

the start behaviour of the operating system can be changed. For details, refer to the user do-

cumentation provided by the manufacturer of your PC or operating system.

Contents

Main Page Page Safety Guidelines Qualified Personnel Prescribed Usage Trademarks Disclaimer of Liability Table of Contents Page General Information 1 1.1 About the ASIMON program 1.2 Version information New features in software version 2 New features in software version 2.1 New features in software version 3.0 Compatibility 1.3 Explanation of symbols 1.4 Definition of terms 1.5 Abbreviations Installation of hardware and software 2 2.1 Hardware 2.1.1 Prerequisites 2.1.2 Connection between the AS-Interface safety monitor and the PC 2.2 Software 2.2.1 System requirements 2.2.2 Installation First steps 3 3.1 Launching the program Start Assistant Configuration title Operating mode Page Page Page Page Page 3.2 Description of the user interface 3.2.1 The menu bar Menu overview Page First steps 3.2 Description of the user interface 3.2.2 The toolbar Figure 3-11 Toolbar 3.2.3 The status/info bar 3.2.4 The work area Window Operation 1 2 3 Display options Page 3.3 Program settings 3.3.1 Setting the program language 3.3.2 Selecting the serial interface Page Configuring the AS-Interface safety monitor 4 4.1 Function of the AS-Interface safety monitor 4.1 Function of the AS-Interface safety monitor OR 38 OR Figure 4-1 Order of events during th e evaluation of the configured devices > = AND AND 4.2 General procedure Step 1 - Information about monitor and bus Step 2 - Create configuration Step 3 - Commissioning 4.3 Creating and changing a configuration Procedure Page Page 4.3.1 Monitoring devices Page Page Page Page Page Double channel forced Page Configuration logl Double channel dependent Page Page Double channel dependent with debouncing Page Page Double channel dependent with filtering Page Page Configuration log Double channel conditionally dependent Page Double channel independent Page Standard slave Page Monitor input Page Button Page NOP Page Zero sequence detection Page 4.3.2 Logic devices Page OR Page AND Page FlipFlop Page Switch-on delay Page Switch-off delay Page Pulse on pos. edge Page 4.3.3 External device monitoring devices External device monitoring circuit Page External device monitoring circuit with standard slave Page External device monitoring circuit for dependent, second OSSD Page External device monitoring circuit with standard slave for dependent, second OSSD Page 4.3.4 Start devices Automatic start Monitored start - standard slave Monitored start - monitor input Monitored start - safe input slave Activation via standard slave Page Activation via monitor input 4.3.5 Output devices Stop category 1 - message and delayed relay output Page Stop category 0 Stop category 1 - two relay outputs Page Door lock by means of zero-speed relay and delay time Page Page Page Door lock by means of zero-speed relay and delay time with stop category 1 Page Page Page Door lock by means of delay time Page Page 124 Configuration logl Door lock by means of delay time with stop category 1 Page Page 128 Configuration logl 4.3.6 System devices 4.3.7 User devices Defining user devices Changing the symbol of the user device Deleting user devices 4.3.8 Activating and deactivating devices Changing the state of the devices Deactivating devices Page Page Activating devices 4.4 Saving / loading a configuration Commissioning the AS-Interface safety monitor 5 5.1 Procedure Step 1 - Call up and edit (optional) configuration Step 2 - Transfer the configuration to the AS-Interface safety monitor Step 3 - Teaching the safe configuration Step 4 - Check the configuration log and validate the configuration Step 5 - Start the AS-Interface safety monitor 5.2 Reading in a configuration from the AS-Interface safety monitor 5.3 Transferring a configuration to the AS-Interface safety monitor 5.4 Teach safe configuration Page Page Page 5.5 Validating the configuration Page 5.6 Starting the AS-Interface safety monitor 5.7 Stopping the AS-Interface safety monitor 5.8 Configuration documentation Configuration log The structure is explained below using an example. Page Page 152 Explanation of the table entries for the AS-Interface bus address assignments A provisional configuration log can be identified by the entry "NOT VALIDATED" in line 10 Page Page Printing the configuration Following is an example of such a configuration hardcopy. Printing window contents 5.9 Entering and changing the password Page Diagnostics and error handling 6 6.1 Diagnostics Page Page 6.2 Troubleshooting and error rectification 6.3 Known problems Problem: Remedy: Diagnostics via AS-Interface 7 7.1 General procedure Diagnostic procedure Page 7.2 Assignment of the AS-Interface diagnosis indices Editing assignments Page Page 7.3 Telegrams 7.3.1 Diagnosis of AS-Interface safety monitor State of output circuits, operating mode State of device LEDs Colour coding 7.3.2 Diagnosis of devices, sorted by OSSD Sorted device diagnosis, output circuit 1 Sorted device diagnosis, output circuit 2 If answer to data call (1) = 101X: Data calls (C) 0011 to (F) 0000 are reserved. 7.3.3 Diagnosis of devices, unsorted Unsorted device diagnosis, all devices Data calls (C) 0011 to (F) 0000 are reserved. 7.4 Example: Querying with diagnosis sorted according to OSSD ASIMON V3 - Configuration software for AS-Interface safety monitor 176 7.4 Example: Querying with diagnosis sorted according to OSSD Next device Figure 7-1 Querying with diagnosis sorted according to output circuit Apendix Selection and ordering data