176 | Technicolor - Thomson SpeedTouchTM620 instruction

Chapter 11

SpeedTouch™ Advanced Diagnostics

System Diagnostics Use the expand button (or Expand all) to open the System Diagnostics:

The information shown is mainly meant for uniquely identifying your device (for example as reference for helpdesking).

Among others, following information is provided:

Device identifiers:

Serial number

Bootloader version

ASIC version

Board mnemonic

System software identifiers

System software version

CLI and TAG Parser version

176	E-DOC-CTC-20051017-0155 v1.0

Image 186

Technicolor - Thomson SpeedTouchTM620 manual 176

Contents

SpeedTouch620 Page SpeedTouch 620 Copyright TrademarksDocument Information Contents SpeedTouch Software Modules Integrated SpeedTouch Isdn Modem How to Configure the Traps 158 How to Add an Snmp User 152How to Restrict Snmp Access 157 10.1.1 Basic Concepts 135 10.1.2 MIBs Explained 136 SLA Monitoring Contents About this Operator’s Guide About this Operator’s Guide Introduction Introduction Chapter CLI Telnet access requirements SpeedTouch Command Line Interface About the CLI InterfaceCLI web page access requirements CLI serial access requirements CLI Access via Telnet or Serial Console Access via a Telnet session or serial console Command group navigation Basic Navigation=help Going to the beginning Or end of a line=help firewall list Chapter Command Line Interface Commands Executing Commands from the Top LevelFirewall list Executing Commands From the Command Group Chapter Menu-driven CLI Navigation Chapter SpeedTouch System Software About the System Software SpeedTouch System Software System Software Management via FTP Topic See Backup System Software via FTP Step ActionFtpcd dl Software version command Subdirectory’s contentsGet the system software file Upgrade or Restore System Software via FTP Upgrade/Restore procedure Use the quote site software version command to check Software deletepassive command to delete itTransfer system software to the SpeedTouch Ftp put ZZUIAA5.411 Activate the upgrade/ restored system software Mark system software file as Passive Software Version Management Manual System Software Management via BOOTP/TFTP serverSystem software Important note =software upgrade SpeedTouch Configuration Management SpeedTouch Configuration Management Go to Home SpeedTouch Configuration Configuration Management via the SpeedTouch Web InterfaceConfigurations via Basic Web Interface Step Action Click Save or Restore Configuration Restoring configurations via the basic Web Interface SpeedTouch Configuration Management Proceed as followsLocal disk, you want to restore on your SpeedTouch Open the Update page via Home SpeedTouch System Update Go to expert modeClick Save All to save the current configuration Click Backup Restoring a configuration via the expert pages Open the Upgrade page via Home SpeedTouch System UpdateIntend to restore. Select the file and click OK Configuration Management via Telnet FTP access SpeedTouch configuration files Config backup filename = user configuration filename Config CLI Command GroupConfig save Config dump Flush = yesno Defaults = noyesLoadip = noyes Echo = noyes Site saveall command Back up Configurations via FTPSpeedTouch Multi Level Access Policy Configuration Guide Get the latest configuration file from Configuration you saved in is stored in the user.ini file Other configuration files stored viaFtp get user.ini Store Configurations via FTP Introduction Restore/change procedure Transfer the configuration file to the SpeedTouch Quote site saveall commandSoftware cleanup CLI command Ftp put config.ini Matches total Ftp quote site config load Connection for /bin/ls Jun 1971 Start.cmd Rwxrwxrwx SpeedTouch Service Templates Template DescriptionTemplate files on the SpeedTouch file system Open the Upload File page via Home SpeedTouch System Update SpeedTouch System Languages Management Switch between system languages Language Step Action Go to the Expert ModeOpen the language page via Home SpeedTouch System Update Click on the Language Packs tab Chapter SpeedTouch Software Modules SpeedTouch Software ModulesSoftware Modules ST620 ST608WL ST605 Software key Software Activation Key Management Table Item Description =software addon list How to Install a Software Key SpeedTouch System Services SpeedTouch System ServicesService See Overview This chapter covers the following services SpeedTouch Dynamic DNS Dyndns host SpeedTouch CLI dyndns commandsDyndns service =dyndns help =dyndns host add group=MyDynDNSHost name=johndoe.dyndns.org Example dynamic DNS subscriptionAdding a dynamic DNS host name Adding a dynamic DNS client =dyndns add name=MyDynDNS Modifying the dynamic DNS client =dyndns modify Name = MyDynDNSGroup = MyDynDNSHost Refining the dynamic DNS service settings Service list =dyndns modify name=MyDynDNS status=enabled DNS ServiceUse multiple hosts configure an additional host Checking dynamic DNS client Resolving SpeedTouch Sntp Client Manual tab Select Manual to Step Action Sntp config Sntp listSntp add and sntp delete Website Filtering Method Description Section See Website Filtering Configuration Pages How to Verify the Filtering Configuration Filtering license is available Content level becomes available. Refer to 6.3.3 How toWeb Section Description Information How to Activate a Web Filtering License Configuring the Actions for Uncategorised Sites Filter Priority Actions for Uncategorised Sites Go to the first bullet in the list Address Based Filtering How to Create an Address Based FilterHow to Create a New Proceed as follows Entry Step Action Want to create an entry in the filter Level How to Create a Content Based FilterSelect the content level of your choice All Legal Teenagers Children BlockAll Level Step Action How to Create a Content LevelView Step Action Go to the Web site filtering Overview Content Level Step Action Pick a Task... list, select Create a new content level Intrusion Detection and Protection Task DescriptionToolbox section, click Intrusion Detection About Remote Assistance How to Set Up Remote Assistance How to Log On To The SpeedTouch RemotelyRemote Assistance Chapter Chapter SpeedTouch File System Opening an FTP sessionTo the SpeedTouch Access rights to the file system Preparing for FTP file transfers Files stored on the file system Ftpcd Chapter SpeedTouch Remote Access SpeedTouch access methodsAccess method System service name Chapter =service system list name=HTTP expand=enabled Remote Web Interface AccessConfiguration via CLI commands =service system ifadd name=HTTP group=wan = =service system ipadd name=HTTP ip=192.6.11.0/24 = Refinement Service=service system ipadd name=HTTP ip=192.6.11.5 = =service system ipadd name=HTTP ip=192.6.2-55.2-55 = NAT configuration menu, but always in System Services =service system modify name=HTTP state=enabled port=82 = Secure Remote Web Interface Access HTTPs service Introduction=service system list name=HTTPs expand=enabled =service system ifadd name=HTTPs group=wan = =service system ipadd name=HTTPs ip=192.6.11.5 = =service system ipadd name=HTTPs ip=192.6.11.0/24 ==service system ipadd name=HTTPs ip=192.6.2-55.2-55 = =service system modify name=HTTPs state=enabled port=448 = 448 Remote Telnet Access =service system ifadd name=TELNET group=wan ==service system list name=TELNET expand=enabled =service system ipadd name=TELNET ip=192.6.11.0/24 = Refinement of the Service=service system ipadd name=TELNET ip=192.6.11.5 = =service system ipadd name=TELNET ip=192.6.2-55.2-55 = =service system modify name=TELNET state=enabled port=50 = =ssh config auth=password Remote SSH AccessSSH service Introduction SSH authentication =ssh config shell=enabled =ssh publickey list =service system list name=SSH expand=enabled SSH =service system ifadd name=SSH group=wan =service system ipadd name=SSH ip=192.6.11.5 =service system ipadd name=SSH ip=192.6.11.0/24=service system ipadd name=SSH ip=192.6.2-55.2-55 =service system modify name=SSH state=enabled port=35 Remote FTP Access =service system list name=FTP expand=enabled=service system ifadd name=FTP group=wan =service system ipadd name=FTP ip=192.6.11.5 =service system ipadd name=FTP ip=192.6.11.0/24=service system ipadd name=FTP ip=192.6.2-55.2-55 =service system modify name=FTP state=enabled port=26 Remote Sftp Access =ssh config sftp=enabled 101 102 103 104 105 LAN Based Auto-Configuration LAC Support TR-064 Configuration Options How to Configure LAC Syntax Enabled or DisabledParameter Descripion Value Description CPE WAN Management Protocol Cwmp Support TR-069 How to Configure Cwmp Syntax How to Configure Parameter DescripionParameter Value Description How to Configure the Cwmp Server Syntax Cwmp Server Parameter Description Value 112 Integrated SpeedTouch Isdn Modem Integrated SpeedTouch Isdn ModemOverview This chapter covers the following topics About the Isdn Modem 115 How to Configure the Isdn Modem Isdn Backup Action See Click Connections How to Configure the Isdn Dial-In ConnectionIsdn backup Click Routed PPoI 119 Enabled or disabled How to Configure the PPP Connection Pap , chap or auto Cidr , dotted or none Demanddial Enable or disable dial-on-demandWill engage the Isdn backup if DOD. This means that the system Isdn Callback 125 126 Called party must also be set to Support callback 128 129 130 \windows\system32\capi2032.dll How to Install Remote Proceed as followsIsdn Remote Capi RemoteCAPI Select Remote Capi Daemon SpeedTouch Monitoring SpeedTouch Monitoring An Introduction to Snmp Snmp in the SpeedTouch Overview Management Information Base Basic Commands Basic Concepts MIBs Explained RFC1213 MIB-II Standard MIBs MIBs About Snmp SpeedTouch Monitoring From previousRFC3417 Transport Mappings for Snmp MIB RFC3418 SNMPv2-MIB 138 Snmp configuration Task See How to Allow Access to the Snmp Agent You can the same command to view the SNMPV3 Traps How to View the Snmp ConfigurationAbout the Snmp Service This returns the following output How to View the System Contact, Name and Location Allow external access to the Snmp agent How to Configure SNMPv1Configure the community to have these group rights Create a new community Create a new target Configure the target parametersEnable traps Create a notify filter Parameters This command has the following parameters How to Configure the System contact, Name and LocationEnable or disable Enable or disable the sending How to Force the Source IP Address MTU How to Configure the Snmp Target Parameters The command has the following parameters Destination With objectid the object identity to getNext from How to Read Snmp Parameters via the CLITo update the traffic load, use To get the iP address table, use Administratorsnmp=walk ObjectId=1.3.6.1.2.1.1 How to Allow Remote Snmp =service system ifadd name SNMPV3AGENT group wan How to Add an Snmp User Group Description Use the following command to create a new user Use the following command to create a new viewNotification access to that view Use the following command to add the user to the group This results in the following output Communities How to Restrict Snmp Access SNMPV3AGENT Use the snmp notifyfilter add command How to Configure the TrapsUse the snmp targetparams add command Use the snmp notifyprofile add command Use the snmp target add command Use the following command sequence SpeedTouch Syslog SpeedTouch What is SyslogSpeedTouch Syslog Daemon Syslog daemon Priority Notation Code 163 Syslog via the Web Interface 165 =syslog help Syslog CLI command groupSyslog via the CLI =syslog msgbuf help Remote Syslog Notification =syslog ruleadd fac=all sev=debug dest=192.168.1.10 =saveall =service system list name=SYSLOG expand=enabled Syslog host on a remote network SpeedTouch Identification on AWS Advantages SpeedTouch Identification SpeedTouch Identification over AWS SpeedTouch Advanced Diagnostics About the Advanced Diagnostics Overview Office Network Web 173 174 Diagnostic Web Opening SpeedTouch Diagnostic Web InterfaceClick... To 176 177 178 Command Line Interface Diagnostics Diagnostical CLI About CLI DiagnosticsAccessing the CLI Commands Lower Layer Diagnostics Tmmb Atm debug portstats Atm debug aal5statsAtm debug gstats Atm oam cc send ATM Auto-Configuration via TR-37/ Ilmi =autopvc config mode=active ==autopvc list Dhcp server debug stats Router Services DiagnosticsDhcp client debug stats Dhcp relay debug stats Dns server debug stats Displays statistics of SpeedTouch’s DNS server/forwarder=dns server debug stats Routing Diagnostics Firewall rule debug stats=firewall rule debug stats Below is an example of a ping command and its reply It uses the following parameters Command Below is an example of a traceroute command and its reply Ethernet Diagnostics =eth switch mirror capture port=4 = 190 Management Diagnostics System debug statsDisplays SpeedTouch cpu and memory statistics 192 SLA Monitoring =sla ping add test=internet addr=11.0.0.138 Parameter Description Values =sla ping start test=internet = =sla ping list Name Description SLA Monitoring Following results will be displayed SLA Traceroute configuration =sla traceroute add test=route addr=11.0.0.138 = 198 Starting the SLA Traceroute =sla traceroute modify test = route Addr ==sla traceroute start test=route = =sla traceroute list Dffield = no Result Info Status =sla traceroute hist test route owner modem 202 =system reboot Resetting the SpeedTouchResetting the SpeedTouch =system reset factory=yes proceed=yes Switch on the SpeedTouch Switch off the SpeedTouchPress and hold the reset button Keep the reset button pushed in for ca secondsPage Need more help?