Technicolor - Thomson SpeedTouchTM620 11.2 The Diagnostic Web Page

Chapter 11

SpeedTouch™ Advanced Diagnostics

E-DOC-CTC-20051017-0155v1.0 175

11.2 The Diagnostic Web Page

Introduction In this section the Diagnostic Web Page is described.

Opening the

SpeedTouch™

Diagnostic Web

Interface

Proceed as follows:

1Open a web browser an go to the SpeedTouch™ Web Interface.

2Go to the Expert Mode pages.

3Open the diagnostic pages via Home > SpeedTouch > Diagnostics.

Navigation and action

buttons

Following navigation and action buttons are available:

Click... To..

Expand Diagnostics topics.

Collapse Diagnostics topics.

Refresh the Diagnostics readings.

Test IP connectivity (WAN access)

Contents

Main Page Page Page Contents ii 5 SpeedTouch Software Modules.............................45 6 SpeedTouch System Services................................ 49 7 The SpeedTouch File System................................. 75 8 SpeedTouch Remote Access.................................. 79 9 The Integrated SpeedTouch ISDN Modem......... 113 iv 10 SpeedTouch Monitoring...................................... 133 11 SpeedTouch Advanced Diagnostics .................... 171 Page Page About this Operators Guide About this Operators Guide ! Page Chapter 1 1Introduction Page 2 SpeedTouch Command Line Interface 2.1 About the CLI Interface SpeedTouch Command Line Interface 2.2 CLI Access via Telnet or Serial Console Access via a Telnet session or serial console As soon a session to the CLI is opened, a banner pops up, followed by the CLI prompt: 2.3 Basic Navigation Command group navigation Page Page 2.4 Command Line Interface Commands from the Top Level firewall list from the Command Group ! in a command means NOT, for example the [!] parameter in the firewall rule from Anywhere Using Partial Command Statements Page 2.5 Menu-driven CLI Navigation Introduction saveall after exiting the menu-driven CLI via <Cancel> Entering the CLI menu Executing commands Page 3 SpeedTouch System Software 3.1 About the System Software 3.2 System Software Management via FTP 3.2.1 Backup System Software via FTP Introduction Backup procedure 1 2 4To identify the system software file name, use the quote site software version 5 3.2.2 Upgrade or Restore System Software via FTP Transfer system software to the 1 2 3 4Use the quote site software version command to check 6 Page 3.2.3 Manual System Software Management via BOOTP/TFTP server System software management ! Important note Before you start Page 4 SpeedTouch Configuration Management 4.1 Configuration Management via the SpeedTouch Web Interface Page ! Page 4.2 Configuration Management via Telnet 4.3 The :Config CLI Command Group Introduction :config CLI commands :config save :config backup filename = <user configuration filename> Applying a configuration stored on the load_ip = <{no|yes}> defaults = <{no|yes}> flush = <{yes|no}> echo = <{no|yes}> 4.3.1 Back up Configurations via FTP Introduction Backup procedure 1 2 6 :config backup 7 4.3.2 Store Configurations via FTP Page SpeedTouch Configuration Management 8 9 by making a listing of the subdirectorys contents: Applying a configuration stored on the SpeedTouch Configuration Management 4.4 SpeedTouch Service Templates Introduction Delivered template files Template files on the SpeedTouch file system Template Description 4.5 SpeedTouch System Languages Management Page Page Page 5 SpeedTouch Software Modules SpeedTouch software module functionality Overview Software modules Software Modules ST620 ST608(WL) ST605 5.1 Software Activation Key Management Software activation key management via the CLI addon Applying for a software key Page 6 SpeedTouch System Services 6.1 SpeedTouch Dynamic DNS The SpeedTouch CLI dyndns commands :dyndns host :dyndns service Page Modifying the dynamic DNS client SpeedTouch System Services Refining the dynamic DNS service settings Page 6.2 The SpeedTouch SNTP Client ! Page Setting the time via CLI SNTP via the CLI :sntp list :sntp add and :sntp delete :sntp config 6.3 Website Filtering About Website Filtering Address Based Filtering Method Description Page 6.3.1 The Website Filtering Configuration Pages 6.3.2 How to Verify the Filtering Configuration Page 6.3.3 How to Activate a Web Filtering License 6.3.4 Configuring the Actions for Uncategorised Sites 6.3.5 How to Create an Address Based Filter 6.3.6 How to Create a Content Based Filter 6.3.7 How to Create a Content Level Page 6.4 Intrusion Detection and Protection 6.5 Remote Assistance Page Page 7 The SpeedTouch File System Introduction Opening an FTP session to the SpeedTouch File system structure Page The SpeedTouch File System Files stored on the file system The following is an example output of the SpeedTouch /dl and /active subdirectory content: Page 8SpeedTouch Remote Access Page 8.1 Remote Web Interface Access Introduction Default HTTP Page Page 8.2 Secure Remote Web Interface Access HTTPs service Introduction The remote management certificate Default HTTPs Page Page Page 8.3 Remote Telnet Access About Secure Remote Telnet Access and SSH Default Telnet Page Page 8.4 Remote SSH Access Public Keys Default SSH Use the following CLI command to see the default SSH service configuration. Page Page Page 8.5 Remote FTP Access Introduction Default HTTP Page Page 8.6 Remote SFTP Access Public Keys Default SSH Use the following CLI command to see the default SSH service configuration. Page Page Page 8.7 LAN Based Auto-Configuration (LAC) Support (TR-064) About TR-064 Configuration Options How to Configure LAC: Syntax Page 8.8 CPE WAN Management Protocol (CWMP) Support (TR-069) How to View the Configuration How to Configure CWMP: Syntax From the cwmp prompt, use the following command to configure the CWMP parameters: How to Configure CWMP: Parameter Descripion Page Page 9 The Integrated SpeedTouch ISDN Modem 9.1 About the ISDN Modem ! Page 9.2 How to Configure the ISDN Modem 9.3 ISDN Backup 9.3.1 How to Configure the ISDN Dial-In Connection Via CLI 8 9 10 CLI Parameters: The Integrated SpeedTouch ISDN Modem 9.3.2 How to Configure the PPP Connection PPP Connection Via the Web Interface PPP Connection Via CLI Use the following command sequence to configure the PPP connection via CLI: CLI Parameters: Page 9.4 ISDN Callback 9.4.1 How to Configure the ISDN Dial-In Connection Via CLI 8 9 10 CLI Parameters: The Integrated SpeedTouch ISDN Modem 9.4.2 How to Configure the PPP Connection PPP Connection Via the Web Interface PPP Connection Via CLI Use the following command sequence to configure the PPP connection via CLI: CLI Parameters: Page 9.5 ISDN Remote CAPI Page 10 SpeedTouch Monitoring 10.1 An Introduction to SNMP 10.1.1 Basic Concepts 10.1.2 MIBs Explained. Introduction Standard MIBs Page Page 10.2 SNMP configuration 10.2.1 How to Allow Access to the SNMP Agent 10.2.2 How to View the SNMP Configuration About the SNMP Service Command 10.2.3 How to View the System Contact, Name and Location Command Default Configuration 10.2.4 How to Configure SNMPv1 SNMPv1 Traps 10.2.5 How to Configure the System contact, Name and Location 10.2.6 How to Force the Source IP Address 10.2.7 How to Configure the SNMP Target About the SNMP Target Parameters: :snmp target add Command Page 10.2.8 How to Read SNMP Parameters via the CLI About Reading SNMP Parameters SNMP get SNMP getnext SNMP walk 10.2.9 How to Allow Remote SNMP 10.2.10 How to Add an SNMP User Page Page How to View the Users This results in the following output: How to View the Communities Use the following command to view the communities: This results in the following output: For backwards compatibility purposes, some defaults were added. 10.2.11 How to Restrict SNMP Access 10.2.12 How to Configure the Traps Page 10.3 The SpeedTouch Syslog Introduction WELF Compliancy The SNMP service The SNTP client 10.3.1 The SpeedTouch Syslog Daemon What is Syslog The SpeedTouch Syslog daemon Syslog priority severities Severity Notation Code Syslog priority facilities Priority Notation Code Page 10.3.2 Syslog via the Web Interface Syslog configuration 10.3.3 Syslog via the CLI The Syslog CLI command group To display a listing of all generated syslog messages, use following CLI command: 10.3.4 Remote Syslog Notification Introduction Preconditions Syslog host on the local network Syslog host on a remote network 10.4 SpeedTouch Identification on AWS ! 11 SpeedTouch Advanced Diagnostics 11.1 The Office Network Web Page Page Page 11.2 The Diagnostic Web Page Page Page Page 11.3 Command Line Interface Diagnostics 11.3.1 About CLI Diagnostics 11.3.2 Lower Layer Diagnostics ADSL ATM :atm debug aal5stats :atm debug gstats :atm debug portstats ATM OAM ATM Auto-Configuration via TR-37/ ILMI 4.0 11.3.3 Router Services Diagnostics DHCP :dhcp client debug stats Displays statistics of SpeedTouchs DHCP client :dhcp server debug stats Displays statistics of SpeedTouchs DHCP server DNS :dns server debug stats 11.3.4 Routing Diagnostics Firewall Rule To reset the firewall statistics, use :firewall rule debug clear. available: :firewall rule debug stats The Ping Command The Traceroute Command 11.3.5 Ethernet Diagnostics Non-intrusive Sniffing Page 11.3.6 Management Diagnostics SNMP and Syslog System :system debug stats Page 12 SLA Monitoring. Page SLA Monitoring. Use the following command to modify the SLA ping parameters: Use the following command: Starting the SLA Ping to do so, use the following command: SLA Ping Result SLA Ping History Name Description Page Page Starting the SLA Traceroute SLA Monitoring. SLA Traceroute result traceroute results. Use the following command: SLA Traceroute History Name Description Page Chapter 13 13 Resetting the SpeedTouch Introduction Normal reboot Reset to factory defaults Chapter 13 204