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Technicolor - Thomson SpeedTouchTM620 manual SpeedTouch Advanced Diagnostics

Models: SpeedTouchTM620

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Chapter 11

SpeedTouch™ Advanced Diagnostics

11 SpeedTouch™ Advanced Diagnostics

About the Advanced Diagnostics

Overview

The SpeedTouch™ features advanced diagnostics to allow for extended monitoring of the system’s performance, operation and connection status. You can access the diagnostics either with the Web interface or via CLI. The Web interface also provides a page showing the entire office network.

This chapter covers the following topics:

Topic	See Page

The Office Network Web Page	172

The Diagnostic Web Page	175

Command Line Interface Diagnostics	179

E-DOC-CTC-20051017-0155 v1.0	171

Image 181

Technicolor - Thomson SpeedTouchTM620 manual SpeedTouch Advanced Diagnostics, About the Advanced Diagnostics Overview

Contents

SpeedTouch620 Page SpeedTouch 620 Trademarks CopyrightDocument Information Contents SpeedTouch Software Modules Integrated SpeedTouch Isdn Modem How to Restrict Snmp Access 157 How to Add an Snmp User 152How to Configure the Traps 158 10.1.1 Basic Concepts 135 10.1.2 MIBs Explained 136SLA Monitoring Contents About this Operator’s Guide About this Operator’s Guide Introduction IntroductionChapter CLI web page access requirements SpeedTouch Command Line Interface About the CLI InterfaceCLI Telnet access requirements CLI serial access requirementsAccess via a Telnet session or serial console CLI Access via Telnet or Serial ConsoleBasic Navigation Command group navigation=help Or end of a line Going to the beginning=help firewall list Chapter Executing Commands from the Top Level Command Line Interface CommandsFirewall list Executing Commands From the Command Group Chapter Menu-driven CLI Navigation Chapter SpeedTouch System Software SpeedTouch System Software About the System SoftwareTopic See System Software Management via FTPStep Action Backup System Software via FTPFtpcd dl Subdirectory’s contents Software version commandGet the system software file Upgrade/Restore procedure Upgrade or Restore System Software via FTPSoftware deletepassive command to delete it Use the quote site software version command to checkTransfer system software to the SpeedTouch Ftp put ZZUIAA5.411 Mark system software file as Passive Software Version Activate the upgrade/ restored system softwareSystem software Manual System Software Management via BOOTP/TFTP serverManagement Important note=software upgrade SpeedTouch Configuration Management SpeedTouch Configuration ManagementConfigurations via Basic Web Interface Step Action Configuration Management via the SpeedTouch Web InterfaceGo to Home SpeedTouch Configuration Click Save or Restore ConfigurationSpeedTouch Configuration Management Proceed as follows Restoring configurations via the basic Web InterfaceLocal disk, you want to restore on your SpeedTouch Click Save All to save the current configuration Go to expert modeOpen the Update page via Home SpeedTouch System Update Click BackupOpen the Upgrade page via Home SpeedTouch System Update Restoring a configuration via the expert pagesIntend to restore. Select the file and click OK FTP access SpeedTouch configuration files Configuration Management via TelnetConfig save Config CLI Command GroupConfig backup filename = user configuration filename Config dumpLoadip = noyes Defaults = noyesFlush = yesno Echo = noyesSpeedTouch Multi Level Access Policy Configuration Guide Back up Configurations via FTPSite saveall command Get the latest configuration file fromOther configuration files stored via Configuration you saved in is stored in the user.ini fileFtp get user.ini Introduction Restore/change procedure Store Configurations via FTPQuote site saveall command Transfer the configuration file to the SpeedTouchSoftware cleanup CLI command Matches total Ftp put config.iniFtp quote site config load Connection for /bin/ls Jun 1971 Start.cmd Rwxrwxrwx Template Description SpeedTouch Service TemplatesTemplate files on the SpeedTouch file system SpeedTouch System Languages Management Open the Upload File page via Home SpeedTouch System UpdateSwitch between system languages Open the language page via Home SpeedTouch System Update Go to the Expert ModeLanguage Step Action Click on the Language Packs tabChapter Software Modules ST620 ST608WL ST605 SpeedTouch Software ModulesSpeedTouch Software Modules Software keyTable Item Description Software Activation Key Management=software addon list How to Install a Software Key Service See SpeedTouch System ServicesSpeedTouch System Services Overview This chapter covers the following servicesSpeedTouch Dynamic DNS Dyndns service SpeedTouch CLI dyndns commandsDyndns host =dyndns helpAdding a dynamic DNS host name Adding a dynamic DNS client Example dynamic DNS subscription=dyndns host add group=MyDynDNSHost name=johndoe.dyndns.org =dyndns add name=MyDynDNS=dyndns modify Name = MyDynDNS Modifying the dynamic DNS clientGroup = MyDynDNSHost Service list Refining the dynamic DNS service settingsUse multiple hosts configure an additional host DNS Service=dyndns modify name=MyDynDNS status=enabled Checking dynamic DNS client ResolvingSpeedTouch Sntp Client Manual tab Select Manual to Step Action Sntp list Sntp configSntp add and sntp delete Method Description Website FilteringSection See Website Filtering Configuration Pages How to Verify the Filtering Configuration Web Section Description Content level becomes available. Refer to 6.3.3 How toFiltering license is available InformationHow to Activate a Web Filtering License Filter Priority Actions for Uncategorised Sites Configuring the Actions for Uncategorised SitesHow to Create a New Proceed as follows Entry Step Action How to Create an Address Based FilterGo to the first bullet in the list Address Based Filtering Want to create an entry in the filterSelect the content level of your choice How to Create a Content Based FilterLevel All Legal Teenagers Children BlockAllView Step Action How to Create a Content LevelLevel Step Action Go to the Web site filtering OverviewPick a Task... list, select Create a new content level Content Level Step ActionTask Description Intrusion Detection and ProtectionToolbox section, click Intrusion Detection How to Log On To The SpeedTouch Remotely About Remote Assistance How to Set Up Remote AssistanceRemote Assistance Chapter Chapter Opening an FTP session SpeedTouch File SystemTo the SpeedTouch Preparing for FTP file transfers Access rights to the file systemFtpcd Files stored on the file systemChapter SpeedTouch access methods SpeedTouch Remote AccessAccess method System service name Chapter Configuration via CLI commands Remote Web Interface Access=service system list name=HTTP expand=enabled =service system ifadd name=HTTP group=wan ==service system ipadd name=HTTP ip=192.6.11.5 = Refinement Service=service system ipadd name=HTTP ip=192.6.11.0/24 = =service system ipadd name=HTTP ip=192.6.2-55.2-55 ==service system modify name=HTTP state=enabled port=82 = NAT configuration menu, but always in System ServicesHTTPs service Introduction Secure Remote Web Interface Access=service system list name=HTTPs expand=enabled =service system ifadd name=HTTPs group=wan = =service system ipadd name=HTTPs ip=192.6.11.0/24 = =service system ipadd name=HTTPs ip=192.6.11.5 ==service system ipadd name=HTTPs ip=192.6.2-55.2-55 = 448 =service system modify name=HTTPs state=enabled port=448 ==service system ifadd name=TELNET group=wan = Remote Telnet Access=service system list name=TELNET expand=enabled =service system ipadd name=TELNET ip=192.6.11.5 = Refinement of the Service=service system ipadd name=TELNET ip=192.6.11.0/24 = =service system ipadd name=TELNET ip=192.6.2-55.2-55 ==service system modify name=TELNET state=enabled port=50 = SSH service Introduction SSH authentication Remote SSH Access=ssh config auth=password =ssh config shell=enabled=ssh publickey list SSH =service system list name=SSH expand=enabled=service system ifadd name=SSH group=wan =service system ipadd name=SSH ip=192.6.11.0/24 =service system ipadd name=SSH ip=192.6.11.5=service system ipadd name=SSH ip=192.6.2-55.2-55 =service system modify name=SSH state=enabled port=35 =service system list name=FTP expand=enabled Remote FTP Access=service system ifadd name=FTP group=wan =service system ipadd name=FTP ip=192.6.11.0/24 =service system ipadd name=FTP ip=192.6.11.5=service system ipadd name=FTP ip=192.6.2-55.2-55 =service system modify name=FTP state=enabled port=26 =ssh config sftp=enabled Remote Sftp Access101 102 103 104 105 Configuration Options How to Configure LAC Syntax LAN Based Auto-Configuration LAC Support TR-064Disabled Enabled orParameter Descripion Value Description CPE WAN Management Protocol Cwmp Support TR-069 How to Configure Cwmp Syntax Parameter Descripion How to ConfigureParameter Value Description Cwmp Server Parameter Description Value How to Configure the Cwmp Server Syntax112 Integrated SpeedTouch Isdn Modem Integrated SpeedTouch Isdn ModemOverview This chapter covers the following topics About the Isdn Modem 115 How to Configure the Isdn Modem Action See Isdn BackupIsdn backup How to Configure the Isdn Dial-In ConnectionClick Connections Click Routed PPoI119 Enabled or disabled How to Configure the PPP Connection Cidr , dotted or none Pap , chap or autoWill engage the Isdn backup if Enable or disable dial-on-demandDemanddial DOD. This means that the systemIsdn Callback 125 126 Support callback Called party must also be set to128 129 130 Isdn Remote Capi How to Install Remote Proceed as follows\windows\system32\capi2032.dll RemoteCAPISelect Remote Capi Daemon SpeedTouch Monitoring SpeedTouch MonitoringSnmp in the SpeedTouch Overview An Introduction to SnmpBasic Concepts Management Information Base Basic CommandsRFC1213 MIB-II MIBs ExplainedSpeedTouch Monitoring From previous Standard MIBs MIBs About SnmpRFC3417 Transport Mappings for Snmp MIB RFC3418 SNMPv2-MIB 138 Task See Snmp configurationHow to Allow Access to the Snmp Agent About the Snmp Service How to View the Snmp ConfigurationYou can the same command to view the SNMPV3 Traps This returns the following outputHow to View the System Contact, Name and Location Configure the community to have these group rights How to Configure SNMPv1Allow external access to the Snmp agent Create a new communityEnable traps Configure the target parametersCreate a new target Create a notify filterEnable or disable How to Configure the System contact, Name and LocationParameters This command has the following parameters Enable or disable the sendingMTU How to Force the Source IP AddressParameters The command has the following parameters How to Configure the Snmp TargetDestination To update the traffic load, use How to Read Snmp Parameters via the CLIWith objectid the object identity to getNext from To get the iP address table, useAdministratorsnmp=walk ObjectId=1.3.6.1.2.1.1 =service system ifadd name SNMPV3AGENT group wan How to Allow Remote SnmpHow to Add an Snmp User Group Description Notification access to that view Use the following command to create a new viewUse the following command to create a new user Use the following command to add the user to the groupThis results in the following output Communities SNMPV3AGENT How to Restrict Snmp AccessUse the snmp targetparams add command How to Configure the TrapsUse the snmp notifyfilter add command Use the snmp notifyprofile add commandUse the following command sequence Use the snmp target add commandSpeedTouch Syslog SpeedTouch Syslog Daemon What is SyslogSpeedTouch Syslog daemonPriority Notation Code 163 Syslog via the Web Interface 165 Syslog via the CLI Syslog CLI command group=syslog help =syslog msgbuf help=syslog ruleadd fac=all sev=debug dest=192.168.1.10 =saveall Remote Syslog NotificationSyslog host on a remote network =service system list name=SYSLOG expand=enabledAdvantages SpeedTouch Identification SpeedTouch Identification on AWSSpeedTouch Identification over AWS About the Advanced Diagnostics Overview SpeedTouch Advanced DiagnosticsOffice Network Web 173 174 Opening SpeedTouch Diagnostic Web Interface Diagnostic WebClick... To 176 177 178 Command Line Interface Diagnostics Accessing the CLI About CLI DiagnosticsDiagnostical CLI CommandsTmmb Lower Layer DiagnosticsAtm debug gstats Atm debug aal5statsAtm debug portstats Atm oam cc send=autopvc config mode=active = ATM Auto-Configuration via TR-37/ Ilmi=autopvc list Dhcp client debug stats Router Services DiagnosticsDhcp server debug stats Dhcp relay debug statsDisplays statistics of SpeedTouch’s DNS server/forwarder Dns server debug stats=dns server debug stats Firewall rule debug stats Routing Diagnostics=firewall rule debug stats It uses the following parameters Below is an example of a ping command and its replyBelow is an example of a traceroute command and its reply Command=eth switch mirror capture port=4 = Ethernet Diagnostics190 System debug stats Management DiagnosticsDisplays SpeedTouch cpu and memory statistics 192 =sla ping add test=internet addr=11.0.0.138 SLA MonitoringParameter Description Values =sla ping list =sla ping start test=internet =SLA Monitoring Following results will be displayed Name Description=sla traceroute add test=route addr=11.0.0.138 = SLA Traceroute configuration198 =sla traceroute modify test = route Addr = Starting the SLA Traceroute=sla traceroute start test=route = Dffield = no Result Info Status =sla traceroute list=sla traceroute hist test route owner modem 202 Resetting the SpeedTouch Resetting the SpeedTouch=system reboot =system reset factory=yes proceed=yesPress and hold the reset button Switch off the SpeedTouchSwitch on the SpeedTouch Keep the reset button pushed in for ca secondsPage Need more help?