Technicolor - Thomson SpeedTouchTM620 manual How to Install a Software Key, Step Action

Chapter 5

SpeedTouch™ Software Modules

How to Install a

Software Key

After applying for a software key, your ISP should provide you with a software key user name and password. Proceed as follows to install and activate the software key via the GUI:

Step Action

1Go to the software modules page. Refer to How to Access the Software Modules Page.

2Click on the software module you want to activate. You are taken to the software key request page.

3Enter the user name and password you received and click Request Software Key. You will receive the software key.

4Copy the text of the software key, and paste it into the provided window on the Software modules page.

5Click Add.

How to Back Up the Software Keys

Disabling software modules on the SpeedTouch™

The user name and password remain active. If for some reason, your software keys are lost, proceed as described above to reactivate them.

Normally, you do not need to backup the software keys; However, should you want to do so, use ftp to transfer the software key files (.swk) to a backup location.

Under normal conditions, once a software module has been activated, there is no reason to disable this software module again.

However, via an FTP session to the SpeedTouch™ file system you are able to create a backup of software activation keys (files with an extension .swk, stored on the SpeedTouch™ ‘/dl’ subdirectory), delete keys and/or restore them.

Be aware that due to a previous system software update software keys may be residing in the SpeedTouch™ ‘/active’ directory. If so, and you want to remove these software keys in order to prevent them to re-activate a software module in a future system software upgrade, follow the instructions below:

1Make sure to save your current SpeedTouch™ configuration via the :saveall CLI command.

2Make sure that both the active and passive system software are the same. This can be done via the :software duplicate CLI command.

3Switch active and passive system software versions via the :software switch CLI command.

4After restart, remove the software keys (now residing in the ‘dl’ directory) via an FTP session.

For more information on System software upgrades and management, see

“3 SpeedTouch™ System Software” on page 15. For information on SpeedTouch™ FTP access see “7 The SpeedTouch™ File System” on page 75.

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