2 Troubleshooting Procedures

2.6 HDD Troubleshooting

Procedure 4 Diagnostic Test Program Execution Check

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.

If an error is detected during the HDD test, an error code and status will be displayed. The error codes and statuses are described in Table 2-7. If an error code is not displayed but the problem still exists, go to Procedure 5.

 

Table 2-7 2.5” HDD error code and status

 

 

 

Code

 

Status

 

 

 

01h

 

Bad command

 

 

 

02h

 

Address mark not found

 

 

 

04h

 

Record not found

 

 

 

05h

 

HDC not reset

 

 

 

07h

 

Drive not initialized

 

 

 

08h

 

HDC overrun error (DRQ)

 

 

 

09h

 

DMA boundary error

 

 

 

0Ah

 

Bad sector error

 

 

 

0Bh

 

Bad track error

 

 

 

10h

 

ECC error

 

 

 

11h

 

ECC recover enable

 

 

 

12h

 

DMA CRC error

 

 

 

20h

 

HDC error

 

 

 

40h

 

Seek error

 

 

 

80h

 

Time out error

 

 

 

AAh

 

Drive not ready

 

 

 

BBh

 

Undefined error

 

 

 

CCh

 

Write fault

 

 

 

E0h

 

Status error

 

 

 

EEh

 

Access time out error

 

 

 

DAh

 

No HDD

 

 

 

2-34

PORTEGE A200 Maintenance Manual (960 -499)

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Toshiba A200 manual Procedure 4 Diagnostic Test Program Execution Check, HDD error code and status