Troubleshooting Commands
Troubleshooting commands are described in the following sections.
Viewing DEBUG messages
The debug command allows you to view certain messages which would normally be discarded. If you have a strong background in the protocols you wish to view, these messages should be useful in determining the following:
∙Why a dial in user is failing to connect.
∙Whether they are negotiating PAP or CHAP.
∙What their final IP address and netmask are.
∙Any negotiation error codes such as duplicate IP address or IPX network not unique.
To view debug messages:
1.Log into the !root account.
2.Tell the NETServer to direct all debug messages to your screen by typing the following:
set console
Note: only one connection may be the output console at any given time. If a second administrator types set console, the output will be redirected.
3.Tell the NETServer which debug messages to send you. To view IP and/or IPX connection messages, type
the following:
set debug 0x51
To view PPP negotiation messages, type the following:
set debug 0x71
WARNING! Unless explicitly told to do so by U.S. Robotics support, never enter any debug codes other than the three shown in this section.
