48

Diagnostics

48.1 Overview

Use the diagnostics screens for troubleshooting.

48.1.1What You Can Do in this Chapter

•Use the Maintenance > Diagnostics screen (see Section 48.2 on page 749) to generate a file containing the ZyWALL’s configuration and diagnostic information if you need to provide it to customer support during troubleshooting.

•Use the Maintenance > Diagnostics > Packet Capture screens (see Section 48.3 on page 750) to capture packets going through the ZyWALL.

48.2 The Diagnostic Screen

The Diagnostic screen provides an easy way for you to generate a file containing the ZyWALL’s configuration and diagnostic information. You may need to generate this file and send it to customer support during troubleshooting.

Click Maintenance > Diagnostics to open the Diagnostic screen.

Figure 441 Maintenance > Diagnostics

 

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ZyWALL USG 50 User’s Guide