It provides the Direct Extension

CHAPTER 2. DESCRIPTION

CHAPTER 2. DESCRIPTION

This chapter describes the two attendant console models: the Basic Attendant Console (Figure 2-1 ) and the Enhanced Attendant Console (Figure 2-2),and the two models of the optional selector console (Figures 2-3and 2-4).The call information displays and tones associated with console functions are also defined.

The attendant console is used to answer and extend incoming calls, to place outgoing calls, to provide information and assistance to inside and outside parties, and to manage and monitor some system operations.

Attendant Console

This desk-top unit is a digital call-handling position with push-button controls and lamps grouped in functional areas as shown in Figures 2-1and 2-2.The differences in the functional areas between the models are described later in this chapter. The attendant console can be used alone or with the selector console.

The attendant console has jacks on each side for use with the handset supplied with the console or with a headset. The handset cradle, which is not a switchhook, can be mounted on either side. The K-type handset provided with the Enhanced Attendant Console can also be used with the Basic Attendant Console but the R-type handset provided with the Basic Attendant Console cannot be used with the Enhanced Attendant Console. Also, any headset that currently works with the Basic Attendant Console will work with the Enhanced Attendant Console.

Selector Console

Two selector console models are available: Basic Selector Console and Enhanced Selector Console. The Basic Selector Console, if used, can be paired with either the Basic Attendant Console or the Enhanced Attendant Console. The Enhanced Selector Console, if used, can be paired with either the Basic Attendant Console or the Enhanced Attendant Console.

The selector console is an adjunct to the attendant console.

Selection (DXS) With Busy Lamp Field (BLF) feature. This feature provides a visual indication of the busy or idle status of the extension numbers assigned to the system. Calls are placed by pressing a Group Select button and a DXS button.

The Basic Selector Console has 8 Group Select buttons while the Enhanced Selector Console has 20 Group Select buttons.

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AT&T 75 manual Attendant Console, Selector Console